FSM Connector Introduction The IFS FSM connector supports

FSM Connector Introduction The IFS FSM connector supports the IFS Field Service Management version 5. 6 and 5. 7.

FSM Connector Introduction The connector will be able to record, replay and assist in multiple languages.

FSM Connector Limitations The connector does not currently support the following special screens: - UI Designer - Workflow Designer - Product Structure - Mobile Dashboard - Metadata Explorer - Lobby Designer - Special MWFM screens

FSM Connector Sample recording Click on the menu item Service.

FSM Connector Sample recording Navigate to the menu Service, Contacts.

FSM Connector Sample recording Click on the list item 102 where Contact ID = 102, First Name = John, Last Name = Jacobs.

FSM Connector Sample recording Click on the text field Last Name.

FSM Connector Sample recording Click on the text field First Name.

FSM Connector Sample recording Click on the text field Mr/Mrs.

FSM Connector Sample recording Click on the text field Work Phone.

FSM Connector Sample recording Click on the text field Mobile Phone.

FSM Connector Sample recording Click on the tab Details.

FSM Connector Sample recording Click on the tab Notes (1).

FSM Connector Sample recording Click on the textbox in the column Text. Editor.

FSM Connector Sample recording Click on the tab Places (2).

FSM Connector Sample recording Click on the textbox in the column Place ID.

FSM Connector Sample recording Click on the tab Service History (1).

FSM Connector Sample recording Click on the close button on the tab Contact.