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Good Morning Morinville Welcome to our Lunch and Learn Program

Connelly-Mc. Kinley Funeral Homes Presents:

Today We Find Out How Many of Our Ducks are Really in a Row

When Life Changes Will You Be Ready?

Having the Talk of a Lifetime! In This Workshop We Will: • • • Learn about tools and resources available to help in end of life planning Learn about what matters most to you and your loved ones How to keep memories alive even after death How to plan a meaningful memorialization Discuss things we need to think about and prepare for Form a Plan for a better reflection of the life you are living now to help your family in their grieving journey when you leave

Congratulations on attending our Workshop It is Better to Look Ahead and Prepare, than to Look Back and Regret How Do You Want to Be Remembered?

At the end of our days, it will be the memories that we will leave behind

End of Life Planning • What if we get sick or cannot make our own decisions? • What if we are faced with the Long Term Care Decision? • What is Palliative Care? • What is Hospice? • What is a Green Sleeve? • What is a Goals of Care Designation? • What is a Supported Decision-Making Designation? • What is an Enduring Power of Attorney? • What is a Personal Directive?

End of Life Planning - Death • What happens when we die? • Who is in charge of final arrangements? • Who pays the funeral bill? • What happens after the services? • What role does a will play? • What are the responsibilities of your Executor? • Will You require Probate? • What will happen with all your investment accounts?

Documents We Need in Alberta • Goals of Care Designation • Supported Decision-Making * • Personal Directive • Enduring Power of Attorney • Properly Executed Will

Documents Used Before We Die or Face a Medical Emergency • Goals of Care Designation • Supported Decision-Making *** • Personal Directive • Enduring Power of Attorney Information on all of these are included in the package you have received today. We encourage you to talk to professionals regarding your personal choices to ensure you are making decisions that meet all current laws and considerations

Goals of Care Designations are instructions that guide your healthcare team about the general focus of your care, and where you might want that care. After speaking with you and/or you and your agent, a doctor or nurse practitioner will write your Goals of Care Designation as a medical order. Figuring out your goal of care is not just about finding out what your wishes are, but also about getting to know you better as a person. • Medical Care • Resuscitative Care • Comfort Care • All of this information will be put in your Green Sleeve ***This does not replace your Personal Directive

Supported Decision Making This would be an adult that can and does make their own decisions but would like some help They can complete the form on the AHC site allowing their supporter to access things that are now protected under privacy laws This would be for personal non-financial decisions This will be signed and witnessed so that your supporter will have access to information required to help you make decisions This does not replace your Personal Directive but may also be the person designated as your Personal Representative but is definitely someone you trust explicitly

https: //myhealth. alberta. ca Look under Patient Care Handouts

Additional Website for Information https: //www. alberta. ca/decision-making-advance-planning

Personal Directive • Document your plan in a personal directive. • In Alberta, the legal document for this is called a personal directive. In a personal directive you choose an alternate decision maker to be your agent —that is, the person who you’ve chosen to speak on your behalf if you can’t. • You can also write down any other information about your wishes and values related to healthcare in your personal directive. • The personal directive only comes into effect if you’re ever not able to make decisions about your healthcare. It can help reduce conflict or distress and bring comfort to those who are close to you, because it clearly states who your healthcare decision maker is and that this person is following your wishes.

Personal Directive • • Allows for all decisions except financial You can name one agent or more Must be witnessed You can name a primary and alternate You can name joint agents You can register this with the Government of Alberta and then health care professionals have access Is not required to be done by an Attorney but it is wise to discuss with one to ensure you have everything covered

Power of Attorney • • • Looks After Financial Decisions A lawyer should write up a Power of Attorney A POA will act on your behalf A General POA ends if you become incapacitated A specific POA ends at the end of the task An Enduring POA ends when your death occurs You can appoint more than one attorney You should always have an alternate Trust companies or public guardians charge fees Your POA cannot change your will At death your Executor is in charge but has zero authority before then

