Groups and Teams 17 Copyright 2014 2012 Pearson

Groups and Teams 17 Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -1

OBJECTIVES 1. A definition of the term group as used in the context of management 2. A thorough understanding of the difference between formal and informal groups 3. Knowledge of the formal types of formal groups that exist in organizations Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -2

OBJECTIVES 4. An understanding of how managers can determine which groups exist in an organization 5. An appreciation for what teams are and how to manage them Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -3

Groups • Definition of a Group • Reasons to Study Groups Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -4

Kinds of Groups in Organizations • Formal Groups – Kinds of Formal Groups – Examples of Formal Groups Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -5

Kinds of Groups in Organizations Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -6

Kinds of Groups in Organizations • Formal Groups (continued) – Committees – Work Teams Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -7

Kinds of Groups in Organizations Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -8

Kinds of Groups in Organizations • Formal Groups (continued) – Stages of Formal Group Development – Acceptance Stage Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -9

Kinds of Groups in Organizations • Formal Groups (continued) – Communication and Decision-Making Stage – Group Solidarity Stage – Group Control Stage Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -10

Kinds of Groups in Organizations • Informal Groups – Kinds of Informal Groups – Benefits of Informal Group Membership Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -11

Kinds of Groups in Organizations Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -12

Managing Work Groups • Determining Group Existence • Understanding the Evolution of Formal Groups Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -13

Managing Work Groups Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -14

Managing Work Groups Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -15

Teams • Groups Versus Teams • Types of Teams in Organizations – Problem-Solving Teams – Self-Managed Teams – Cross-Functional Teams Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -16

Teams Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -17

Stages of Team Development • • • Forming Storming Norming Performing Adjourning Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -18

Stages of Team Development • Team Effectiveness • Trust and Effective Teams Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -19

Stages of Team Development Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -20

Copyright©© 2014 2012 Pearson. Education, Inc. Copyright Publishing as Prentice Hall 17 -21