Georgia Gateway Integrated Eligibility System IES WIC Customer

Georgia Gateway– Integrated Eligibility System (IES) WIC Customer Service Conference August 2015

What is Georgia Gateway? The new integrated eligibility system (IES) will enhance or completely replace systems and processes across 6 benefit programs The system will: Provide a one stop shop for consumers to apply for and manage their benefits for WIC, Medical Assistance, SNAP, TANF, LIHEAP and Child Care Centralize client information and verifications Provide standardized business rules for financial eligibility determination Reduce potential fraud, waste, and abuse by offering unique IDs and EMPI Provide single statewide system for more streamlined case transfers across health districts Improve reporting capabilities to reduce time spent manually gathering and tracking information 2 Copyright © 2015 Deloitte Development LLC. All rights reserved.

How are we preparing for Georgia Gateway? PR O LO GY Georgia Gateway NO CH CE TE SS There a number of changes across People, Process and Technology that we need to prepare for PEOPLE The Business Readiness Team will help support the State with a successful transition from current to future business processes and organizational structures to enable an effective implementation of the integrated eligibility system 3 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Georgia Gateway timeline and project status The timeline of activities spans from 2014 through the end of 2016 which includes a phased readiness and implementation approach Design and Construction System Testing User Acceptance Testing Training Business Process Reengineering Implementation and Business Readiness Internal and External Communications Pilot 4 We are here Wave 1 Wave 2 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Georgia Gateway System Screenshots

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Stay in the Georgia Gateway know!

How will staff receive Gateway information? Frequent communications will be distributed to keep all impacted staff updated on Georgia Gateway news Ø The Gateway Post project newsletter Ø PHIL intranet site updates Ø Customer Service Conferences Ø WIC Program Fact Sheet Ø Frequently Asked Questions Guide Ø “Did you know” Web. Ex series Ø Nutritional Service Directors Meetings 10 Stop by our booth to pick up your copy of The Gateway Post! Copyright © 2015 Deloitte Development LLC. All rights reserved.

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