GREENWICH LEISURE LTD THE GREENWICH EXPERIENCE GREENWICH LEISURE

GREENWICH LEISURE LTD THE GREENWICH EXPERIENCE GREENWICH LEISURE LTD

OUR CENTRES v v v v Waterfront Leisure Centre Thamesmere Leisure Centre Plumstead Leisure Centre Eltham Millennium Coldharbour Leisure Centre The Valley Leisure Centre Charlton Lido Tramshed Theatre GREENWICH LEISURE LTD v v Arches Leisure Centre Eltham Pools Meadowside Leisure Centre All public leisure centres in the London Boroughs of: Waltham Forest (5) Merton (4) Newham (4) Epsom (1)

THE PROBLEM in 1993 v The Council had to make £ 35, 000 of cuts to its base budget v Total Council Budget £ 210, 000 v Education Element £ 100, 000 v Leisure Services Budget £ 20, 000 GREENWICH LEISURE LTD

THE TRADITIONAL RESPONSE v Service Reductions v Closures and Redundancies v Leisure as a discretionary service hit hard GREENWICH LEISURE LTD

THE IMMEDIATE EFFECT ON THE LEISURE CENTRES CONTRACT £ 400, 000 contract reduction v Closure of two or three centres v The Loss of up to 30 Full Time Jobs v Service Decimated v No investment - No long term future v Annual Cuts & Closures v GREENWICH LEISURE LTD

Greenwich chose an IPS v Society for the Benefit of the Community v Social Enterprise - staff led v Loss of direct control to the Council BUT v Can achieve Rate Relief savings v Can save jobs & services v Value of NNDR savings in 1993 was in excess of £ 400 K, (the savings target). GREENWICH LEISURE LTD

EPITHETS v Society for the Benefit of the Community v Cooperative Structure v Not Profit Distributing v Cannot be Bought Out v Community Company v Partner with the Council GREENWICH LEISURE LTD

BENEFITS OF A ‘NOT FOR PROFIT’ ORGANISATION v Single focused organisation v Employee empowerment v Fiscal benefits of Rates & VAT v Eases Councils 5% VAT exemption threshold v Free of Capital controls v Free to diversify v Demonstrates Best Value GREENWICH LEISURE LTD

ALL STAKEHOLDERS NEED TO AGREE v The Council Members v The Client v The Workforce v The Managers v The Customers v The Trades Unions v. . and Other Council Departments GREENWICH LEISURE LTD

THE COUNCIL DOES NOT CONTROL THE ‘INPUTS’ v GLL is an independent organisation v GLL determine staff pay & conditions (but they are TUPE protected) v GLL is free to determine how the service is structured GREENWICH LEISURE LTD

THE COUNCIL STILL CONTROLS THE SERVICE (OUTPUTS) v Via a Lease on the Buildings v Via the Grant v Via the Members on the Board (19%) v The Effect is the Same as a Contract but Annually Variable GREENWICH LEISURE LTD

GLL - ITS OWNERSHIP v Owned by the Contracted Staff v One Person, One Share, One Vote v Shares £ 25 each v 80 % Take up from Eligible Staff v Other staff still work for GLL GREENWICH LEISURE LTD

GLL - THE MANAGEMENT BOARD v 11 Elected Employees v 3 Members of the Council v 2 Elected Customers v 1 Trades Union Representative v + the Managing Director GREENWICH LEISURE LTD

EMPLOYEE BOARD MEMBERS v Elections Allow Representation from: Across the leisure centres u Gender & Ethnicity u. All Grades u GREENWICH LEISURE LTD

GLL - THE MANAGEMENT BOARD ROLE v Meets Bi - Monthly v Agrees and directs Policy v Appoints Senior Managers v Is the Legal Entity GREENWICH LEISURE LTD

GLL - THE DEMOCRACY v Board is Annually Elected v Workforce can call Emergency General Meetings v Site Based Consultative Mechanisms for the management Board: u. Buddy System u. Notice Boards u. Team Meetings GREENWICH LEISURE LTD

GLL - MANAGEMENT v Strong Professional Management v Recommend Policy to Board v Implement Board Decisions GREENWICH LEISURE LTD

KEY CORPORATE STRATEGY v ‘Customer Driven’ Service Principles v Controlled and Sustainable Growth v Reinvestment in Facilities and Service v Underlying Social Objectives v Staff Development and Training v Local employment & career opportunities v Award Winning Standards GREENWICH LEISURE LTD

CREATING A ‘STAKEHOLDING’ ORGANISATION IS A NEW SKILL v Staff Meetings v Regular Newsletters v Trades Union Consultation v External Advice & Support v Time, Commitment & Leadership v Not an Overnight Job GREENWICH LEISURE LTD

HOW LONG DID IT TAKE v 1992 v 1993 v 2001 GREENWICH LEISURE LTD July Oct Nov Jan May June July Initial Vision Paper agreed by Committee Budget cuts identified Tentative go ahead (2 options) Staff & TUs agree IPS proposal Detailed Committee agreement Seamless Transfer occurs - GLL is Born ! Still Going Strong !

THE IPS HAD UNANIMOUS POLITICAL SUPPORT v LABOUR Stakeholders Workers Control v LIB/DEMS Social Ownership v CONSERVATIVES Externalisation GREENWICH LEISURE LTD

GREATER FUNDING OPPORTUNITIES EXIST v Sports Lottery v Charities Lottery v SRB / Capital Challenge v European Funding v PFI v Borrowing ? GREENWICH LEISURE LTD

VALUE FOR MONEY GREENWICH LEISURE LTD

VALUE FOR MONEY GREENWICH LEISURE LTD

GLL - THE SUCCESS v Cost to Council Reduced Annually v Income Increased Annually v Effective Social Inclusion Policy v More than 100, 000 Greenwich. Card Members v 30, 000 Higher. Savers v Quality Award Winners GREENWICH LEISURE LTD (Quest & ISO 9002)

National Award Winners v Chartermark - TWICE 1995 &1998 v Investors In people - TWICE (1997 &2001) v Best Leisure Operator (LPF) - 2000 v Best Fitness Centre (FIA) -2000 GREENWICH LEISURE LTD

GLL our People v Local Employer v Good conditions v Many new jobs created v Staff Development Programme v Low staff turnover v Exemplary sickness levels v Genuine stakeholders! GREENWICH LEISURE LTD

GLL - THE RESULT v Closures Avoided v Services Expanded v Jobs & Conditions Protected & Enhanced v Democracy Introduced GREENWICH LEISURE LTD

OVERVIEW THE BENEFITS v Empowerment, Enthusiasm & Ownership v Faster & More Flexible Decision Making v Free of Local Government Bureaucracy v Customer Involvement v Positive Cash Flow v Free of Capital Controls v Partnership Opportunities v & of course. . Reduced Costs GREENWICH LEISURE LTD

THE CONCEPT - SOME WORDS TO SUM UP v EXCITING v IMAGINATIVE v INNOVATIVE v ENTREPRENEURIAL v EMPOWERING v& SUCCESSFUL ! GREENWICH LEISURE LTD