Fleet Mentor Open Forum Your Questions Your questions

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Fleet. Mentor Open Forum Your Questions

Fleet. Mentor Open Forum Your Questions

Your questions Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights

Your questions Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Recap: CSA Enforcement Program § Used to locate poor performing carriers in terms of

Recap: CSA Enforcement Program § Used to locate poor performing carriers in terms of safety and/or compliance § Works based on a process of: § Data collection § Safety measurement § Scores are available at ai. fmcsa. dot. gov § Safety Evaluation § Intervention Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

CSA December Update § System-wide § Clarified who is considered a passenger carrier and

CSA December Update § System-wide § Clarified who is considered a passenger carrier and HM carrier § Vehicle violations on driver-only inspections are no longer scored § Replaced “insufficient” and “inconclusive” § Fatigued Driving BASIC became HOS BASIC § Updates to severity tables Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

CSA December Update § Cargo Related BASIC § Eliminated Cargo Related BASIC § Vehicle

CSA December Update § Cargo Related BASIC § Eliminated Cargo Related BASIC § Vehicle Maintenance BASIC § Non-hazmat cargo securement violations moved to Vehicle Maintenance BASIC § Severity weights for these violations adjusted to “fit” Vehicle Maintenance BASIC New driver and supervisor CSA classroom training programs are now available. Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

CSA December Update § Hazardous Materials Compliance BASIC § Created the Hazardous Materials Compliance

CSA December Update § Hazardous Materials Compliance BASIC § Created the Hazardous Materials Compliance BASIC (HM BASIC) § HM BASIC tracks nearly 350 HM violations § HM BASIC is not visible to the public Webcast Archives: “CSA Under Construction” Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

HOS Update: Changing July 1, 2013 § No driving if 8 hours since last

HOS Update: Changing July 1, 2013 § No driving if 8 hours since last 30 minute break § Required for ALL property-carrying drivers § Break must be off duty or in the sleeper § Only exception is explosives haulers § Timing is critical to avoid having to take two breaks Topic Index: Hours of Service and “Proposed Rules” Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

HOS Update: Changing July 1, 2013 § 34 -hour restart restrictions… § Must include

HOS Update: Changing July 1, 2013 § 34 -hour restart restrictions… § Must include two 1 a. m. to 5 a. m. periods § Only one restart allowed in last 168 hours § Study of changes must be provided to Congress by September 2013 § Both changes presently topic of court challenge Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

EOBR Updates: FMCSA Proposal § EOBR “Universal Mandate” proposed in February 2011 § Any

EOBR Updates: FMCSA Proposal § EOBR “Universal Mandate” proposed in February 2011 § Any driver presently using a “grid log” would have to use an EOBR/ELD § New technical standards for the next generation devices § Proposal must be updated and reissued § Revised proposal scheduled to be released sometime in 2013, final rule to follow Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

EOBR Updates: Congressional Mandate § MAP-21 requires: § Any driver presently using a “grid

EOBR Updates: Congressional Mandate § MAP-21 requires: § Any driver presently using a “grid log” would have to use an EOBR/ELD § FMCSA must write new technical standards § MAP-21 provides the FMCSA with deadlines for EOBR/ELD rule: § Final rule by October 2013 § Fully implemented by October 2015 Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

CDL/med card merger § Final rule issued December 2008 § Includes: § Self certification

CDL/med card merger § Final rule issued December 2008 § Includes: § Self certification § Presenting medical certificate to licensing agency § Started January 30, 2012 § Must be completed by January 30, 2014 EZ Explanations ®: Medical card/CDL merger rule Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Self-certification § CDL holders and applicants must: § Certify whether they are subject to

Self-certification § CDL holders and applicants must: § Certify whether they are subject to driver qualification regulations in Part 391 § Turn in an original or copy of the medical exam certificate (if applicable) Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Self-certification § Must certify operating as: § § Non-excepted interstate Excepted interstate Non-excepted intrastate

Self-certification § Must certify operating as: § § Non-excepted interstate Excepted interstate Non-excepted intrastate Excepted intrastate Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Non-compliance consequences § Info must be turned in to state licensing agency by January

Non-compliance consequences § Info must be turned in to state licensing agency by January 30, 2014 § Non-compliance results in downgrade of license to non-CDL class Topic Index: Driver’s Qualification (DQ) File Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Specifics § Information entered into driver’s driving record within 10 days § *As of

Specifics § Information entered into driver’s driving record within 10 days § *As of January 30, 2014: § Driver no longer required to carry med card § Motor carrier no longer required to keep copy of med card in DQ file * Drivers and motor carriers must continue to maintain these documents until January 30, 2014 Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Specifics § States will notify drivers or carriers of medical card expiration dates §

