GIS Enbridge Gas Distribution Presented by Phil Mannell

GIS @ Enbridge Gas Distribution Presented by: Phil Mannell

About Enbridge Gas Distribution • Canada's largest natural gas distribution company • Head quartered in Toronto, Ontario • Enbridge Gas Distribution and its affiliates distribute natural gas to more than 2. 0 million customers in Ontario, Quebec, New York State and New Brunswick • Owns and operates 35, 000+ km of pipelines for the transportation and distribution of natural gas in Ontario • Over the past 3 years, added an average of about 37, 000 customer annually • Esri user since 2011 2

Context – GIS Evolution @ EGD 2013 Further exploit GIS capabilities to achieve company objectives 2012 GPS & Department Specific GIS Apps 2010 Small. World is replaced 2009 GIS Replacement Program start 2006 Mylar Plates to Smallworld Integration with Asset Repository Core GIS O&E Roadmap GIS is a priority 1998 GIS as Platform Enterprise GIS 2011 3

GIS Approach at EGD Ø Leverage EGIS as a platform • Identify new business units/groups and their common tasks that can benefit from a map-based application • Create lightweight, focused maps and apps to support business processes • Rapid deployment • Conduct POC/ Pilot to establish business benefits • Shorter implementation durations: 10 -15 weeks turnaround time for new applications 4

GIS – How it is being used today Where is this emergency located? Where is this locate being requested? Where is this new pipe’s proposed location? Where is this pressure alarm being triggered from? Operations Survey Damage Prevention WMC Where is this corrosion area that needs to be inspected? Where are the integrity mains that should be pigged this year? M &R What areas do we focus this campaign on? Where are noncustomers on mains? Construction Where is this leaking pipe that’s been detected? Operations Integrity Management Where are my leads and opportunities? Customer Connections Marketing Business Development Could we get gas to this customer? Sales Enquiry 5

Examples - Customer Connections Work. Suite • Improve Work Flow o Manage and communicate work electronically o Eliminate the need for paper forms and documents o Minimize visits to the back office – 80% of time spent in the field with potential customers • Leverage our Enterprise Data o Eliminate duplicate entry for data that already exists in other systems o See location and status of new sales leads and potential opportunities o Anticipate & mitigate issues by reviewing land & environmental features prior to site visits o Plan future work load and expansion based on sales leads trend/demand • Improve access to Information – one stop shop o Provide required work and asset information in one system o Track work history for traceability and easy hand-off 6

Consolidated Information Work and Asset information trace work history and handoff, communicate work progress electronically Location of Lead and potential opportunities Identify potential environment issues – Creeks, Railway, Conservation Areas 7

The Change… Before …and in the field After 8

CC Work Suite – Customer Connections § Browser based application § 50 Users - 30 field, 20 office based § Focused maps and applications specific to Customer Connections workflows § Process centric workflows § Leverages Enterprise GIS platform § Integration with multiple systems § Field device - Panasonic Toughbooks § Field Connectivity - 3 G Sales Leads Information Assign, Receive, & Manage CC specific Work Centralised access to all forms & docs from GIS Field Observations/Potential Sales Opportunities EGD Customer Locations Future Development Plans from Municipalities/Consultants Current and Scheduled Work from STORMS Email Notifications Web Services Arc. GIS Server Java Script APIs User Specific Maps & Data CC Geodatabase Attach documents, & images to the map CC Work. Suite App EGD’S Gas Network from Enterprise GIS EGD’S Landbase from Enterprise GIS Simplified Data Entry Spatial Query & Analysis Bing Maps with Aerial Imagery Legend: Non-GIS Data sources Current System Capabilities 9

Pressure Viewer – Technical Services Electronic Field Devices are installed at regulator stations to monitor pressure of gas distribution network. When pressure conditions outside of the defined norm are met, Measurement & Regulation is dispatched to: • Investigate Alarm • Resolve Operational Issues In addition, M&R is responsible for the regular maintenance of regulators throughout the Enbridge Gas franchise area. 10

