GLENCOE BUSINESS MANAGEMENT RealWorld Applications Connections Section 11

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management In this section: Operations are the activities a company engages in to produce its goods or services. This section discusses: • The Role of the Operations Manager • Operating Systems and Activities • Computer Technology for Operations Management • Process Selection • Site Selection • Facilities Layout Copyright © Glencoe/Mc. Graw-Hill Slide 1 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management What You’ll Learn • • • What operations managers do. How the two types of operating systems differ. How mangers use computers to design, engineer, and produce products. Factors to consider when selecting equipment. Factors to consider in choosing a site. The advantages and disadvantages of the three different types of facilities layouts. Copyright © Glencoe/Mc. Graw-Hill Slide 2 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Why It’s Important To be able to compete with other businesses, companies must be able to produce their goods or services efficiently. Copyright © Glencoe/Mc. Graw-Hill Slide 3 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Key Terms • operations manager • site selection • operating system • facilities layout • continuous-flow system • materials-handling system • intermittent-flow system Copyright © Glencoe/Mc. Graw-Hill Slide 4 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management The Role of the Operations Manager Operations managers are responsible for the activities involved in producing the goods or services for their companies. These include: • choosing a process for producing the company’s goods or services • selecting a production site • laying out the production facility • designing production workers’ jobs • planning day-to-day production operations Copyright © Glencoe/Mc. Graw-Hill Slide 5 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Operating Systems and Activities • Operating systems consist of the processes and activities needed to produce goods or services. • They are made up of people, material, facilities, and information. • Continuous-flow systems function all the time, regardless of customer orders. • Intermittent-flow systems operate only when an order needs to be filled. Copyright © Glencoe/Mc. Graw-Hill Slide 6 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Copyright ©

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Computer Technology for Operations Management • Computer-Aided Design (CAD) • Computer-Aided Engineering (CAE) • Computer-Aided Manufacturing (CAM) • Computer-Integrated Manufacturing (CIM) Copyright © Glencoe/Mc. Graw-Hill Slide 8 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Facilities Layout Most companies use one of three types of facility layouts: 1. Product layout 2. Process layout 3. Fixed-position layout Copyright © Glencoe/Mc. Graw-Hill Slide 11 of 12

GLENCOE BUSINESS MANAGEMENT Real-World Applications & Connections Section 11. 1 Operations Management Fact and Idea Review 1. What is the role of the operations manager? 2. What are the two types of operating systems? How do they differ? 3. Name four ways that businesses use computers to produce goods they sell. 4. Name five factors to be considered when choosing equipment. Copyright © Glencoe/Mc. Graw-Hill Slide 12 of 12