Global Libraries Impact Assessment Maciej Kochanowicz Impact Assessment
Global Libraries Impact Assessment Maciej Kochanowicz Impact Assessment Specialists Poland “Library Development Program” Renata Sadunishvili Impact Assessment Specialists Lithuania “Libraries for Innovation” | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Global Libraries • • • • Early GL grants and ATLA Awardees: Australia Argentina Bangladesh Canada China Colombia (ATLA: Bogota and Medellin) Denmark Finland Guatemala Netherlands Nepal South Africa United Kingdom United States 5/26/2021 Sample GL Investment Statistics Country • • Country grants: Botswana • Mexico Bulgaria • Moldova Chile • Poland Colombia • Romania Indonesia • Ukraine Latvia • Vietnam Lithuania Chile # of libraries # of computers 412 2, 500 3, 538 19, 953 Latvia 874 3, 833 Lithuania 851 3, 723 3, 327 3, 090 Mexico Poland | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Global Libraries – Poland Lithuania “Libraries for innovation” 1270 PIA 2009 -2012 | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Global Libraries We believe that access to information helps people transform their lives Impact planning and assessment Community engagement Appropriate infrastructure Computer and Internet access in public libraries Advocacy Locally produced and relevant content Training Building capacity beyond access is key | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Objectives and outcomes Lithuania 1. Increased equitable access to computers and the Internet 2. Increased social and economic benefits to individuals and communities 3. Increased availability of computers and the Internet 4. Increased IT skills among public library users Poland 1. The knowledge and information needs are better addressed by libraries 2. Inhabitants have better access ICT-supported new services provided by libraries 3. Users, public opinion and policy makers perceive libraries and librarians as more important for individual, community and country development IMPACT: social capital; quality-of-life; public sphere transparency; social integration | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Time lines’ Lithuania “Libraries for Innovation” Baseline study 2008 1 st IA study 2009 2 nd IA study 2010 Final IA study Final IA Conference 2011 2012 06 07 Poland “Library Development Program” Needs Assess. 2008 Ex-post evaluat. On-going evaluation 2009 2010 2011 1 st IA study 2012 Final IA study 2013 | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Lithuania: Indicators’ framework Result to be achieved 1. Improved access to users and a possibility for them to use computers and internet 2. Increased library employees' skills and motivation to use information technology Monitoring indicator 1 A. Number of libraries/branches/divisions that offer public internet access to the users 1 B. Number of computers allocated for public internet access 1 C. Number of public internet access hours for the users 1 D. Utilization rate of computerized workplaces for public internet access of users 1 E. Number of public internet access users 1 F. Number of public internet access workplaces per 1000 residents 1 G. Number of libraries that offer free wireless internet access to the users 2 A. Improved librarians’ skills and knowledge of information technology use 2 B. Improved librarians’ representation and public relations skills 2 C. Improved librarians’ skills and knowledge of internet resources and e-services 2 D. Improved librarians’ skills and knowledge of servicing special needs users 3. Improved public library visitors' skills to use information technology 4. Improved access for specific groups and hard-to-reach social groups 2 E. Number of librarians having experience in user training or consulting 2 F. Number of trained librarians 2 G. Number of hours for internet technology training of librarians 2 E. Improved librarians' skills and knowledge of safe internet use 3 A. Improved information technology knowledge and skills of public internet access users 3 B. Change in practice of public internet access use 3 C. Number of residents trained in information technology use 3 D. Number of hours for internet technology training of residents 3 E. Improved users' skills and knowledge of safe internet use 4 A. Percentage of users who do not have alternative internet access 4 B. Experience of hard-to-reach groups 4 C. User’s activities, for which public internet access in libraries is most often used 4 D. Availability of programmes or other mechanisms to involve hard-to-reach groups 5. Improved representation of libraries 6. Increased local, regional, and national funding of libraries 7. Increased social benefit to individuals and communities through IT 8. Increased supply and use of relevant contents 9. Innovations in the libraries network 10. Strengthened aid to librarians 5 A. Library’s reputation, public perception and profile 5 B. Expanded mission and competence spheres of libraries 5 C. Increased number of library visitors (visits) 6 A. Funding for the libraries 6 B. Funding for public internet access 7 A. Benefit for the users and its perception 7 B. Librarians’ perception of the benefit of public internet access to the community 7 C. Perception of the benefit of public internet access by other interest groups 8 A. Number of libraries that have websites 8 B. New contents and services in the library 8 C. Increased volume of local contents on the internet 9 A. Examples of innovations in libraries that were introduced due to the Project 10 A. Improved maintenance in libraries 10 B. Improved methodical aid to librarians | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Lithuania: impact on e-inclusion Data sources' 1. 2. 3. 4. 5. 6. Librarians survey – Representative national survey. N=600 Library directors survey – Entire national survey. N=65 Library users survey – random-systemic sampling. N=2000 Representative national surveys of Lithuania inhabitants: 1. Children 12 -14 y. a. ; N=600 2. Adults 15 -74 y. a. ; N=1500 Projects data Ad hoc survey of all libraries to collect numerical data 7. 8. 9. FGD/interviews hard-to-reach social groups * FGD/interviews with librarians; library directors; key stakeholders Series of case studies about libraries and users • • • People with disabilities People over working age Unemployed Rural populations (except large farmers and workers of governmental institutions) Children from social risk families Children from families, where parents have emigrated to work in other countries | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Lithuania: seniors' e-inclusion Over 60. 000 citizen took computer literacy courses in the library during 2009 -2012 years. | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Lithuania: seniors' e-inclusion | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Poland: impact on job market • Data sources: • Pop-up survey of users (what people do on the net) • Survey of general population (what % uses comp. at lib. ) • WWW traffic Researches in Internet: monitoring (corroboration) http: //www. bibliotekospazangai. lt/Impact. Assessment/Forms/Allitems. aspx • Library reports & case studies (users stories) • Results: • 30 thousand people found job thanks to access to the net in library • „I found job thanks to ad on the job center webpage. Librarian helped me to write CV and photocopy documents. ” | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Impact of PIAPs at libraries Lithuania Poland + + Better access to learning + + Better access to health information + Better social communication + + Saving of time and costs + + Building local identity + + Better access to labour market Better participation in collective governance | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
Thank you | Global Libraries' | Lithuania and Poland Impact Assessment frameworks’ | 2012 05 03 -04 | Seville
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