Experience the Difference Healing Hearts – Inspiring Trust – Comforting Souls

Connelly-Mc. Kinley Funeral Homes Proudly Family Owned Since 1908 Three Chapel Locations Central Downtown Edmonton South St. Albert Two Crematory Locations Full Service Reception Centers Ample Parking at all locations

Connelly-Mc. Kinley Funeral Homes Proudly Family Owned Since 1908

While death is still considered to be a taboo subject by many cultures, it is becoming more and more common place for people to plan their own funeral for a variety of reasons. There’s no need to feel shy about it and start talking about final wishes and funeral plans with your family It is important to know your options before you need a funeral home

Sadly, the western culture is one of the only cultures where death is rarely spoken about or where families are not following rituals and customs as in other cultures. It is becoming private and hidden. Something to pretend never happened And the loss felt alone by the survivours The peace and comfort that families could count on by outpourings of support and love from family and friends is gone. Psychologists and grief councillors are seeing more and more people who cannot get over the death as there was no tangible place to start and they felt alone and abandoned. As a society and as people we need to start thinking about the ramifications of our actions and what we leave our loved ones in our death.

Final Arrangement Planning The Purpose of Funerals When we experience the death of someone we love, a funeral service fills several important needs. • Funerals helps us acknowledge that someone we love has died. • Funerals allow us to say goodbye. • Funerals offer continuity and hope for the living. • Funerals provide a support system for us, friends, family members and the community. • Funerals allow us to reflect on the meaning of life and death.

Let’s See if We Really Do Have Any of our Funeral Ducks in a Row Some of the information we will be discussing may be stressful but unless we speak in the terms of reality, we will never take the steps to make choices for our loved ones peace of mind It’s 4 am and you wake up from a nightmare in a cold sweat. Something is wrong. You can feel it. Then you remember that your spouse died last night. Your heart is broken and you are waking up in a new reality. This death could have been from a long illness, or it could have been one of the 40% of sudden and unexpected deaths. Most likely you are one of the 76% of wives whose husband has died first To make it worse, you never talked about this and you are left to make all of the arrangements on your own What do you do? Who do you call?

Lets See if We Really Do Have Any of our Funeral Ducks in a Row Your next steps will depend on where, when and how your loved one has died. If she/he died at home, and it was an unexpected death, you will be calling 911. This will become a medical examiners case and perhaps there will be an autopsy to determine manner of death If your loved one died at home and was under home care or in the hospital or nursing home, you will be calling the funeral home that will transfer your spouse into their care In either case having a plan is essential. Whether expected or not, death is messy and traumatic, and those without a plan will suffer needlessly

Lets See if We Really Do Have Any of our Funeral Ducks in a Row It’s 11 AM, and you are sitting at a round table at the local funeral home with your loved ones, waiting for the funeral director. The room is quiet, with light music playing in the background. You’re exhausted. Your brain isn’t working properly from overwhelming grief and lack of sleep. Most likely you and your family are in shock. In a few minutes, the funeral director will walk through the door to begin a two to three hour meeting. He will be expecting that you know what type of funeral you want, and that you have answers to all his/her questions in this next two to three hour meeting. Unfortunately when someone dies, this is the time when irreversible decisions have to be made. Are you prepared to make them?

Final Arrangement Planning Many Personal Options are Available • Personal choices • Worry Free • Suitable for every budget • Many options • More personalized services • No two people are the same so no two services are exactly the same

Final Arrangement Planning What Kind of Final Goodbye Do You Want? Say Goodbye the Way You Live Your Life • Traditional Full Service • Religious • Nondenominational • Memorial Service • Celebration of Life • Direct Burial • Direct Cremation

Final Arrangement Planning Products and Services What Are You Paying For? • Fee for Funeral Director & Staff • Facility Charges • Vehicles • Cash Advances

