Fiscal Year 07 3 rd Quarter ADRInvestigation Findings

EEO Investigations (Closures) • The measure for FY 07 : 50% of complaints filed

Treasury Complaint Center FY 07 3 rd Quarter Closure Statistics STATUS OF CLOSED CASES

Informal ADR Measures • For FY 07: 30% of complainants who initiate an EEO

Bureau Completed/Ended Counselings For 3 rd Quarter FY 07 BUREAU EEO CONTACTS ADR OFFERED

ADR Offer Rate of Completed Counselings In The Informal Complaint Process During 3 rd

Participation Rate of Completed Counselings In The Informal Complaint Process Where ADR Was Offered

Formal ADR Measures • For FY 07: ADR is offered to 80% of complainants

Complaint Closures In The Formal Complaint Process Where ADR Was Offered During 3 rd

Participation Rate of Complaint Closures in Formal Complaints Process Where ADR Was Offered During

Slides: 10

Download presentation

Fiscal Year 07 3 rd Quarter ADR/Investigation Findings (Information reflective of data reported in I-Trak)

EEO Investigations (Closures) • The measure for FY 07 : 50% of complaints filed will be closed within the regulatory time frames. Definitions: A closure is an investigation where the notice of election is sent to the complainant or a case is closed by settlement, withdrawal, or dismissal. Regulatory time frames are under 180 days, unless extended by amendment (360 days) or extension (270 days).

Treasury Complaint Center FY 07 3 rd Quarter Closure Statistics STATUS OF CLOSED CASES MEETING REGULATORY TIMEFRAMES CASES COMPLETED WITHIN REGULATORY TIME FRAME OVERAGED CASES NUMBER OF CASES CLOSED 73 69 142

Informal ADR Measures • For FY 07: 30% of complainants who initiate an EEO contact will participate in the ADR process. • EEO contact refers to when an EEO Counselor or an ADR Intake Officer performs the counseling duties described in Chapter 2 of MD 110. This information is reported in Part One, Section D, of Form 462.

Bureau Completed/Ended Counselings For 3 rd Quarter FY 07 BUREAU EEO CONTACTS ADR OFFERED ADR ACCEPTED BEP 20 20 *14 BPD 4 4 0 DO 4 4 1 FMS 4 4 1 IRS COUNSEL 1 1 0 IRS 245 237 64 MINT 22 20 2 OIG 0 0 0 OCC 2 2 1 OTS 1 1 0 TTB 0 0 0 TIGTA 0 0 0 FINCEN 1 1 1 304 294 84 Treasury Total *Three complainants withdrew from the ADR prior to the mediation process.

ADR Offer Rate of Completed Counselings In The Informal Complaint Process During 3 rd Quarter FY 07 TOTAL INFORMAL COMPLETED COUNSELINGS IN 3 rd QUARTER FY 07 TOTAL COMPLETED COUNSELINGS ADR OFFERED ADR ACCEPTED 304 294 84

Participation Rate of Completed Counselings In The Informal Complaint Process Where ADR Was Offered During 3 rd Quarter FY 07 TOTAL INFORMAL COMPLETED COUNSELINGS IN 3 rd QUARTER FY 07 TOTAL COMPLETED COUNSELINGS ADR OFFERED ADR ACCEPTED 304 294 84

Formal ADR Measures • For FY 07: ADR is offered to 80% of complainants who file complaints, and of those offered, achieve a 30% participation rate. • Participation rate refers to when both parties agree to enter an ADR process.

Complaint Closures In The Formal Complaint Process Where ADR Was Offered During 3 rd Quarter FY 07 TOTAL FORMAL COMPLAINT CLOSURES IN 3 rd QUARTER FY 07 TOTAL CLOSURES ADR OFFERED ADR ACCEPTED 142 49 19

Participation Rate of Complaint Closures in Formal Complaints Process Where ADR Was Offered During 3 rd Quarter FY 07 TOTAL FORMAL COMPLAINT CLOSURES IN 3 rd QUARTER FY 07 TOTAL CLOSURES ADR OFFERED ADR ACCEPTED 142 49 19