GET THAT JOB RSUMS PORTFOLIOS AND INTERVIEW SKILLS

GET THAT JOB! RÉSUMÉS, PORTFOLIOS AND INTERVIEW SKILLS Hotel Management

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WHAT IS A JOB? It is a paid position of regular employment 3 Copyright

JOBS IN HOTEL MANAGEMENT Baggage Porters and Bellhops Concierges First-line Supervisors of Housekeeping and Janitorial Workers Food Service Managers Hotel, Motel and Resort Desk Clerks Janitors and Cleaners Laundry and Dry-Cleaning Workers Lodging Managers Maids and Housekeeping Cleaners Residential Advisors Switchboard Operators Ushers, Lobby, Attendants and Ticket Takers 4 Copyright © Texas Education Agency, 2014. All rights reserved.

HOW DOES THE SEARCH BEGIN? Businesses Internet Networking Want ads 5 Copyright © Texas

KEY REQUIREMENTS Résumé Portfolio Interview skills 6 Copyright © Texas Education Agency, 2014. All

RÉSUMÉ A brief history of a person’s education, work experience and other qualifications 7

RÉSUMÉ COMPONENTS Name Objective Education Work experience Activities and interests Honors References Image from video How to Write an Error-Free Résumé (click on link) 8 Copyright © Texas Education Agency, 2014. All rights reserved.

COVER LETTER A document sent with your résumé to provide additional information on your skills and experience Image from video How to Avoid Writing an Awful Cover Letter (click on link) 9 Copyright © Texas Education Agency, 2014. All rights reserved.

Portfolio PORTFOLIO A collection of work samples that support job qualifications 10 Copyright ©

PORTFOLIO COMPONENTS Cover letter Table of contents Résumé Employability skills Licenses and/or certificates Awards Goals and plans for the future Transcripts Work samples Service learning/Volunteer log Employment evaluations Letters of recommendations 11 Copyright © Texas Education Agency, 2014. All rights reserved.

INTERVIEW SKILLS How to talk to people in an interview situation, answering questions correctly

INTERVIEW A formal meeting between two or more people An opportunity to: § Impress the employer § Learn more about the job § Decide if the job is right for you The employer will: § Become familiar with you § Evaluate your skills § Find out if you will work well with other employees 13 Copyright © Texas Education Agency, 2014. All rights reserved.

SEVEN NOBRAINERS FOR JOB INTERVIEWS – ANNA POST 1. Be prepared Image from video TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count - Anna Post (click on link) 2. Be early 3. Dress appropriately 4. Speak clearly and make eye contact 5. Address the interviewer by name 6. Shake hands twice 7. Thank them twice 14 Copyright © Texas Education Agency, 2014. All rights reserved.

SELF-RESPONSIBILITY AND SELF-MANAGEMENT Positive Attitude -Good Work Habits -Business Etiquette 15 Copyright © Texas

POSITIVE ATTITUDES Friendliness Self-motivation Teamwork Adaptability 16 Copyright © Texas Education Agency, 2014. All

GOOD WORK HABITS Be on time Be at work every day Call your supervisor immediately if you become ill and must miss work Complete all work in a timely fashion Keep your work area neat and organized Be accurate Report mistakes or problems to your supervisor immediately Do not make personal calls from work 17 Copyright © Texas Education Agency, 2014. All rights reserved.

BUSINESS ETIQUETTE Proper behavior for business situations Can make a difference in making a sale or receiving a promotion Examples: § Confident handshakes § Introducing people correctly § Wearing appropriate clothes to a business meeting 18 Copyright © Texas Education Agency, 2014. All rights reserved

QUESTIONS? 19 Copyright © Texas Education Agency, 2014. All rights reserved.

REFERENCES AND RESOURCES Images: Microsoft Office Clip Art: Used with permission from Microsoft. Textbooks: Reynolds, J. S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company. Littrell, J. J. , Lorenz, J. H. & Smith, H. T. (2009). From school to work. Tinley Park, IL: Goodheart-Willcox. Videos: How to Avoid Writing an Awful Cover Letter Your cover letter is the first contact that a potential employer has with you. To make a great impression, there are several cover letter mistakes that you should avoid if you'd like to hear the words "you're hired. " http: //www. howcast. com/videos/432521 -How-to-Avoid-Writing-an-Awful-Cover-Letter# How to Write an Error-Free Résumé Your résumé is often your first impression on a potential employer. With some careful planning you can make sure it’s a good one. http: //www. howcast. com/videos/307328 -How-to-Write-an-Error. Free-Resume# 20 Copyright © Texas Education Agency, 2014. All rights reserved.

REFERENCES AND RESOURCES Websites: Careers in Hotel Management What career do you see in your future? What education do you need for this career? How much money will you make? What skills will you need? In this lesson you will explore the answers to these questions as well as additional information regarding Hotel Management. Let’s get started! http: //cte. sfasu. edu/lesson-plans/careers-in-hotel-management/ O*Net Online Career Clusters contain occupations in the same field of work that require similar skills. Students, parents, and educators can use Career Clusters to help focus education plans towards obtaining the necessary knowledge, competencies, and training for success in a particular career pathway. http: //www. onetonline. org/find/career? c=9&g=Go Seven No-brainers for Job Interviews A job interview can be intimidating, and you only have a short amount of time to make a good impression on the interviewer. There are definitely some tricks to having a good job interview and giving yourself the best chance to be hired. http: //www. emilypost. com/getting-the-job/the-interview/212 -seven-no-brainers-for-job-interviews What Are the Benefits of Teenagers Having Jobs? Even though balancing work and school can be a challenge, working at places such as grocery stores, restaurants and movie theaters can help teens become more mature individuals. Many teens become more responsible at home and school because of the values that they learn at their jobs. They will likely be more prepared for college, too, where they may have to balance work, school and activities. http: //www. ehow. com/about_5103914_benefits-teenagers-having-jobs. html You. Tube™: TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count – Anna Post The primary event of the job search is the interview. This is your chance to apply your good manners and connect with a potential future employer, presenting yourself as the most qualified person for the job. The more prepared you are to speak eloquently about your life - your experiences, challenges and successes - the more likely you are prove yourself worthy of taking on the tasks within a workplace. http: //youtu. be/NKBl. Wan. Xz. GE 21 Copyright © Texas Education Agency, 2014. All rights reserved.