Good Morning and Welcome Wellbeing stress and emotional
Good Morning and Welcome Wellbeing, stress and emotional resilience Annmarie Higgins Executive Coach and Training Consultant Hopstone Ltd Tel: 07775674034 email Hopstone 01@gmail. com
Introductions Introduce yourself to someone you haven't spoken to previously and tell them something good about you…
Wellbeing THINKPIECE: Prof Sarah Stewart-Brown, Univ. of Warwick "Of course, feeling happy is a part of mental wellbeing. But it is far from the whole. There is a deeper kind of wellbeing, which is about living in a way that is good for you and good for others around you. Feelings of contentment, enjoyment, confidence and engagement with the world are all a part of mental wellbeing. Self-esteem and self-confidence are too. So is a feeling that you can do the things you want to do. And so are good relationships, which bring joy to you and those around you. Of course, good mental wellbeing does not mean that you never experience feelings or situations that you find difficult. But it does mean that you feel you have the resilience to cope when times are tougher than usual. ” WHAT DO YOU THINK?
Resilience Definition: Resilience is the ability to bounce back from tough situations and to avoid becoming a victim of helplessness.
What is Stress? The HSE define stress as: ‘ the adverse reaction people have to excessive pressure or other types of demand placed upon them’ Pressure: ‘which can give a sense of achievement, motivate and drive us’
What causes stress. . The Sabre toothed tiger…
Some signs of stress Thoughts: Memory problems Inability to concentrate Poor judgement Seeing only the negatives Anxious or racing thoughts Constant worrying Behaviour: Eating more or less Sleeping too much or too little Isolating yourself from others Putting things off, neglecting responsibilities Using alcohol, cigarettes, drugs to relax Increase in nervous habits Emotions: Moodiness Irritability or short temper Agitation, inability to relax Feeling overwhelmed Sense of loneliness and isolation General unhappiness or depression Physical: Aches and pains Digestive problems Dizziness, nausea Rapid heartbeat, chest pain/tightness Sweats/excessive perspiration Loss of libido Frequent colds, ‘under the weather’
The Holmes-Rahe Scale of Stress Ratings LIFE EVENT Death of a spouse Divorce Marital separation Jail term Death of a close family member Personal injury or illness Marriage Fired from work Retirement Marital reconciliation Change in health of family member Sex difficulties Gain of new family member Business adjustment Change in financial state Death of a close friend Change of job Increase in arguments with partner VALUE 100 73 65 63 63 53 50 47 45 45 44 SCORE 40 39 39 39 37 36 35
What can be done about it. . 1. What can we do as individuals to help ourselves?
Reducing stress…
Other suggestions. . . • • • • Relax the jaw – releases tension in face, neck and shoulders Pamper yourself – spa treats Sip herbal tea – chemicals relieves anger A square of chocolate – regulates cortisol (stress hormone) Honey – antibiotic, anti-inflammatory, calming Chew gum – reduces anxiety Meditate - five minutes of peace is all it takes to reap benefits Progressive relaxation – squeeze, release, repeat one muscle set at a time (often used by actors) Squeeze a stress ball Look out of the window and take in the view Do a puzzle – takes your mind off the worries Plan your next treat/holiday Listen to music 13
Leave work at work • Don’t switch the laptop on as soon as you get home • Don’t accept work emails • Turn phone off • If you must work, plan a time and stick to it • Stop well before you intend to sleep 14
What can employers do to support these? Doing nothing is not an option There is no ‘quick fix’ solution Actions need to be proactive having a stress policy is not enough.
Workplace solutions … • Workplace initiatives. . E. G gym, social events etc • Executive Coaching • CPD. . Wellbeing, stress management, Coaching skills etc • The Lighten Up Programme • TOSPS online video link therapies www. TOSPS. com
HSE Management Standards for Work Related Stress The Management Standards are designed to: • Help simplify risk assessments for stress • Encourage employers, employees to work in partnership to address work related stress • Provide a benchmark organisations can use to gauge performance
Overview - 5 steps to risk assessment Step 1 Identify hazards Step 2 Who may be harmed and how Step 3 Evaluate Risks Step 4 Develop Action plan Step 5 Monitor and review The Management Standards Identify problem areas existing data HSE tool / other surveys Linking problems to solutions Real people –Real solutions Developing an Action plan Monitoring your action plan Evaluate effectiveness
Why Lighten Up • The Boorman Review identified direct costs of absenteeism to the NHS of £ 1. 7 billion. Based on figures from the Audit Commission, this equates to £ 3. 3 million per NHS organisation and a cost per employee of between £ 700 and £ 2, 700. Indirect costs associated with bank and agency staff are estimated at £ 920 million and £ 1. 9 million per NHS organisation.
The Lighten Up Programme • The programme is delivered through 5 x 1½ hour facilitated sessions utilising bespoke course material based on filmed docudramas. It is presented by Dr. Dawn Harper, a GP with national media profile. • It is delivered by a trained facilitator with maximum group sizes of up to 15 people.
Structure of the programme Module 1 • Making Changes Module 2 • Healthy Lifestyles Module 3 • Doing Your Day Module 4 • Transform your Thinking Module 5 • Identifying Stress
Lighten Up has tangible, measurable benefits, as shown opposite. How can it be used? Lighten Up can be delivered using a blended approach that leverages e-learning, face to face delivery of sessions and group support and coaching. The blend is tailored to your needs and the outcomes you wish to achieve. E-learning Employee engagement Communication Personal resilience Morale and motivation Employee retention Productivity Responsiveness to change Decrease What is Lighten Up? Lighten Up is an NHS endorsed employee engagement programme aimed at improving the health and wellbeing of individuals in the workplace, addressing stress and work life balance with the goal of reducing the cost of absenteeism. Improve Lighten Up – An Overview Absence rates Recruitment costs Litigation costs Stress levels Presenteeism What people say about Lighten Up The course is an oasis of calm Thanks for the course, to be honest I was unprepared to enjoy it so much! Face to face Coaching Lighten Up at Work Ltd under licence from Best course I’ve ever been on. Thank you very much www. lighten-up. co. uk It’s like a personal MOT
The programme begins and ends with a selfassessment tool that measures depression, anxiety and stress. Below is the feedback drawn from 1200 NHS employees – who participated in Lighten Up between 2012 - 2015.
Activity • What makes you feel valued at work? • As a whole group, write and stick ‘post-its’ on the wall or make a washing line with slips of paper, each containing ONE thing that makes you feel valued at work
• Research has shown time and again that feeling valued is a key indicator of job performance • Employees who feel valued are more likely to be engaged in their work and feel satisfied and motivated 25
Have a great day and a safe onward journey Annmarie Higgins Executive Coach and Training Consultant Hopstone Ltd Tel: 07775674034 email Hopstone 01@gmail. com
Have a great day and a safe onward journey Annmarie Higgins Executive Coach and Training Consultant Hopstone Ltd Tel: 07775674034 email Hopstone 01@gmail. com
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