Forrester and Novell Identity Manager 4 Webcast II

Forrester and Novell Identity Manager 4 Webcast II ® James Taylor Director, Product Management jtaylor@novell. com Novell Inc.

Agenda Customer Identity Management Challenges Building an Identity Management Solution Novell® Identity Manager 4

Achieving Business Objectives Identity Management balances business agility and security Greater Business Agility • More Secure Move at the speed of business requirements • Confidence in meeting compliance and security objectives Controls and Processes Visibility to Business Risk Helps Put in Place the Right Controls and Processes 3 © Novell, Inc. All rights reserved.

The Identity-Infused Enterprise User Provisioning Secure Access Compliance Assurance Identity Management Security Monitoring and Remediation 4 Log Management © Novell, Inc. All rights reserved. Compliance Integration

Identity-Infused Compliance Help Customers Drive to Integrated Compliance and Achieve the Right Balance of

Identity-Infused Security Help Customers Drive to Integrated Security and Achieve the Right Balance of Controls and Processes “Compliance is the Driver” Security Monitoring and Remediation User Activity Monitoring Log Management • Real-time Monitoring • Historical Analysis • Automated Remediation • Audit / Compliance Reporting • Collection, Storage, Analysis • Advanced Analytics 6 © Novell, Inc. All rights reserved. • Manage User Access Risk • Monitor Identity Fraud • Enterprise View

Novell® Identity Manager 4

Novell Identity Manager 4 ® Novell Identity Manager 4 is the only solution that securely manages identity and access across physical, virtual and cloud environments while reducing cost and ensuring compliance. Intelligent 8 © Novell, Inc. All rights reserved. Cloud-Ready Secure

Novell® Identity Manager 4 Key Attributes • Flexible provisioning—roles, rules, workflows • Business user centric • Integrated policy management • Integrated compliance reporting • Simplified deployment • Extensive connectivity All provisioning actions happen in real time! 9 © Novell, Inc. All rights reserved.

Flexible Provisioning • Automated provisioning – • Role-based provisioning – • Automatic assignment of resources based on users' current business roles Workflow provisioning – • Automatic resource provisioning for new employees on their first day Robust request and approval workflow system for exception handling Identity data real-time synchronization – User information real-time updates across the network for consistent information Role-Rule-Workflow combination meets 100% of enterprise advanced provisioning needs 10 © Novell, Inc. All rights reserved.

Business-User Centric • User-friendly work dashboard – • Over 100 standards-based remote APIs – • One-stop shop for all things provisioning (roles, rules, workflows, self service, password management, etc. ) User and administrator accessible interfaces such as password management, self- service and administrative commands Easy-to-use extensible interfaces – Based on open standards such as REST, SOAP – Flexibility to build customized user interfaces to consume identity manager services the way you want Enhanced self service with over 100 standardsbased remote APIs to simplify access and use 11 © Novell, Inc. All rights reserved.

Integrated Policy Management • • • Modular policy architecture – Well organized policy content in modular packets – Novell and partner (consultants, integrators, ISV) customized policy content Configuration management – Simplified policy configuration management – Automatic update service Intelligent assistance for policy customization – Alerts on unintended effects of a policy change where a policy is used across multiple systems Modular policy framework ensures quality, simplifies change management and shortens time to value 12 © Novell, Inc. All rights reserved.

Integrated Reporting • • • Insightful reports – Extensive out-of-the-box reports – Ready customization of reports through open template standards Robust automation – Visual report scheduling—one time or recurring – Automated report distribution Powerful compliance support – Current and forensic review of identity and user provisioning related data Out-of-the-box reports with flexibility to create customized ones simplify enterprise compliance 13 © Novell, Inc. All rights reserved.

Simplified Deployment • • Designer – Fully graphical configuration environment—no coding required – Provisioning scenario modeling, deployment and policy automatic documentation – “What if” scenarios comparison with version control, save/archive and reuse efforts Analyzer – Identity data analysis, cleansing and preparation – Helps ensure data consistency Unique tools to simplify design, deployment and management of identity management infrastructure 14 © Novell, Inc. All rights reserved.