Pressure Viewer – Technical Services Centralised access to pressure & alarm data Alarm Conditions Alarm Resolution Web Services Arc. GIS Server Java Script APIs Pressure Data Electronic Device Configuration Automatic and on demand reporting User Specific Maps & Data EGIS Geodatabase Device Communication Info Pressure readings captured the last 24 -hours High, Low, and Average pressure. Pressure Viewer App EGD’S Gas Network from Enterprise GIS EGD’S Landbase from Enterprise GIS Real time alarm viewer Spatial Query & Analysis Bing Maps with Aerial Imagery Legend: Non-GIS Data sources Current System Capabiliti es Lists the pressure recorders the location of individual records are marked with blue balloons 11

Operate Gas Network – Network Operations Operating Parameters Change/Monitor operating Parameters Run simulation Models Determine Risk conditions Emergency Master Scheduler Identify networks impacted by emergency Review planned work/ active contingency plans Help mitigate risks Review master schedule with stakeholders Allocate Work Window Network Ops Scheduling/ Monitoring Allocate work window on the network Schedule and Issue permission to work Scheduling/ Monitoring Identify network conflicts with other work/ other active contingency plans Review job requests for risk tolerance criteria 12

Operate Gas Network – Network Operations § Browser based application EGDs Vital Mains/ NEB Mains § Customized map view and applications specific to Network Operations Centre § Unified view of important data at critical locations to assess network health § Leverages Enterprise GIS platform § Integration with Operational Technology § Integration with external systems Consolidated view of Work Requests On Vital Mains EGD XHP/ HP Mains Work Requests on Vital Mains Web Services Arc. GIS Server Java Script APIs Pressure & Alarms Data EGIS Geodatabase Quick access to ongoing work info at critical locations Quick access to Pressure and Alarm Data at critical Locations Ontario one call data NOC Viewer Application EGD’S Gas Network from Enterprise GIS EGD’S Landbase from Enterprise GIS Bing Maps with Aerial Imagery Real-time Emergency work requests viewer Legend: Current System Capabilities Spatial Query & Analysis 13

Network Operations Screenshot Distribution of Work Requests which are on critical Mains or in its vicinity Distribution of Work Requests which are on critical Mains including polygons of projects 14

Field Data Capture using GPS Ø GPS based field data collection initiated in 2012 - 2013 o Capture location of EGD gas network assets and land base features o 3 G enabled Wireless data download and upload facilities o Aimed at removing the paper based processes ØEGIS functionality extended to Trimble devices use Arc. GIS Mobile applications for data capture o User friendly field application with intuitive user interface Trimble Geo. Explorer 6000 Geo. XH o Users gets the same look and feel in the field as for other EGIS applications o Redline (field updates) capability to capture gas network features o Data integrated into GIS, associating location and assets o New Construction, Maintenance and Damage Prevention o Moving towards to Electronic As-Laid 15

So What ……. ØLink to Business Benefits o GIS implementation at EGD is helping business with the Core EGD Objectives: o Safety o Customer Experience o Productivity Ø Since the implementation of EGIS the number of users has gone up by more than 25% with several new business units now using GIS as their core system. The factors which have helped this are: o Easier adoption of new applications by the users – Map based application are simpler to use o Easier Deployment Options – Rapid development and quick deployment facilitated by ESRI platform Ø Business Units are realizing operational efficiency and productivity gains from GIS by using spatial business intelligence in the decision making process 16

Big Picture – Key Areas to Expand GIS Engineers § Connections § Disconnections § Meter Data § Customer Service Dashboards § Service Connection § Outage Dashboard § Weather Alerts & Risks § Service Feasibility § Incident management § Restoration § Network KPI’s § Pressure Alerts Dashboard § Alerts Management § Engg Design & Drafting § Network Modeling § Customer Connections § Engg & Constr WO § As built Network Layouts § As-built GPS field updates § Integrate Services info in EGIS § Asset Utilization Dashboards § Risk Dashboards § Predictive Trends § Predictive Maintenance § Maintenance history § Utilization Trends § Asset records update posting § Field Inspection updates § Pressure monitoring Customer Service § Billing and Revenue Dashboards & Trends § Billing & revenue trends § Energy Consumption § Customer Acquisition Operations Management Managers Asset Management Revenue Management Executives 17

Questions/ Comments 18