Function Scope Transportation Distribution Consulting n Transportation strategy
第三方物流供应商正在重新定义他们的业务组合以满足货主的要求/ 或某些行业特定的要求 服务的范围和特征 传统的方式 新的方式 Function Scope Transportation Distribution Consulting n Transportation strategy n Transport network design n Configuration of Planning/ Management n Core carrier programs n Carrier negotiations/ n n contracting n Shipment process management Import/Export Customer Management n Global deployment distribution networks n Facility design n Project management for facilities start-up n MHE, WMS selection Facilities management Materials management Vendor management Labor management Inventory Management Supply Management n Strategic sourcing strategies n Coordination of global freight movements n Inventory planning/ forecasting n Asset protection n Credit management n Web processing management n Supplier selection n Contract negotiation n n Shared services n Shipment planning n Merge-in-transit Operations/ Execution n Carrier selection, scheduling, load tendering, routing n Global freight movements (all modes) n Freight payment n n n Core warehouse processes n Consolidations centers/cross-docking n Value added activities (e. g. assembly, kitting) n Reverse logistics n Track and trace n Import/export movement n Customs clearance status and data interfaces n Forwarding services n Field inventory management (e. g. , spare parts) n Inventory control n Inventory track and trace 根据核心竞争力来制定服务 建立起一定的能力来为现有的客户服务 提供相应的服务内容来为客户服务 提供所有服务内容 Call center operations Order management Post-sales service Billing operations n Transactional purchasing n 机敏的物流服务商正在通过合并联盟的 方式为市场提供服务 Ÿ 成功的物流提供商与承运商的关系 已经超出了某个单纯的服务领域 Ÿ 机物提供正在由为客户提供某种特 定的物流服务转向提供全方位的物 流解决方案 Ÿ 许多物流活动正在重新进行调整来 适应新的需求 Ÿ 这些与核心生产力无关的业务逐渐 外包 n 物流提供商正在通过联盟或购并的方式 来联系哪些与自己互补 的提供商已争取 更多的客户
从全球的角度,没有一家第三方物流公司能够在多个地区成为多种行业 的物流提供商 以上客户的物流供应商 谁是世界的领先者? 消费品 地区 汽车 电讯 U. S. n n n n Asia n UFreight Europe S. America Ryder Schneider CTI Penske 公用事业 Cellstar n Brightpoint GTE Supply North Supply Ryder 耐用品 零售 食品 办公室 n Ryder n Exel n Menlo n Exel n Caliber n Menlo n MSAS n UFreight n ACS n MSAS n UFreight n MSAS n ACS n Frans Maas n Exel n T&B n Danzas n Frans Maas n Exel n Ryder n Cotia n DDF Notes: Companies listed are the industry leaders in their respective region. Industry placement is based on a combination of functional capabilities and input from industry experts on performance and market perceptions. 电子/高科技 n Menlo
与此同时,消费者更加关心供应链的过程 供应链的哪些方面被外包? 功能 范围 咨询 计划/管理 运输 n Transportation n n Core carrier n 进/出口 库存管理 n Configuration of strategy n Transport network design n 运行/执行 分销 programs Carrier negotiations/ contracting Shipment process management Shipment planning Merge-in-transit Carrier selection, scheduling, load tendering, routing Global freight movements (all modes) Freight payment n n Global deployment distribution networks Facility design Project management for facilities start -up MHE, WMS selection Facilities n Coordination of management global freight movements Materials management Vendor management Labor management n Core warehouse n n n Import/export processes movement Consolidations n Customs clearance centers/cross-docking status and data interfaces Value added activities (e. g. n Forwarding services assembly, kitting) Reverse logistics Track and trace Level of Customer Need: 客户管理 High 供应链管理 n Strategic sourcing strategies n Inventory planning/ forecasting n Asset protection n Credit management n Web processing management n Field inventory n Call center management (e. g. , spare parts) n Inventory control n Inventory track and trace operations n Order management n Post-sales service n Billing Medium Low n Supplier selection n Contract negotiation n Shared services operations n Transactional purchasing
全球的第三方物流市场(外包的部分)在不断地增长 竞争压力迫使公司寻找新的方法来保持优势 ($B) 全球和美国的外包费用, 1995 -2002 160 142 140 130 120 110 100 80 89 73 80 60 40 20 0 1995 1996 1997 1998 全球 Source: International Data Corporation 1999 美国 2000 2001 2002
客户和3 PL服务商双方在外包服务合同方面都比较敏感,因此,一种合 适的合作关系变的更加关键 价值创造 传统的方式 新的方式 产量 增加收益 3 PL 服务提供商 客户 价格 增加运行 利润 运行成本 减少成本 客户 费用 增加股东 价值 减少投资的 成本 减少资本 成本 流动资产 固定资产 较低的资本 投入 n 客户成本节省驱 3 PL增加 n 缺乏对价值创造的积极性而导致人们不愿通过成本的 降低来提高价值 n 短视的特征 Volume Grow Revenue Increase Shareholder Value Volume Yield Increase Grow Revenue Operating Yield Operating Profit Increase Costs Operating Reduce Costs Operating Profit Overhead Costs Reduce Costs Overhead Current Costs Reduce Assets Invested Current Fixed Capital Reduce Assets Invested Capital Fixed Capital Charge Reduce Lower Cost Assets Capital of Capital Charge Lower Cost of Capital n 企业的成长, 获利和形象都与每一个 企业相连 n 3 PL 更注重利性-即投资计划和业务 对子 n 企业与外包商的合作关系是价值创 造的捷径
美国前二十名物流服务商在服务的行业来看是非常分散的 3 PL 提供商的行业经验 Provider Automotive Chemicals EHT CPG Food X X Ryder Integrated Logistics X Schneider Dedicated X Penske Logistics X X Fritz X X X Tibbett & Britten Industrial Retail X X X X AEI X X Exel X CTI X X Expeditors X X X Caliber X X X GATX X J. B. Hunt X Axis X Circle X X Cat Logistics X X X X Burnham X X X X UPS WW X X X C. H. Robinson Source: Armstrong, 1997 X X Dry Storage Corp Menlo X X Healthcare X X X X
这个行业仍然是以Ryder, Menlo为主 在美国的主要第三方物流提供商? 消费品 汽车 主导 电信 Ryder Cellstar GTE Supply Brightpt North 公用事业 耐用品 Ryder 食品 零售商 Exel 电子/高科技 Exel Menlo 电子 办公室 Caliber Menlo Ryder Burnham Caliber Skyway UPS Schneider CTI Penske Caliber 增长性 Gemini Caliber Ryder Penske Schneider Logistics Services J. B. Hunt Schneider T&B TNT(CN) Ryder Penske Werner USF UPS 竞争性 Exel TNT(CN) Rollins Linc USF Howard Fed. Ex Burnham Schneider Burnham Menlo T&B Super. Valu MDI Caliber Penske Menlo Burnham Note: Industry placement is based on a combination of functional capabilities and input from industry experts on performance and market perceptions. Exel
Of Asian and European based firms are leading the way in establishing themselves as global, integrated service provider. 各种物流服务提供商的定位? 全球 UFreight MSAS ACS Fed. Ex Schenker Danzas Kuhne and Nagel UPS Exel 地域的范围 区域性 TNT Schneider Nippon CTI Menlo Emery Ryder T&B Caliber 国内的 Penske Mitsui Sumitomo Frans Maas Nedlloyd DDF 本地的 Cotia Columbia Hercules 功能性服务 整合的功能服务 服务的范围 集成的供应链服务
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