Framework for the Creation of Digital Knowledge Resources

Framework for the Creation of Digital Knowledge Resources to meet the Challenges for Digital Future: A Librarian’s Perspective Dr. Harish Chandra Librarian Indian Institute of Technology Madras URL: http: //www. harishchandra. com

Importance of Knowledge Ø Meaningful – knowledge should make sense to the users. Ø Accurate – knowledge should be related to the tasks and problems facing the users and to the processes and routines through which work gets done. Ø Valid – knowledge should be action-oriented and proven applicable. Ø Innovative – the use of knowledge should lead to something new (i. e. ideas, products, deeper knowledge, etc)

Why Digital Knowledge Resources Ø Emerging Virtual University Environment Ø Online Teaching and Learning Process Ø Need for Developing new Knowledge Ø Current and Diversified Customers Expectations

Why Digital Knowledge Resources Ø Strategy for Organizational Development Ø Development of Knowledge Management Strategy Ø Challenges of Global Competitive Environment Ø Impact of ICT Ø Knowledge Based Economy

Selected Digital Resources FAQs, Databases, Blogs, Knowledge Portal, Training Guides, Discussion Forms, Tutorials, Search Engines, E-News letters, Find an Expert, Virtual Conferences, Web OPACs, Repositories, E-Books, E-Journals, Technical Reports, VRD, Lecture Notes, E-Theses, Web Caste, Web Links

Knowledge Value Chain Source : Catherine L Wang, Pervaiz K Ahmed. “The Knowledge Value Chain : A Pragmatic Knowledge Implementation Network, Handbook of Business Strategy 6(1), 2005 pp. 321 -326.

Major Goals Ø Bridging Knowledge Gaps Ø Knowledge Mapping Ø Enhancing Knowledge Capability Ø Create, Connect, Exchange new Knowledge within the Community

Major Goals Ø Contribute adequately to the Decision. Making Process Ø Ensure Sustainable Performance Ø Facilitate Competitive Advantage Ø Facilitate Deeper Understanding about the Situation Ø Encourage Creativity and Innovativeness

Effects Ø Process Ø Creativity Ø Efficiency Ø Decision Making Ø Performance Measurement Ø Management Review

Effects Ø Customer Satisfaction Ø Continual Improvement Ø User-Staff Interface Ø Utilization of Resources Ø Effective HRD Strategy Ø Communication Pattern

Vision for Knowledge Portal for ISO-9001: 2000 Ø Strengthen economic development through providing integrated information access, exchange and collaboration Ø Providing active links among R & D, industries, educational institutions, NGOs and government to facilitate knowledge transfer and its utilization Ø Help to benchmark performance against established standards Ø Contribute to national innovation process

Digital Knowledge Resources Creation Ø Need Assessment Ø Deep Understanding the Conceptual Framework of Knowledge Creation Ø Identification of Changing uses of Knowledge Resources Ø Navigation Techniques

Digital Knowledge Resources Creation Ø Meta Data Tagging and Standard Ø Clarity about Open Standard, Open Source and Social Networking Ø Creating Knowledge through Repositories Ø Measuring the Financial value of Knowledge

Digital Knowledge Resources Creation Ø Facilitating the Transfer of Knowledge Ø Creating a Knowledge-sharing Environment. Ø Development of User- Interface Ø Identification of Knowledge Content Ø Interactive Web Reports Ø On-line Surveys Ø Web-based Forms

Digital Knowledge Resources Creation Ø Market Survey, Analysis and Research Ø Development of Integrated Workflow Environment Ø Document Management System Ø Security and Personalization System Ø Open and Transparent Content Ø Cost Benefit Analysis

Digital Knowledge Resources Creation Ø Operational Efficiency Ø Optimum Utilization of Resources Ø Tools and Modes for Creating and Sharing Knowledge Resources Ø Development of Web Linkages Ø Compatible ICT Infrastructure: Ø Identification of Evaluation Parameters

Digital Knowledge Resources Creation Ø Delivery Mechanism Ø Monitoring and Tracking of Usage Ø Deployment of Subject and Technical Experts Ø Search Facilities and Capabilities Ø Updates Frequencies and GUI Ø Storage and Backup Devices

Issues for Consideration Ø Identification of Core Areas Ø Visionary Leadership Ø Technical Acumen Ø Skills Development Ø Front Runner for the Championship of Change Ø Development of Partnership with Equal Partners Ø Developing Knowledge Thesaurus