FORS Fleet Operator Recognition Scheme Glen Davies FORS

FORS - Fleet Operator Recognition Scheme Glen Davies – FORS Technical Advisor National Road Safety Conference 15 November 2017

What is FORS?

What is FORS? • FORS is the UK’s leading fleet accreditation scheme • Focuses on road safety, operational efficiency and environmental protection • Helps improve performance and demonstrate best practice • Transforms businesses into industry leaders Road safety Operational efficiency Environmental protection

What is FORS? • Helps operators of any size and type of vehicle to apply and demonstrate best practice • Covers management responsibilities, vehicles, drivers and the operation • Tiered levels ensure an accessible entry level and promotes progression • Enables clients and customers to instantly recognise a quality fleet operation Management Vehicles Driver Operations

What is FORS? • A unique industry-led scheme launched in 2008 • A single fleet standard in force across the UK (and Europe) • Over 4700 fleet operators are accredited • This represents over 200, 000 vehicles • Over 400 operators are working towards accreditation Unique industry-led Single standard Widespread adoption

The FORS Standard MANAGEMENT Covers policies and procedures, your organisational structure, responsibilities and how you communicate and stay up to date with industry information VEHICLES Covers inspections and maintenance, defects, documentation such as insurance, vehicle excise duty, load safety and the safety of your staff and vulnerable road users DRIVERS Covers licensing and qualifications, driving standards, professional development and the fitness, health and safety of drivers. Drivers hours and working time are also covered OPERATIONS Covers routing and scheduling, specialist goods, abnormal loads, collisions and incidents, engine idling and other operational performance measures

The tiered approach Gold (highest level) operator committed to continued improvement and industry leadership Silver (intermediate level) operator committed to safety, efficiency and environmental protection Bronze (entry level) A legally compliant operator following good practice

Bronze audit success rate Initial audit Follow-up Fail rate 23% Pass rate 77% Pass rate 96%

Top five audit failures • AD 7 – Driver fitness and health o Eyesight checks • D 4 – Professional development o Structured development plan • D 2 – Driving standards o Driver handbook, Highway Code • M 10 Information management o Records management • O 4 Idling Policy o Not in place / not communicated

FORS accredited operators 3, 651 841 Total operators 4, 711 219

Improving skills

FORS Professional • A comprehensive package of essential training • Cutting-edge content that helps to meet the FORS Standard • Improves knowledge and professional standards • Covers road risk, efficiency and environmental impact • Courses are default ‘must haves’ for drivers and managers

FORS Practitioner Developing road transport policy Managing work related road risk Managing driver fitness and health Managing driver development Collision procedures and analysis Safe and efficient fleet management Reducing fuel use and emissions Transport fines and charges Managing fleet performance

A competence framework for drivers Safe Urban Driving Specific focus on vulnerable road user safety Staying Legal Covers the basics to achieve HGV compliance Lo. CITY Driving Fuel efficiency and environmental awareness Truck. Smart Load safety and vehicle roadworthiness Van. Smart Essentials for the light goods vehicle driver

FORS e. Learning Smart Driving Smart Deliveries Lo. CITY Driving Van Smart Cycle Safety

FORS works

FORS works: improving compliance • Less likely to be involved in licence/insurance offences 76% • Less likely to be involved in Most Serious Infringements (MSI) offences 64% • Less likely to be involved in drivers’ hours offence 50%

FORS works: reducing costs • Reduction in collision costs • Reduction in fuel costs 38% 21% • Reduction in Penalty Charge Notices 50%

FORS works: international recognition “FORS has been a key factor in changing the safety culture in road transport, with the opportunities it provides to the industry for additional training, sharing of information, and collaborative working towards on-road safety standards. ”

Local authorities: harsh lessons Glasgow 2014 o Council owned refuse truck o 6 killed, 15 injured o Driver lied about medical history Bath 2015 o Tipper delivering to Council park and ride development o 4 dead o ‘Complete disregard for vehicle safety and maintenance’

Increasing national presence North East of England • Arranged and promoted 20 FORS Practitioner workshops • Provided a specific FORS Going for Bronze workshop • Engaged a local road safety charity to further promote FORS Northern Ireland • A new FORS Manager role created to grow the scheme • Deighan Transport – First Gold

Why FORS?

Four collisions – 20 deaths 8 4 4 4

“So many deaths, in one year, in one industry sector, involving one piece of machinery”

Summary Operational confidence Distinction FORS Operational efficiency Join online today Advice, guidance and training www. fors-online. org. uk Offers, discounts and benefits “FORS provides the perfect platform to monitor, manage and improve your operation’s efficiency”

FORS - Fleet Operator Recognition Scheme Thank you Glen Davies – FORS Technical Advisor glen. davies@ciltuk. org. uk