Fundamentals of Human Resource Management Eighth Edition De
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Fundamentals of Human Resource Management Eighth Edition De. Cenzo and Robbins Chapter 1 Strategic Implications of a Dynamic HRM Environment www. Assignment. Point. com
Introduction �The World of Work - continues to change, but at an even more rapid pace. �HR must understand the implications of: �globalization �technology changes �workforce diversity �changing skill requirements �continuous improvement initiatives �the contingent work force �decentralized work sites �and employee involvement www. Assignment. Point. com
Understanding Cultural Environments �Today’s business world is truly a global village. This term refers to the fact that businesses currently operate around the world. www. Assignment. Point. com
Understanding Cultural Environments �HRM must ensure that � employees can operate in the appropriate language � communications are understood by a multilingual work force �Ensure that workers can operate in cultures that differ on variables such as � status differentiation � societal uncertainty � assertiveness � individualism �HRM also must help multicultural groups work together. www. Assignment. Point. com
Understanding Cultural Environments �GLOBE Dimensions: �Assertiveness �Future Orientation �Gender Differentiation �Uncertainty Avoidance �Power Distance �Individualism/collectivism �In-group collectivism �Performance orientation �Humane orientation www. Assignment. Point. com
Understanding Cultural Environments �Cultural Implications for HRM �Not all HRM theories and practices are universally applicable. �HRM must understand varying cultural values. www. Assignment. Point. com
The Changing World of Technology �Has altered the way people work. �Has changed the way information is created, stored, used, and shared. �The move from agriculture to industrialization created a new group of workers – the blue-collar industrial worker. �Since WWII, the trend has been a reduction in manufacturing work and an increase in service jobs. www. Assignment. Point. com
The Changing World of Technology �Knowledge Worker - individuals whose jobs are designed around the acquisition and application of information. �Why the emphasis on technology: �makes organizations more productive �helps them create and maintain a competitive advantage �provides better, more useful information www. Assignment. Point. com
The Changing World of Technology �How Technology Affects HRM Practices �Recruiting �Employee Selection �Training and Development �Ethics and Employee Rights �Motivating Knowledge Workers �Paying Employees Market Value �Communication �Decentralized Work Sites �Skill Levels �Legal Concerns www. Assignment. Point. com
Workforce Diversity �The challenge is to make organizations more accommodating to diverse groups of people. www. Assignment. Point. com
Workforce Diversity �The Workforce Today �minorities and women have become the fastest growing segments �the numbers of immigrant workers and older workers are increasing www. Assignment. Point. com
Workforce Diversity �How Diversity Affects HRM �Need to attract and maintain a diversified work force that is reflective of the diversity in the general population. �Need to foster increased sensitivity to group differences. �Must deal with the different � Values � Needs � Interests � Expectations of employees www. Assignment. Point. com
Workforce Diversity �What Is a Work/Life Balance? �A balance between personal life and work �Causes of the blur between work and life � The creation of global organizations means the world never sleeps. � Communication technologies allow employees to work at home. � Organizations are asking employees to put in longer hours. � Fewer families have a single breadwinner. www. Assignment. Point. com
Labor Supply �Do We Have a Shortage of Skilled Labor? �The combination of the small Gen-X population, the already high participation rate of women in the workforce, and early retirements will lead to a significantly smaller future labor pool from which employers can hire. www. Assignment. Point. com
Labor Supply �Why Do Organizations Lay Off During Shortages? �Downsizing is part of a larger goal of balancing staff to meet changing needs. �Organizations want more flexibility to better respond to change. �This is often referred to as rightsizing, linking employee needs to organizational strategy. www. Assignment. Point. com
Labor Supply �How Do Organizations Balance Labor Supply? �Organizations are increasingly using contingent workers to respond to fluctuating needs for employees. �Contingent workers include � Part-time workers � Temporary workers � Contract workers www. Assignment. Point. com
Labor Supply www. Assignment. Point. com
Labor Supply �Issues Contingent Workers Create for HRM �How to attract quality temporaries �How to motivate employees who are receiving less pay and benefits �How to have them available when needed �How to quickly adapt them to the organization �How to deal with potential conflicts between core and contingent workers www. Assignment. Point. com
Continuous Improvement Programs �Continuous improvement - making constant efforts to provide better products and service to customers �External �Internal �Quality management concepts have existed for over 50 years and include the pioneering work of W. Edwards Deming. www. Assignment. Point. com
Continuous Improvement Programs �Key components of continuous improvement are: �Focus on the customer �Concern for continuous improvement �Improvement in the quality of everything �Accurate measurement �Empowerment of employees www. Assignment. Point. com
Continuous Improvement Programs �Work Process Engineering involves radical, quantum changes to entire work processes. �How HRM Assists in Work Process Engineering �Helps employees deal with the emotional aspects of conflict and change �Provides skills training �Adapts HR systems, such as compensation, benefits, and performance standards. www. Assignment. Point. com
Employee Involvement �Delegation – having the authority to make decisions in one’s job �Work teams – workers of various specializations who work together in an organization �HRM must provide training to help empower employees in their new roles. �Involvement programs can achieve: �greater productivity �increased employee loyalty and commitment www. Assignment. Point. com
A Look at Ethics �Three views of ethics: �Utilitarian View – decisions are made on the basis of their outcomes or consequences �Rights View – decisions are made with concern for respecting and protecting individual liberties and privileges �Theory of Justice View – decisions are make by enforcing rules fairly and impartially �Code of ethics - a formal document that states an organization’s primary values and the ethical rules it expects organizational members to follow. www. Assignment. Point. com