Good Meeting Practices Agenda Why How ECRI Confidential

Good Meeting Practices

Agenda Why How ECRI Confidential Q&A ® 2020 ECRI | www. ecri. org | 2

The Survey said… ance m r o f Per ent m e g a Man ng Traini Implementation of Efficiency Improvement Tools ECRI Confidential ® 2020 ECRI | www. ecri. org | 3

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Why Have a Meeting? Download Discussion ECRI Confidential Decision ® 2020 ECRI | www. ecri. org | 5

On average, an ECRI Employee. . . — In Outlook: • Sends TWO meeting invites every THREE workdays • Interacts with ONE meeting every workday ◦ (Accept, respond tentative, decline, or cancel a meeting) — In Microsoft Teams: • Sends TEN messages a workday • Organizes ONE meeting every week • Participates in at least ONE meeting or 1: 1 Call every workday • Spends 40 to 60 minutes every workday using Teams audio/video • Shares their screen for 45 minutes every week ECRI Confidential ® 2020 ECRI | www. ecri. org | 6

Yelp, another meeting invite… Pass! *Snore* Pass! Next! Maybe… Reads Review Where’ve you been all my life? ECRI Confidential ® 2020 ECRI | www. ecri. org | 7

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[ Good Email Practices ] ECRI Confidential ® 2020 ECRI | www. ecri. org | 12

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: a d n e g A g Meetin g n i t e e m t s 1. Recap la es u s s i w e n 2. Review n o i s s u c s i d 3. Open ECRI Confidential ® 2020 ECRI | www. ecri. org | 18

Sample Meeting Template available on the Project Management Share. Point Site ECRI Confidential ® 2020 ECRI | www. ecri. org | 19

Sample Meeting Template available on the Project Management Share. Point Site ECRI Confidential ® 2020 ECRI | www. ecri. org | 20

Good Meeting Execution Follow through Wrap it up Include everyone Stick to the agenda Start on time Scheduling & Agenda ECRI Confidential ® 2020 ECRI | www. ecri. org | 21

Good Meeting Participation Come prepared Don’t hog the mic Stay engaged Follow through ECRI Confidential ® 2020 ECRI | www. ecri. org | 22

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Video Conference Call Bingo Chewing sounds Awkward backdrop UPS/Amazon/US PS delivery Can you see my screen? How about now? Forgetting to stop screen sharing Cat walks across desk Forehead only on the webcam Someone typing, possibly with a hammer Someone is actually in business attire Child sighting Obvious texting on the side No show Joins late, wants a recap I’m sorry you cut out Creepy lighting Visibly talking while on mute Someone in pajamas Coughing Quarantine hair, don’t care Hey guys, I have to jump on another call 3 or more people talk at once Awkward silence Hi, who just joined? Sorry can you repeat the question? Free space ECRI Confidential ® 2020 ECRI | www. ecri. org | 24

Video Conference Call Bingo Chewing sounds Awkward backdrop UPS/Amazon/US PS delivery Can you see my screen? How about now? Forgetting to stop screen sharing Cat walks across desk Forehead only on the webcam Someone typing, possibly with a hammer Someone is actually in business attire Child sighting Obvious texting on the side No show Joins late, wants a recap I’m sorry you cut out Creepy lighting Visibly talking while on mute Someone in pajamas Coughing Quarantine hair, don’t care Hey guys, I have to jump on another call 3 or more people talk at once Awkward silence Hi, who just joined? Sorry can you repeat the question? Free space ECRI Confidential ® 2020 ECRI | www. ecri. org | 25

Video Conference Call Bingo Chewing sounds Awkward backdrop UPS/Amazon/US PS delivery Can you see my screen? How about now? Forgetting to stop screen sharing Cat walks across desk Forehead only on the webcam Someone typing, possibly with a hammer Someone is actually in business attire Child sighting Obvious texting on the side No show Joins late, wants a recap I’m sorry you cut out Creepy lighting Visibly talking while on mute Someone in pajamas Coughing Quarantine hair, don’t care Hey guys, I have to jump on another call 3 or more people talk at once Awkward silence Hi, who just joined? Sorry can you repeat the question? Free space ECRI Confidential ® 2020 ECRI | www. ecri. org | 26

Video Conference Call Bingo Chewing sounds Awkward backdrop UPS/Amazon/US PS delivery Can you see my screen? How about now? Forgetting to stop screen sharing Cat walks across desk Forehead only on the webcam Someone typing, possibly with a hammer Someone is actually in business attire Child sighting Obvious texting on the side No show Joins late, wants a recap I’m sorry you cut out Creepy lighting Visibly talking while on mute Someone in pajamas Coughing Quarantine hair, don’t care Hey guys, I have to jump on another call 3 or more people talk at once Awkward silence Hi, who just joined? Sorry can you repeat the question? Free space ECRI Confidential ® 2020 ECRI | www. ecri. org | 27

Video Conference Call Bingo Chewing sounds Awkward backdrop UPS/Amazon/US PS delivery Can you see my screen? How about now? Forgetting to stop screen sharing Cat walks across desk Forehead only on the webcam Someone typing, possibly with a hammer Someone is actually in business attire Child sighting Obvious texting on the side No show Joins late, wants a recap I’m sorry you cut out Creepy lighting Visibly talking while on mute Someone in pajamas Coughing Quarantine hair, don’t care Hey guys, I have to jump on another call 3 or more people talk at once Awkward silence Hi, who just joined? Sorry can you repeat the question? Free space ECRI Confidential ® 2020 ECRI | www. ecri. org | 28

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QUESTIONS? ECRI Confidential ® 2020 ECRI | www. ecri. org | 30