Great Teachers Great Leaders Great Schools Agenda Objectives
Great Teachers Great Leaders Great Schools Agenda Objectives - Understand how requested time off and holiday pay will be handled during go-live Understand the communications plan Learn your role in supporting go-live See a procurement demonstration What we ask of you - Give us feedback from the district and about the WDSN meetings Pass this important information along to your colleagues Use Go-live checklist with your teams to help them ensure they will be paid correctly Respond to a WDSN survey
High Level Workday Timeline Users Test Dec 17, 2016 Go-Live Human yroll es & Pa Resourc chasing & Pur Finance Users Test July 1, 2017 Go-Live
Great Teachers Great Leaders Great Schools Go-live and Holiday Pay • For approved time off for any time after December 17 th the time off request (forms) will have to be hand entered by either you or your timekeeper and approved again by your supervisor in Workday after the system is live. Otherwise your paycheck will not reflect the time off and your accrued time will be wrong. § For central office staff that do not have a timekeeper, please be prepared to enter your Christmas vacation time-off (approved or unapproved) via Workday beginning Monday, December 19 th.
Great Teachers Great Leaders Great Schools Go-live and Holiday Pay • For school-based personnel that has Christmas Break off, you will not have to check-in or submit during this time. • For custodians and cleaners that will be working during the Christmas Break, you will check-in and out and submit your time accordingly.
Great Teachers Great Leaders Great Schools What’s New With the Website • • Testimonial Video- Thanks to our new movie stars 60 more FAQ’s Countdown clock Meeting in a box
Great Teachers Great Leaders Great Schools Daily Messages • • • Daily emails to all employees until end of January Workday Wednesdays from Eric Gordon Other days from Steering Committee Reminders, tips, job aids, etc. Some emails will be just for Supervisors Send any messages you don’t want us to miss
Great Teachers Great Leaders Great Schools Your Role in Deploying Workday § Workday Support Model § November 1, 2016
Tier 1 – Workday Help Desk • Provide Workday Navigation assistance, create Tier 2 tickets, 6 am-8 pm ET Tier 2 – CMSD Workday Support • Resolve problem tickets • Data, Configuration, Integrations, Reports • Training/retraining, role security Tier 3 – Workday Customer Center • Workday Service unavailable, bug or issue disrupting processes Non-Workday Support Trainers at CMSD Locations • Workday assistance from colleagues at CMSD locations Workday Support Great Teachers Great Leaders Great Schools Workday Go-Live & Sustainment Support Multi-Tier Support Model CMSD Payroll Support 838 -4 PAY • Pay support CMSD IT Service Desk, 24/7/365 Password Reset • Hardware, connectivity • Logon, Password Reset
Great Teachers Great Leaders Great Schools Flyer info If you have Workday “How to” Question § Ask your Workday point person- Name(s): ___(write in)_______ If you have Login, User ID, or Password problem q call CMSD IT Service Desk @ 216. 838. 0440 § select Option 1 If you still need additional Workday Help q Call CMSD IT Service Desk 216. 838. 0440 § select Option 3
Great Teachers Great Leaders Great Schools YOUR WORKDAY GO LIVE Go to: CMSD Website > Staff > Workday • Your password is the same as your Network password Enter your time worked Update your personal information including your emergency contact Validate (and update) your direct deposit information Validate your vacation and sick-time accruals (these will be in hours): • If needed call : 216 -838 -0440 to have corrected Validate your job title and org chart information • If needed call : 216 -838 -0440 to have corrected
IT Service Center 838 -0440 Option 3 Tier 1 - Workday Help Desk (One. Source Virtual) • Virtual Call Center 6 am-8 pm ET • Provide Navigation assistance • If can’t resolve problem, Create Tier 2 ticket CMSD Tier 1 Support Leader Workday Tickets Great Teachers Great Leaders Great Schools Workday User & Application Support Model Go Live – Stabilize 1/31/17 Tier 2 - Workday Command Center • Command Center Leader • Project Team resources IT Enterprise Applications Workday Support Integrations Reporting Data Security Configuration • Payroll & Talent Management Functional Configuration & Workday Subject Matter Experts Payroll Talent Communication & Training Workday messaging Reinforcement training Payroll Talent Analyze and Resolve problem tickets – centralized ticket inbox, leader assigns to resources • Immediate Response Team deployment for on-site support as needed Tier 3 - Workday Customer Center (Named Contacts Only) • Defect, tenant support
Great Teachers Great Leaders Great Schools Procurement Demo Tricia Mc. Kenney – Procurement SME December 2016
Great Teachers Great Leaders Great Schools Improvements in Procurement § Efficient approval chain § New dollar amount threshold § Worktags vs account string § Fund, Cost Center, Function & Spend Category § More visibility on transactions § Supplier Punch Out § https: //impl. workday. com/clevelandmetr oschools 5/d/home. htmld
Great Teachers Great Leaders Great Schools Next Steps § Workday Trainings via Webinars § Lunch and Learn Trainings for Managers § Reminder: New Benefit Information will not be available to view in Workday until January 2017. § Please keep your last paycheck voucher to compare to new payslip in Workday. § Your role on the WDSN is to support Go-live! Please review the FAQs on the Workday website for new valuable information.
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