Gathering Network Requirements Designing and Supporting Computer Networks

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Gathering Network Requirements Designing and Supporting Computer Networks – Chapter 2 ITE I Chapter

Gathering Network Requirements Designing and Supporting Computer Networks – Chapter 2 ITE I Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 1

Objectives § Explain how the Cisco Lifecycle Services approach enables organizations to prepare, plan,

Objectives § Explain how the Cisco Lifecycle Services approach enables organizations to prepare, plan, design, implement, operate and optimize a network that supports the introduction of new technologies. § Describe sales activities and the role of the network designer in the pre-sales process. § Explain the process of creating a network design and the information needed before the process can begin. § Identify technical requirements and constraints of the organization to determine the scope of the project. § Explain design considerations for manageability. ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 2

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network § Prepare Phase § Plan Phase § Design Phase § Implement Phase § Operate Phase § Optimize Phase ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 3

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Prepare Phase: § Define business goals § Consider possible constraints § Develop the strategy and solution ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 4

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Plan Phase: § Perform site and operations assessment § Identify necessary modifications § Prepare the project plan ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 5

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Design Phase: § Create plans that guide the installation § Complete the design of the network § Generate a final proposal ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 6

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Implement Phase: § Build the network according to design specifications § Perform testing § Install the new solution § Perform system-level acceptance testing § Document results ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 7

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Operate Phase: § Monitor the network § Establish a baseline § Define policies and procedures ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 8

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate

Explain how the Cisco Lifecycle Services Approach Enables Organizations to Design, Deploy, and Operate a Network Optimize Phase: § Identify and resolve potential network problems ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 9

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Response document: § Cover letter § Executive summary § Proposed solution and proposed cost § Signature page § Appendices ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 10

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process § Customer issues RFP or RFQ § Pre-bid meeting or pre-submittal conference ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 11

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Request for Proposal (RFP): § Business goals § Project scope § Requirements for new network § Preliminary schedule, milestones and deliverables ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 12

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Request For Quote (RFQ): § Organizational overview § Required deliverables § Assumptions/agreements ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 13

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Account manager: § Maintain continuing relationship between company and customers § Serve as primary contact ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 14

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Pre-sales systems engineer: § Determine the need for upgrades or additions to networks § Determine technical requirements and feasibility ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 15

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Network designer: § Analyze customer goals and constraints § Select technology and equipment to meet defined network requirements § Diagram placement and interconnection of devices § Design and supervise testing ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 16

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process

Describe Sales Activities and the Role of the Network Designer in the Pre-Sales Process Post-sales field engineer: § Ensure network upgrade functions as designed § Provide customer training and assistance § Resolve technical problems ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 17

Explain the Process of Creating a Network Design and the Information Needed Interpersonal skills:

Explain the Process of Creating a Network Design and the Information Needed Interpersonal skills: § Listening and accurately summarizing information § Corresponding with clients § Presenting technical material ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 18

Explain the Process of Creating a Network Design and the Information Needed § Understand

Explain the Process of Creating a Network Design and the Information Needed § Understand how network users interact with network resources and services § Identify all user groups § Assess the impact of adding new user groups ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 19

Explain the Process of Creating a Network Design and the Information Needed Prioritize the

Explain the Process of Creating a Network Design and the Information Needed Prioritize the business goals: § Profitability § Business growth and market share § Customer satisfaction ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 20

Identify Requirements and Constraints to Determine the Scope of the Project § Identify and

Identify Requirements and Constraints to Determine the Scope of the Project § Identify and document the technical requirements ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 21

Identify Requirements and Constraints to Determine the Scope of the Project § Identify the

Identify Requirements and Constraints to Determine the Scope of the Project § Identify the constraints that affect the network design, including cost, schedule, and resource constraints ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 22

Explain Design Considerations for Manageability Top-down design approach: § Adapt the network to the

Explain Design Considerations for Manageability Top-down design approach: § Adapt the network to the needs of the organization § Take the design from the perspective of the required network solutions ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 23

Explain Design Considerations for Manageability Typical network management architecture: § Network Management System (NMS)

Explain Design Considerations for Manageability Typical network management architecture: § Network Management System (NMS) § Network Management Protocol § Managed devices § Management agents § Management information ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 24

Explain Design Considerations for Manageability § Network monitoring tools can be used to page

Explain Design Considerations for Manageability § Network monitoring tools can be used to page or send email to on-call technicians § Tools respond to network fault or when a predefined threshold is met ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 25

Summary § The six phases of the network lifecycle include prepare, plan, design, implement,

Summary § The six phases of the network lifecycle include prepare, plan, design, implement, operate, and optimize. § A project plan includes tasks, timelines, risks, responsibilities, and resources required to complete a network design project. § Following the required format and schedule is critical to submitting a successful proposal. § All members of the networking contractor staff must demonstrate effective interpersonal skills. § Top-down network design strategies have the best chance to succeed. § A primary requirement for any network is the availability of qualified support personnel. ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 26

ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

ITE 1 Chapter 6 © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 27