Form FRA PCL Human Factors Frequency Scale FRA

Form FRA PC/L Human Factors

Frequency Scale FRA PC/L Human Factors

Frequencies FRA PC/L Human Factors

Grading Scale FRA PC/L Human Factors

Grading FRA PC/L Human Factors

Repeat ↕ │ Debriefed │ Standard ↕ ↕ │ Excellent ↕ Unsatisfactory│ Marginal │ Satisfactory │ Excellent FRA PC/L Human Factors

Basic Performance of Flight Crew Technical n Manual Aeroplane Control (TM) n Knowledge of Systems (TS) n Use of Automation (TA) Procedural n Knowledge of Procedures (PK) n Adherence to Procedures (PA) Interpersonal n Communication (IC) n Leadership and Teamwork (IL) n Workload Management (IW) n Situation Awareness and Decision Making (ID) FRA PC/L Human Factors

Reasoning FRA PC/L Human Factors

Reasoning FRA PC/L Human Factors

Identified Necessary Actions n Define detailed observable rating criteria => Description of company standard n By observing frequencies of behaviour the progress and the absolute performance to be described n Instructors observe largely the same n Make transparent for the trainee FRA PC/L Human Factors

Evaluation absolute relative nactually observed (and recorded) frequencies ncompared to the „ready" pilot (Commander resp. First Officer) nin relation to the training phase nwith pre-defined levels of performance {frequencies} Performance and Progress FRA PC/L Human Factors 2/26/2021 10

Definition The Landing Pilot is initially the Handling Pilot and will handle the take-off and landing, except in role reversal when he is the Non. Handling Pilot for taxi until the Handling Non-Landing Pilot hands the handling to the Landing Pilot at 80 knots. The Non-Landing (Non-Handling, since the Landing Pilot is handling) Pilot reads the checklist to the Handling Landing Pilot until after the Before Descent Checklist completion, when the Handling Landing Pilot hands the handling to the Non. Handling Non-Landing Pilot who then becomes the Handling Non-Landing Pilot, eh langind nonsense nonhanging Polit non-checklist. . . (from Birdspeed Update to Flight Operations Manual, courtesy of ABS Magazine in Wichita) from Flight International, 12. Mar. 96 FRA PC/L Human Factors

Observation FRA PC/L Human Factors

Observation contd. FRA PC/L Human Factors

Reasoning (Unsatisfactory LS) X X X X FRA PC/L Human Factors X X 7. 2. 5. Twice only in 800 Ft, once not at all established 7. 3. 1. Went below LDG-MIN 7. 4. 1 One forced landing iso g/a X X X

Excerpt of possible observations X X at t u o 7 1 t s lea t o X a n i r X e rit X c 3 X 3 of X FRA PC/L Human Factors X X X Communication t me Leadership & Teamwork X Workload Management SA & Decision Making

Observation contd. FRA PC/L Human Factors

What Next? Principles of Behaviour Assessment in NOTECHS/JARTEL Development of Lufthansa‘s New Behaviour Marker System Crosslinking NOTECHS to LH Interpersonal Competences The Implementation Case: Lufthansa‘s Evaluation Method Usability Study Summary FRA PC/L Human Factors 2/26/2021 17