From Strengths Leadership to the Bottom Line Presented
From Strengths Leadership to the Bottom Line Presented by Clare Novak www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Session Objectives • Make a direct case for strengths based leadership based on bottom line returns • Directly connect values to engagement, engagement to productivity and productivity to the bottom line through strengths based leadership • Overview the process for integrating strengths conversations into processes such as performance management and employee development www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State As of February 2017, what percentage of US workers identify themselves as “engaged? ” Choose the closest percentage. A. B. C. D. 27% 30% 33% 36% Extra credit: What is the global percentage of “engaged” workers? www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State As of February, 2017, what percentage of US workers identify themselves as “engaged? ” Choose the closest percentage. A. B. C. D. 27% 30% 33% 36% Extra credit: What is the global percentage of “engaged” workers? 15% www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State Rank the following US employees from least to most engaged: • High school • Some college • Bachelor’s degree • Post graduate degree www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State Rank the following US employees from least (4) to most (1) engaged: 1. High school 2. Some college 3. Bachelor’s degree 4. Post graduate degree www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State The most engaged state is: A. B. C. D. Louisiana Montana Oregon Vermont www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State The most engaged state is: www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State Where among the 50 states does Pennsylvania rank in the number of “actively DISengaged” workers? www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State Where among the 50 states does Pennsylvania rank in the number of “actively DISengaged” workers? In a three way tie with: • New Jersey • Delaware • Ohio www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
The Future State www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
ROI of Strengths Approach Gallup Researchers have found significant benefit to companies using a strengths based approach. Employee engagement translates to the bottom Line. www. business-leadership-qualities. com 484 -467 -5805 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Clare Novak
PEOPLE WHO FOCUS ON USING THEIR STRENGTHS … are three TIMES as likely to report having an excellent quality of life are six TIMES as likely to be engaged in their jobs www. business-leadership-qualities. com 484 -467 -5805 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Clare Novak 13
PEOPLE WHO FOCUS ON USING THEIR STRENGTHS MAXIMIZE THEIR POTENTIAL People who learn to use their strengths every day have 8% greater productivity 15% less likely to quit. Teams who receive strengths feedback have 8. 9% greater profitability. www. business-leadership-qualities. com 484 -467 -5805 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Clare Novak 14
TEAMS THAT FOCUS ON STRENGTHS: • Have 12. 5% greater productivity • Have team members that are six times more likely to be engaged in their jobs When Managers influence and inspire engagement through strengths: • Workgroups experience 22% higher profitability and 21% higher productivity • Teams with high levels of engagement experience 65% lower turnover and 10% higher customer engagement www. business-leadership-qualities. com 484 -467 -5805 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Clare Novak
The Path Forward • Improve Manager selection processes • Shift performance conversations away from fixing weaknesses toward focusing on strengths* * BY-SA CC BY-NC-ND www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State of Managers What percentage of US Managers rate themselves as “engaged? ” A. B. C. D. 25% 30% 35% 40% www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current State of Managers What percentage of US Managers rate themselves as “engaged? ” A. 25% B. 30% C. 35% D. 40% www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Manager Selection • 1 in 10 Managers possess the key talents • 2 in 10 possess some key talents and benefit from development www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Manager Selection • When Gallup asked U. S. managers why they believed they were hired for their current role, they commonly cited their success in a previous non-managerial role or their tenure in their company or field. www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Manager Selection Doing the same thing over and over again and expecting different results is: INSANITY www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Huddle Activity • Identify 3 specific ways organizations can improve their management selection processes. NOTE: If you believe your organization does a great job with selection, please share best practices www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
ROI of Talented Managers account for at least ____ of the variance in employee engagement scores across business units within organizations. A. 40% B. 50% C. 60% D. 70% www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
ROI of Talented Managers account for at least ____ of the variance in employee engagement scores across business units within organizations. A. 40% B. 50% C. 60% D. 70% www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
ROI of Managerial Excellence • Gallup has identified the top 5 characteristics found to be predictors of management excellence. Those top 5 include: Motivator, Assertiveness, Accountability, Relationships, and Decision-making talents • Managers who demonstrate a high level of talent for managing others combined with those who show at least a basic talent contribute about 48% higher profit to their companies than average managers do. – Gallup State of the American Managers: Analytics and Advice for Leaders www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Current Managers Willingness Low Skill HI Skill Low Willingness HI Motivate or Transfer Rock Stars Why Are They Here? Develop www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Change the Conversation www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Integrating Strengths: How This is a change management initiative: • Use a structured change management approach including: – Executive leadership and change champions – Implement first with a champion before the full roll out – Document and share successes – Measure and share internal ROI www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Diffusion of Innovation • 2. 5% Innovators 13. 5% Early Majority 34% Late Majority 34% www. business-leadership-qualities. com 484 -467 -5805 16% Clare Novak
Integrating Strengths 1. Management selection process broadened to include managerial strength 2. Managers and employees know their strengths 3. The majority of performance conversation focus on leveraging strengths 4. Employees practice self-regulation 5. When necessary, address managing weaknesses www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
The Future State www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
Resources • Gallup State of the American Managers: Analytics and Advice for Leaders 2015 • Now Discover Your Strengths Buckingham and Clifton • Strengths. Finder 2. 0, Tom Rath • Strengths Based Leadership, Rath and Conchie • Pursuit-of-happines. org Seligman • Ppc. sas. upenn. edu Penn Positive Psychology Center • https: //www. youtube. com/user/Gallup. Strengths www. business-leadership-qualities. com 484 -467 -5805 Clare Novak
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