Final Arrangement Planning More to Decide - Preparation and Merchandise • • Preparation – Basic/Embalming Caskets –Wood – Metal Cremation Containers Urns Memorial Packages Keepsakes Cash Advances Obituary Honourariums Reception/catering

Final Arrangement Planning Cremation • • Cremation has nearly doubled in the last 15 years Cremation rates are highest where more people are unaffiliated with organized religion By 2019, cremation rates are expected to be over 52% Cremation families are choosing unique and personal services Baby Boomers have the highest standards when making service arrangements and expect personalized services so we provide these types of services and merchandise offerings Most people are not educated on all the cremation options and are overwhelmed at the time of death Women make 86% of the decisions when making arrangements

Final Arrangement Planning Cremation People often think this is the “easy” option. “I just want cremation” The reality is that there are more options with cremation than there is with burial so it is extremely important to understand all of these option and that this will not be easy for your family if this is your choice • Family gathering to say goodbye before cremation • Type of preparation of loved one • Type of service • Formal viewing/Rental casket • Type of cremation container • Prayers • Type of urn • Final resting place of cremated remains

Final Arrangement Planning Fatal Mistake Calling a funeral home and asking what the price of cremation or a funeral is like…… Calling Sears and asking them the price of a fridge Or calling GM and asking what a truck costs You are not going to get the answer you need to make an intelligent decision Funeral Directors DO NOT want to lead you astray and there are just too many decisions to be made over the phone so they are reluctant to do so. They want to ensure you are well looked after

Final Arrangement Planning Cemetery Selections There are several options for cemeteries City/ Municipally owned Church owned Privately owned Burial, Niches (indoor/outdoor), scattering gardens With cremation all options are available Some cemeteries have double depth plots All information regarding cemeteries should be discussed directly with them so that you receive current and correct information regarding your particular needs Note- The Archdiocese does not condone scattering for Catholic families

Final Arrangement Planning The Inconvenient Truth 45% of Deaths are unexpected 65% of men die first leaving their spouse to make all the arrangements themselves Not only “old” people die Bad things never happen at a convenient time They happen when we are least prepared

Connelly-Mc. Kinley Is the Only Funeral Home That has a person dedicated as liaison with the Catholic Archdiocese of Edmonton.

Final Arrangement Preplanning Peace of Mind for You and Your Family

Final Arrangement Planning Advantages of Preplanning • Over 2000 people a day pre-plan and pre-fund their final wishes • Peace of mind • Accomplishment • Your wishes respected and understood • No dissention with family members • Relieve stress, frustration and uncertainty

Final Arrangement Planning Advantages of Preplanning 100% FREE The Connelly-Mc. Kinley Promise We assure you that you will NEVER feel any obligation or pressure from our Family Service Consultants They will discuss all your options and allow you to make an informed decision

Final Arrangement Planning Advantages of Preplanning • Locked –in and Guaranteed • Inflation proof • Tax advantage • Triple protection: ü 3 rd party institution üRegulatory Review üCDIC/Assuris

Final Arrangement Planning Advantages of Preplanning Make your final wishes known. If you want to be cremated, pre-planning allows you to arrange for this before death. If you have a specific request for your cremated remains, you can also make this known in your funeral plan. Ask the right questions. When you are the one talking to the Family Service Consultant, you can ask the questions that you would want asked regarding your funeral and make sure that the answers work for you.

Final Arrangement Planning Advantages of Preplanning Lift a financial burden. Funerals are not cheap. There a lot of items that cost a considerable amount of money and they add up quickly. When you pre-plan, you pay for your own funeral and remove the burden of footing the bill for your funeral from the members of your family.

Final Arrangement Planning Advantages of Preplanning You Can Take More Time. Most funerals are thrown together in about a week, which can lead to hasty decisions. When you pre-plan, you get the opportunity to be more methodical about the process. You Can Get the Details Right. When you have your funeral your way and take the time to plan it, you can focus on all of the smaller details that might get overlooked if your funeral is planned by someone else post mortem.

