Green Belt Project Storyboard Template See Green Belt

Green Belt Project Storyboard Template See Green Belt Storyboard Checklist for required contents Visit Go. Lean. Six. Sigma. com for more Lean Six Sigma Resources

Storyboard: The 5 Tenets 1. Tell Your Story Succinctly – Use a maximum of 20 Slides (plus a title page) to describe your project – Make sure the flow of the project story is logical – Clearly illustrate your analysis and how solutions/countermeasures address the root causes – Let visuals (graphs, charts, maps, pictures etc. ) do most of the work – Add a “Key Take Away” to each slide to make it clear to the reader what you learned at each step 2. Use the Tools Wisely – Show that you understand the DMAIC method by selecting the right tools for the right reasons during each Phase 3. Label Your Graphs Clearly – List the metric name, the time frame and the axes names/units for each chart (along with the “Key Take Away”) 4. Show the Improvement in Full – Make accomplishments clear – list each measureable waste reduction, savings, margin increase, cycle time reduction, increase in customer satisfaction, etc. 5. Use the Appendix for Overflow – Include up to 10 slides for visuals that may help readers who would like more background on your project, and Include a “Key Take Away” for every slide in the Appendix

Executive Summary Questions & Activities to Address: • Use the Executive Summary template to create a one-page summary of the project that includes – Business Case: Explain the reason the project matters to the organization – Root Cause Analysis: Describe project discoveries – Solutions Implemented: List the countermeasures used for root causes – Project Results: List the project savings, gains, cost avoidance, cycle time reduction, customer satisfaction, etc. – Graphical Display of Improvement: Provide a visual that proves you made a positive difference in the process * See Green Belt Storyboard Example (Bahama Bistro)

Key Words (Specific To Your Industry) • List all words and acronyms that are specific to your industry and key to understanding your project • Provide a brief description or definition of each term • List in alphabetical order • Keep in mind that this document will be viewed by those who are not in your industry or familiar with your process or industry

Define Phase Questions & Activities to Address: • How and why the project was selected? • Who was the customer and what did they require? • Was the process data or process driven? • What kind of map did you use (Swimlane, Value Stream, etc. ) • Did you complete an 8 Wastes assessment of the process? • Did you complete a 5 S Assessment (or in the Improve Phase)?

Define Tollgate Checklist q Complete the elements of the Project Charter q Collect the Voice of the Customer and make customer requirements measurable q Create a high level and detailed map of the current process q Update charter and inform stakeholders

Define Phase Deliverables* *Final Storyboard will include a restricted selection of templates/visuals

Bahama Bistro Storyboard

Measure Phase Questions & Activities to Address: • What was the approach to Data Collection? (Who measured, when, for how long? ) • What was the approach taken to validate that data collection method produces accurate results? • What is the understanding of the process baseline(s) measures and what is the gap between the baseline and the goal? • What were the results of the Process Walk? • What is the understanding of the potential issues?

Measure Tollgate Checklist q Select Baseline Measures q Develop a Data Collection Plan with Operational Definitions and create data sheets if needed q Develop a Sampling Plan and calculate data needs q Collect Baseline Data q Update Project Charter and inform Stakeholders

Measure Phase Deliverables* *Final Storyboard will include a restricted selection of templates/visuals

Bahama Bistro Storyboard

Analyze Phase Questions & Activities to Address: • What was the approach to process and data analysis along with key insights? • Provide the list of prioritized root causes (critical Xs and their impact on Y or primary metric) • Illustrate the path to uncovering and verifying root cause(s) • What are the Hypothesis? • Were Hypotheses validated or disproven? • Were there any Quick Wins and if so what were the results?

Analyze Tollgate Checklist q Identify root causes using data analysis, process maps, Five Whys or Fishbone Diagrams q Develop a Root Cause Hypothesis q Collect data to prove or disprove Root Cause Hypotheses q Update your Project Charter and inform Stakeholders

Analyze Deliverables* *Final Storyboard will include a restricted selection of templates/visuals

Bahama Bistro Storyboard

Improve Phase Questions & Activities to Address: • Provide a list of improvements made and to-be made • Describe the approach to prioritizing and selecting solutions that eliminated root causes – Barriers and efforts to overcome them – Mistake-proofing and other risk management methods employed – Pilot results and changes made to solutions • Describe the Implementation Plan and results

Improve Tollgate Checklist q Use team brainstorming to generate solutions to address the root cause q Run a pilot of the solutions if needed q Implement solutions to address root cause q Celebrate with the team and recognize them for their efforts

Improve Deliverables* *Final Storyboard will include a restricted selection of templates/visuals

Bahama Bistro Storyboard

Control Phase Questions & Activities to Address: • How the project will be monitored and what are the Response Plans? – Who is doing the monitoring, how often and how – Are the Trigger Measures based on Control Charts? – Will there be ongoing 5 S inspections? • Describe the Control Plan that ensures the gains are maintained over the long term • What documentation and standardization has been completed regarding the improved process? • What visual management techniques will ensure adoption of process changes? (include pictures where appropriate) • How will you demonstrate improved process performance over baseline? – Control Charts, other • How has the Process Owner been prepared for hand-off and what is the Communication Plan? • What were the lessons learned?

Control Tollgate Checklist q Create a system and/or process to monitor results q Complete documentation of the processes and procedures q Create Response Plans in case there is a drop in performance q Hand over formal ownership to the process owner

Control Deliverables* *Final Storyboard will include a restricted selection of templates/visuals

Bahama Bistro Storyboard

Appendix • Include supporting documentation, process maps and data charts provide evidence of tool applications or helpful project background • Keep to 10 Slides maximum • Add the “Key Take Away” for each slide Visit Go. Lean. Six. Sigma. com for more Lean Six Sigma Resources