Flight Attendants Cabin Crew Procedure Cabin Crew Flight
Flight Attendants Cabin Crew Procedure
Cabin Crew �Flight attendant (steward, stewardess, air hostess) �Pilot �Co-pilot
Could You Be a Flight Attendant?
Requirements -Age -Physical Appearance -Fit/the picture of good health -Twenty twenty vision/fairly good eyesight
Skills&Education �Secondary School/College �Good grasp of geography �Good memory comes in handy �Being able to swim �Language fluency – English �First Aid provision
Outfit&Personality �Smart, but not dull colours, boring outfit �fashionable �Confident, polite, tolerant, calm, relaxing&relaxed, team player, patient, poised, graceful, elegant, strong people skills, able to respond to pressure, skillful
The Job of a Flight Attendant High Risk/High Reward ADVANTAGES DISADVANTAGES �Chance to see the world �Decent salary �Exciting perks �Sense of adventure �Away from home – different lifestyle �Rude people �Being in a bubble of a plane �Delays, jet lag, Strikes �On call �health issues
Passenger Safety Briefing �hand baggage must not obstruct the aisle/emergency exit �hand baggage must be put in the overhead locker/under the seat in front �seat pocket with instructions �emergency exit �escape slide (remove high heels, leave all behind) �table folded away, seat back upright, seat-belt fastened (take-off, landing)
Passenger Safety Briefing https: //www. youtube. com/watch? v=no. E 1 Yzvf. A 08 �Oxygen mask if air supply fails (children) �Life-jacket is stowed under your seat pull the tapes down, passing them around your waist and tying them securely in a double bow - pull the red toggle to inflate - whistle, mouthpiece - do not inflate the life jacket until you’re outside the aircraft
Arrival/Customs Check https: //www. youtube. com/watch? v=b. JUl. OYF-inw �You pay import duty/tax for restricted � and luxury goods �-Prohibited goods �Commercial goods – import/export/trade agreement
Prohibited, completely banned goods �Unlicensed drugs �Offensive weapons – flick knife, switch blade �Obscene material – pornographic videos, magazines �counterfeit and copied goods – not original, fake
Customs Regulations
Restricted goods (you need a licence) �Ammunition, explosives, firearms, stunguns, gas canisters �Pets and animals , live birds, �Endangered species – birds, plants, fur, ivory, leather (goods) �meat, poultry, pate, ham, sausages, eggs, milk, cream �trees, potatoes, fruit, bulb, seeds �radio transmitters
Permitted goods � 200 cigarettes � 2 l of still table wine � 60 ml of perfume � 250 ml of toilet water � 136 pounds worth of all other goods (souvenirs and gifts) �meat 1 kg if it is cooked and in airtight container �What if you travel as a family or group?
Thank You for Your Attention!
- Slides: 16