Going beyond your health plan coverage GET CARE

Going beyond your health plan coverage GET CARE WHEREVER YOU GO CLIENT LOGO

Today’s agenda Who is Health. Partners? Health. Partners national network Getting care Finding a doctor Support and resources CLIENT LOGO

Who is Health. Partners? MORE THAN A HEALTH INSURANCE COMPANY 23, 000 people dedicated to caring for you and your family Nationwide medical, dental and pharmacy care and coverage Your health insurance plan is here to support you at every step

Health. Partners national network YOUR HEALTH INSURANCE COVERAGE In your network NATIONWIDE 950, 000 Doctors In your network 6, 300 Hospitals

Health. Partners national network THE RELATIONSHIP HEALTHPARTNERS HAS WITH CIGNA You have in-network access to care nationwide

Health. Partners national network YOUR HEALTHPARTNERS MEMBER ID CARD GET THE CARE YOU NEED WHEREVER YOU ARE

Getting care HOW YOUR MEMBER ID CARD WORKS Your Health. Partners plan is a Cigna Alliance plan You’re covered nationwide through the relationship Health. Partners has with Cigna For your doctor’s office staff to use Here for you Monday – Friday, 7 a. m. – 7 p. m. CT

Getting care USING YOUR MEMBER ID CARD Always bring your ID card to your doctor appointments FORGOT YOUR ID CARD? Access it on the my. HP mobile app

Finding a doctor USING YOUR MY HEALTHPARTNERS ACCOUNT Your my. Health. Partners account 1. Select Find care 2. Search by name, clinic or condition Need help? Select Contact us Select Find care Select Contact us

Finding a doctor SEARCHING FOR IN-NETWORK CARE healthpartners. com/achieve Search by: · Name · Facility · Specialty · Condition · And more Need help? Select Contact us

Support and resources HERE FOR YOU AT EVERY STEP Account balances Claims Getting care Finding a doctor Network coverage Everything else In-network care Your Member Services team

Support and resources YOUR MEMBER SERVICES TEAM Looking for the Member Services number? Member ID card my. HP mobile app healthpartners. com Select Contact us

Member Services USING YOUR MY HEALTHPARTNERS ACCOUNT Contacting your Member Services team CALL CLICK CHAT Monday-Friday, 7 a. m. - 7 p. m. CT 8 a. m. - 5 p. m. CT