Final Arrangement Planning Advantages of Preplanning Why Not Just Use Insurance? • Eligibility • Accessibility to funds • No growth = no guarantee • Original intention • Funds secured by Assuris • Tax free funds • Will funds be available immediately

Final Arrangement Planning Advantages of Preplanning • Payment options • Additional benefits • Accidental Death • Spousal Benefit • Child/Grandchild Protection

Final Arrangement Planning You Hold the Key • Should you leave this to our family? • How will they be coping? • Do they know your wishes? • Is this really their responsibility? • Do we want our loved ones to live with doubt, regret and uncertainty? Privilege – Right - Responsibility

Final Arrangement Planning Helping Our Loved Ones when They Need it Most We plan for everything in our life Now it is time to Plan for the future and protect the ones we love and those who love us

Final Arrangement Planning It is NEVER Too Early but it May be Too Late You’ve always said you would never be caught dead in that dress…… You better tell them now!

Final Arrangement Planning 95% of funeral preferences can be recorded in advance Instead of : : Over 72 Decisions in 72 Hours Leave a solution Not a problem Without Cost!

Final Arrangement Planning The Biggest Myth I am Not Going to Die Privilege – Right - Responsibility

Final Arrangement Planning Yes, You Are Privilege – Right - Responsibility

How Do You Choose a Funeral Home? Reputation? Recommended by a friend? Location? Cost? All of these are important but what we need to consider and ensure is this…. . What is the level of care will our loved ones require when we die? What will they need from the funeral home? THIS is what you must consider very carefully This is what will make the difference to how they cope and how they survive your death.

How Do You Choose a Funeral Home? Questions Do they have the staff so you can have your service when you want it or will you have to compromise? Do they own all of their own resources? Cars? Crematorium? Will they have you in their care from the moment they pick you up until the completion of your disposition of choice? What services do they offer you after the service is over? How much help will you have after you have paid the bill?

What Appears the Same May be Very Different

The Connelly-Mc. Kinley Experience Connelly-Mc. Kinley has been a part of the community since 1908 and have garnered a reputation filled with integrity, tradition and compassion for all families that we serve We strive to hire the best in class Funeral Directors, Family Service Consultants and support staff to ensure that when a family puts their trust in us, they receive the finest care possible We ensure that all staff receive up to date training and resources to continue to lead in innovation allow us to provide unique and memorable services to our families This is backed by our 100% Service Guarantee We all take our duties very seriously and believe it is an honour and privilege to serve our families. We are passionate about being compassionate We fully understand that we are meeting families on what may be the worst day of your lives. We want to ensure that every need is met and fully understand that this is the last memory of your loved one and that will not be compromised. We serve thousands of families ever year and pride ourselves on the care, compassion and professionalism that we extend to every person At the end of the day, it is not what we say but what our families say

Final Arrangement Planning Work with people you respect and trust. The dynamic between a family and the funeral director is extremely important and will aid your family on one of the worst days of their lives When you pre-plan, you can take the time to get to know the staff at the funeral home and feel better about leaving them to look after your family and keep true to your requests.

Connelly-Mc. Kinley Funeral Home Exclusive Advantage Programs

Family Services After everyone goes home and you are wondering where to go from there, your Family Service Consultant steps in We offer the most comprehensive program in Alberta (Free of Charge for all Families) Protection Programs • What’s in Your Wallet? • Securi. Gene DNA Preservation • Comprehensive Medication and • Supplement List • Personal Planning Organizer Guaranteed Travel Assurance Plan Important Document Grab-N-Go Kit Exclusive Executors Survival Kit (with all prearrangements)