Specifics § States will notify drivers or carriers of medical card expiration dates § Drivers and carriers are responsible for monitoring expiration dates § If an expiration date is missed the driver’s license is downgraded Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Ensure compliance § Have a policy § Educate your drivers § Have a system

Ensure compliance § Have a policy § Educate your drivers § Have a system of obtaining and reviewing driving records Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Hazmat training § How much training is required? § What kind of training do

Hazmat training § How much training is required? § What kind of training do I need? § Train, train See Training Center: Over 20+ Hazmat classroom topic training programs available. Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

What is a hazmat employee? § 49 CFR 171. 8 Definitions & abbreviations §

What is a hazmat employee? § 49 CFR 171. 8 Definitions & abbreviations § He/she directly affects hazmat safety § Hazmat employee must be trained Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

49 CFR 172 Subpart H - Training § 49 CFR 172. 704 § At

49 CFR 172 Subpart H - Training § 49 CFR 172. 704 § At the very minimum, must be trained according to that section § Four areas of training required for each hazmat employee Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

49 CFR 172. 704 § Hazmat employees must receive: § § General awareness/familiarization training

49 CFR 172. 704 § Hazmat employees must receive: § § General awareness/familiarization training Function-specific training Safety training Security awareness training Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

General awareness training § General knowledge of HMR and how to navigate it §

General awareness training § General knowledge of HMR and how to navigate it § How to use the Hazardous Materials Table to get the information needed for a specific hazardous material Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Function-specific training § Most important training requirement § Focuses on what the employee does

Function-specific training § Most important training requirement § Focuses on what the employee does § Everybody’s job is different § Drivers have to know it all Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Safety training § Emergency response information § How to protect themselves from hazards §

Safety training § Emergency response information § How to protect themselves from hazards § How to avoid accidents Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Security awareness training § Awareness of security risks § How to recognize and respond

Security awareness training § Awareness of security risks § How to recognize and respond to threats § Drivers have unique threats/risks See Training Center: Hazmat employee security Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Initial training § Within 90 days of hire § May perform supervised job functions

Initial training § Within 90 days of hire § May perform supervised job functions Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Recurrent training § Required every three years unless there is a major regulatory change

Recurrent training § Required every three years unless there is a major regulatory change or a change in job function § Is once every three years really enough? Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Relevant training § Previous training may be used § Must obtain current record of

Relevant training § Previous training may be used § Must obtain current record of training § Make sure employee is completely trained Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Policies and procedures § What do I do when something out of the ordinary

Policies and procedures § What do I do when something out of the ordinary occurs? § Make sure drivers know the answers Copyright © 2012 J. J. Keller & Associates, Inc. ® All rights reserved.

Lean transportation management § Lean is a systematic approach to identifying waste within a

Lean transportation management § Lean is a systematic approach to identifying waste within a process. § Lean creates ways to reduce or eliminate waste. § Lean adds value to the product. Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Eight forms of waste § § § § Defects Inventory Motion Overproduction Processing waste

Eight forms of waste § § § § Defects Inventory Motion Overproduction Processing waste Transportation Unutilized talent Waiting Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Lean project criteria § Consumes too many resources or fails to meet the company’s

Lean project criteria § Consumes too many resources or fails to meet the company’s objective § Improvement is important to leadership § Can clearly be defined by obvious start and stop points, § Performance metrics are in place (no new programs have to be created to measure your findings) Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Ask why? § To drill down to the root of the problem you need

Ask why? § To drill down to the root of the problem you need to: § Ask “why” to every response to every “why” question § Continue to ask until you have identified the root cause § Data may need to be assembled to make sure the root is identified Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Value stream mapping § Used to analyze and design the flow of materials and

Value stream mapping § Used to analyze and design the flow of materials and information required. Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Cause & effect (Fishbone diagram) Copyright © 2013 J. J. Keller & Associates, Inc.

Cause & effect (Fishbone diagram) Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Lean principles § Can be applied to all types of management § Can/should be

Lean principles § Can be applied to all types of management § Can/should be practiced in transportation industry to maintain/increase profit margins Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Your questions Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights

Your questions Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.

Fleet. Mentor Resources: § Topics: § Personal Assistant Feature § CSA § Driver’s Qualification

Fleet. Mentor Resources: § Topics: § Personal Assistant Feature § CSA § Driver’s Qualification File § Archived webcasts: § CSA Under Construction § HOS & EOBR: The Road Ahead § Training Center § CSA for Drivers & Supervisors § Hazmat Training § J. J. Keller’s experts answer your regulatory questions anytime § Toolbox: § Roadside Inspections / FMCSA Scorecard § Motor Carrier Safety Audit § Vehicles & Equipment § Policy & Procedure Handbooks Copyright © 2013 J. J. Keller & Associates, Inc. ® All rights reserved.