Extensive and Expanding Connectivity • Enhanced connectivity throughout the enterprise: – Out-of-the-box connectors for most of the commonly used systems – Microsoft Share. Point Connector—Fine-grained integration with Sharepoint – Salesforce. com, Google Apps Connector—Seamless Saa. S integration – Oracle and SAP Connector modules—Purpose built connector modules – Mainframe, midrange, Linux& Unix connectors – SOAP/SPML , JDBC, LDAP connectors Connectivity across enterprise and cloud - Google apps, Salesforce. com, Microsoft, SAP, Oracle and others 15 © Novell, Inc. All rights reserved.

Identity Manager 4 Architecture Logical Review Your Portal/ Webtop Web Services/ Custom Mobile Business Managers CISO Compliance/ Auditor Employees Customers/ Partners/ Contractors Developers and Consultants Key Functional Capabilities White Pages/ Self-Service/ Pwd Mgmt Business Resource Request Approval Workflow Role-based User Mgmt/ Deleg Admin Advanced Reporting and Metrics Role and Policy Mapping Compliance Content Real-time Data Integrity Deployment and Mgmt Tools Major Components RBAC Model Identity Vault Open APIs Work-flow RBAC Identity System Model Information Warehouse Connectors Directories Applications 16 © Novell, Inc. All rights reserved. Help Desk OS and File Systems Databases Telephone and Building Access Credentialing Cloud and Saa. S

Identity Manager 4 Unique Capabilities Your Portal/ Webtop Web Services/ Custom Mobile Business Managers CISO Compliance/ Auditor Business Resource Request Approval Workflow Customers/ Partners/ Contractors Developers and Consultants Industry Unique Capability Key Functional Capabilities White Pages/ Self-Service/ Pwd Mgmt Employees Role-based User Mgmt/ Deleg Admin Advanced Reporting and Metrics Role and Policy Mapping Compliance Content Real-time Data Integrity Deployment and Mgmt Tools Major Components RBAC Model Identity Vault Open APIs Work-flow RBAC Identity System Model Information Warehouse Connectors Directories Applications 17 © Novell, Inc. All rights reserved. Help Desk OS and File Systems Databases Telephone and Building Access Credentialing Cloud and Saa. S

And the Result Is. . .

New York City Transit The largest agency of the Metropolitan Transportation Authority Challenge: High administration time of providing secure access to applications and buildings for 49, 000 employees across 500 locations Novell Identity Manager Business Benefits: Helped New York City Transit move from a manual to a more computerized environment by elimination of manual provisioning processes Results: Centralized and automated identity management for 85, 000 employees, contractors and retirees. – 19 IT staff reduced time spent on user provisioning by 60% and can provision new users 90% faster © Novell, Inc. All rights reserved.

Western & Southern Financial Group A fortune 500 company with over $42 B assets Challenge: Increase security to maintain superior reputation and support rapid growth rate without increasing headcount for additional reporting and support Novell Identity Manager Business Benefits: Provided a robust identity foundation to provision access to systems and resources based on the user's role in the organization. Results: Reduced the time spent on user provisioning by 80 % and reduced password-related helpdesk calls by 45 % – 20 New users get network access their first day on the job. © Novell, Inc. All rights reserved.

Conclusion

The Identity-Infused Enterprise Is the Key User Provisioning Secure Access Compliance Assurance Identity Management Security Monitoring and Remediation 22 Log Management © Novell, Inc. All rights reserved. Compliance Integration

Next Steps • Learn more about Novell® Identity Management at: http: //www. novell. com/identity • Attend the next Forrester/Novell webcast Useful Resources: Check ROI study on Novell Identity Manager : www. novell. com/docrep/2010/03/IDC_ROI_Final. pdf Novell® Identity Manager Flyer: www. novell. com/idm 4 flyer 23 © Novell, Inc. All rights reserved.

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Appendix

Novell Identity Manager 4 Family of Products ®

Novell Identity Manager 4 ® A Family of Products Novell Compliance Management Platform Continuous compliance and monitoring Novell Identity Manager 4 Advanced Edition Provisioning for the enterprise and cloud with advanced reporting Novell Identity Manager 4 Standard Edition Real-time identity and password management 28 © Novell, Inc. All rights reserved.