Funka Nu Accessibility Days 13 th April 2011
Funka Nu Accessibility Days, 13 th April 2011 e. Accessibility in Europe: practice, policy and impact Jose Angel Martinez Usero Director of International Projects and Relations
Contents • Background and policy context • Some relevant initiatives in the e. Accessibility field • The Study on Monitoring e. Accessibility in Europe • The Study on costs and benefits of e. Accessibility • Other related projects
Main areas of interest e-Accessibility - make ICT accessible to all, meeting a wide spectrum of people's needs, in particular any special needs. Ageing - empower older people to fully participate in the economy and society, continue independent lifestyles and enhance their quality of life. e-Competences - equip citizens with the knowledge, skills and lifelong learning approach needed to increase social inclusion, employability and enrich their lives. Socio-Cultural e-Inclusion - enable minorities, migrants and marginalised young people to fully integrate into communities and participate in society by using ICT. Inclusive e. Government - deliver better, more diverse public services for all using ICT while encouraging increased public participation in democracy.
The context Policy frameworks • European Disability strategy 2010 -2020 • Digital Agenda • UN Convention on RPD Standards/guidelines • Mandate 376: Accessibility requirements for public procurement of products and services in the ICT domain • Mandate 420: Accessibility requirements for public procurement in the Built Environment • Mandate 473 to include Accessibility following DFA in relevant standardization activities • WCAG 2. 0 Regulation/legislation • Report on the implementation of e. Accessibility articles in EU directives
Some relevant initiatives The scope of running pilots, thematic networks and studies. Priorities Web CIP Pilot - DTV 4 all Digital TV Self-service Services Terminals X CIP Pilot - APSIS 4 all X X X TN - ATs -ETNA and ATIS 4 all Study cost/benefits Study AT market AT X CIP Pilot - Reach 112 TN – e. Access+ Emergency X X X
Monitoring e. Accessibility in Europe http: //www. eaccessibility-monitoring. eu
Background and policy context • The 2006 Ministerial “Riga Declaration” on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all, with a special focus on people with disabilities. • Me. AC 1: 2007 -2008 • Me. AC 2: 2009 -2011
Objectives Monitor the status and progress made in e. Accessibility in a series of selected countries identifying the best practices. Draw up an annual report, which include comparisons by country and over time. Develop a tool for gathering the data. Establish a direct and regular relationship with the relevant actors in the field of e. Accessibility Define, develop and apply a benchmarking framework for the monitoring and comparative analysis.
Scope Selection of countries, 12 EU and 3 Non-EU EU countries: United Kingdom, Ireland, Sweden, Spain, Denmark, Italy, Germany, Hungary, Portugal, France, Netherlands and Czech Republic. Non-EU countries: United States, Australia and Canada. Countries participating in a voluntary basis: Norway, Greece Period of analysis : 2009 -2011
Selection of technologies to be monitored DEVICES/SERVICES TELEPHONY: INTERNET: COMPUTERS: MEDIA: HOMES: URBAN ENVIRONMENT: EDUCATIONAL ENVIRONMENT: WORK ENVIRONMENT: ASSISTIVE TECHNOLOGIES: Fixed Mobile Special telephones (text and videotelephone) Mobile Web Desktop Portable Analogue television Digital homes Telecare ATMs Vending machines Virtual kiosks Digital information panels Electronic books Elearning platforms Office technology - hardware Office technology - software Hardware Software
Research methods Analysis of national experts (30) 15 technology experts (technology questionnaire) 15 policy experts (policy questionnaire) Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues. Workshops with experts Analysis of main results and feedback from decision makers.
Main outcomes Website Balance Scorecard Tool Search applications and download of raw data Annual Reports Report on the implementation of accessibility articles in Telecom Directives Report of interpretation and implementation of WCAG 2. 0 in MS
Global e. Accessibility status by country
Global e. Accessibility policy by country
Technology status vs Policy implementation Correspondence between e. Accessibility level and the degree of e. Accessibility policy implementation in the countries analyzed
Example on WCAG 2. 0 implementation Correlation among web accessibility enforcement level, deadline of WCAG 2. 0 for public websites and accessibility level of public websites.
Sweden: Technology indicators www. eaccessibilitymonitoring. eu/BSC/Informes. Al. Vuelo/Paginas/ %09%09%09%09%09%09%09? Guid=bfdcf 1 ff-d 09 c-46 cd-bf 08 14 b 136 c 6 ddd 9&Accion=Drill. Down&Unm=[Tec hnology%20 Indicators%202]. [Technology%20 In dicators]. [All%20 Indicators]. $[All] Telephony Internet Computing Television Home environment Urban environment Educational environment Assistive technologies Public procurement 30, 43 23, 44 12, 38 20, 37 25, 00 0, 00 34, 17 39, 58 85, 57 33, 33
Visit us http: //www. eaccessibility-monitoring. eu
Economic Assessment for Improving e. Accessibility Services and Products http: //www. eaccessibility-impacts. eu/
Study approach • Desk research • Questionnaires to relevant organisations • 24 Case Studies • Business Case Tool for ex ante evaluation in support of the decision to invest in Web accessibility • Estimations and Extrapolations and national and EU level • Recommendations
Preliminary results • COSTS • Extra costs for redesign • Extra costs for design from scratch • Extra costs of technical maintenance • BENEFITS • Social responsibility and image (Intangible, self assessment) • Compliance with legislation (Intangible, self-assessment) • External audience reach and sales (quantifiable / monetisable) • Productivity (internal IT application) ( monetisable); • Efficiency gains from servicing/interacting online with customers/suppliers (monetisable) • More efficient recruitment process; • Technical improvements (reduced site development and maintenance time; reduced server load)
Other EU initiatives • ATIS 4 all: EU Thematic Network on Assistive Technologies and Inclusive Solutions • APSIS 4 all: EU Pilot on Accessible and Personalised Public Digital Terminals • CLOUD 4 all: 7 FP project on Cloud platforms for accessible Ict products. • DREAM Marie Curie – under recruitment!
ATIS 4 all website http: //www. atis 4 all. eu/
APSIS 4 all pilot
Thanks for your attention Jose Angel Martínez Usero jamartinez@technosite. es
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