General Practice Assessment Questionnaire Data Hetherington at Pavilion 2013/14 23 responses
Q 1: How helpful do you find the receptionists at your GP practice?
Q 7 / Q 8
Q 9/10: How quickly do you usually get seen [when you want to see a particular doctor]?
Q 11/12: How quickly do you usually get seen [when you are willing to see any doctor]?
Q 13/14: How long did you wait for your [most recent] consultation to start?
Opening Times Q 15: Is the practice currently open at times that are convenient to you? Don’t know No Yes Q 16: Which of the following additional opening hours would make it easier for you to see or speak to someone?
Seeing doctor of choice Q 17: Is there a particular Q 18: How often do you GP you usually prefer to see or speak to? see or speak to the GP you prefer? There’s usually one doctor in my surgery Yes No
Q 19 – 23 How good was the last GP at:
Q 24: Did you have confidence and trust in the GP you saw or spoke to?
Q 25 – 29: How good was the last nurse at:
Q 30: Did you have confidence and trust in the nurse you saw or spoke to?
Q 31 -33 How well does the practice help you to:
Q 34: Overall, how would you describe your experience of your GP surgery?
Q 35: Would you recommend your GP surgery to someone who has just moved to your local area?
Comments Comment on the front: JUST wanted to suggest open wifi for waiting room area. I would use it a lot b 4 speaking tp doc. Ect patient. co. uk + nhs. co. uk ect to de stress on net. Mark Wilson SW 9 7 ND 1 the last time I requested a repeat prescription it was lost, which resulted in anxiety and time wasting 2 The receptionsit didn't inform me that the GP telephone consultation would take place within an hour of the time given, I had to call back to check I was on the system. Everything possible is/has been done to make our surgery a very pleasant place from the receptionist to the doctors room to prescriptions to chemist. I'm a very happy and fulfilled patient You don't listen Thanks always Livia Whyte