After the Service Family Service Steps in – Licensed professionals to help in the days after the service The most comprehensive program offered in Alberta • Completing all important documentation for deceased • Cancelling appropriate programs, credit cards etc • Notification to Revenue Canada, OAS, CPP, Social Insurance Registries, Alberta Benefits, Military benefits etc • Providing information on how to converse with financial institutions, attorneys, accountants etc • Applying for benefits, financial assistance programs, life insurance and any benefits that may be due to the family • Completing Land Title Transfers where possible • Advice on what to do with the bank accounts etc • Referrals if Probate is requested. • New Redesigned Comprehensive Aftercare Survival Kits • Over 220 evaluation points are discussed • All consultants are Commissioners for Oaths so can help you with many submissions all from the comfort of your home Consultants working for you when you simply can’t face this alone

Your Personal Planning Organizer A comprehensive booklet to help you document all the things your family needs to know in the event of an emergency or death. The Little booklet that will one day speak to your family in your absence. A Clear record of your funeral wishes and a source of important documentation for legal and public records as well as a keepsake of memories for your family. A thoughtful gesture that will lighten your loved ones’ burden and ensure that your wishes are honored. Peace of Mind for You and Your Family

What’s in Your Wallet? What happens if you lose your purse or wallet? Never worry if your information is lost or stolen A complete documentation of all the important cards that we carry with contact numbers so they can be quickly cancelled. Drivers License Debit cards Healthcare cards Credit Cards Points Cards Identification documentations Cheque book Extra keys etc

Medication and Supplement List A comprehensive listing of all medications and supplements or herbs that you are taking that could affect results in the event of an emergency at home or while travelling. Many mistakes can happen because caregivers do not have all the information. The Med List will provide information for your family or health care professionals Compliment to your travel plan and Green Sleeve

Important Document Grab-N-Go Kit Included with your registration today All your important documents in one place so in the event of fire or emergency you can grab the kit and go knowing that you will be in possession of identification and documentation that will be required. What documents to save 24 Hour Emergency Preparedness Identity Theft Protection Information Keep Copies of all your important documents • Passport • Marriage certificate • Immigration papers • Drivers license • Vehicle registrations • etc

Exclusive Executors Survival Kit Our exclusive Executors Kit with hundreds of pages that will be used to ensure your estate is looked after completely. Can be used by family or to hand to your Attorney in the event of probate. Peace of mind in knowing that nothing will be lost or forgotten All families from this workshop that preplan with us will receive this kit free of charge (250. 00 value)

Securi. Gene DNA Preservation

The Grief Recovery Method Yvonne Racine Life Celebrant and Certified Grief Recovery Specialist Action Programs for Moving Beyond Loss The topic of grief is one that touches all of us. Be well informed rather than be misled by misconceptions

Travelling Near and Far Guaranteed Travel Assurance Things don’t always happen the way we plan. Dying far from home isn’t just unexpected – it can be a major source of worry and expense for loved ones who want to ensure you are returned safely home to them Today it is part of our daily lives to travel for work, family events, vacations or school. NO One Expects to die while they are away, but the reality is, it happens every single day. Whether this happens in Calgary or half way around the world, our safe and secure repatriation program handles ALL of the details so your family will always have peace of mind!

Travelling Near and Far • One Affordable Payment for Peace of Mind for You and Your Family! • One time fee of 485. 00 GST included • Protection begins immediately • No additional payments or renewal fees • Receive a wallet card with a 1 -800 number to call when need arises • Dozens of details handled professionally • No worry or expense to those you love • Supplementary coverage to your medical and travel insurance

Start the Conversation • Ways to bring it up: ØRoutine activities ØCurrent event/news ØOther planning ØAsk for help • Be casual ~ have a tool • Series of conversations

Funeral Plan Will Goals of Care Designati 0 n (Green Sleeve) Power of Attorney Personal Directive Emergency Plan

Thank you For Your Participation Please Fill out the Seminar Evaluation Forms Request A no cost- no obligation Funeral/Cremation Pre-planning Consultation Get Your Ducks in a Row While You Still Can All Families who plan with us will also receive our Complimentary Executors Survival Kit and Personal Planning Organizer with Advantage Program forms You will also gain access to our Guaranteed Travel Protection Plan Door Prizes will be Drawn from Submitted Evaluations!