Fishbone diagram template Instructions The following pages includes
Fishbone diagram template - Instructions • The following pages includes a simple template for starting a fishbone diagram • To use the template: 1. Enter the problem you want to solve in the far right box 2. Enter category names in each of the remaining six boxes. Categories could include: – – – Man (i. e. human factors) Material (e. g. supplies) Machine (e. g. , technology) Measurement (e. g. data) Milieu (i. e. . Environment) Method (i. e. process) 3. Add brainstormed ideas about the problem by category along the associated categories arrow 4. Add titles and footers to each page, including the process name, who created the process, the date the process was made, and whether the process map is draft or final 5. Delete the instruction pages 6. Save the file often as you create it 1
Fishbone Diagram Task Factors • Task design and clarity of structure • Availability and use of protocols • Availability and accuracy of test results • Decision-making aids • • Team Factors Verbal communication Written communication Supervision and seeking help Team structure (congruence, consistency, leadership, etc. ) Organizational and Management Factors • Financial resources and constraints • Organizational structure • Policy, standards and goals • Safety culture and priorities Care Delivery Problem Patient Factors • Condition (complexity and seriousness) • Language and communication • Personality and social factors Individual (staff) Factors • Knowledge and skills • Competence • Physical and mental health Work Environmental Factors • Staffing levels and skills mix • Workload and shift patterns • Design, availability and maintenance of equipment • Administrative and managerial support • Environment • Physical 2
Fishbone diagram template 3
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