FEED FORWARD AND FEEDBACK FEED FORWARD Feedforward is

FEED FORWARD AND FEEDBACK

FEED FORWARD Feed-forward is a management and communication term, which refers to giving a pre-feedback to a person or an organization from which you are expecting a feedback. It usually involves giving a document for review and giving an ex-post information on that document which you have not already given.

FEEDBACK

Feedback is the loop that connects the receiver in the communication process with the sender who in turn, acts as a feedback receiver and thus gets to know that communication has been accomplished

§ Effective communication takes places only when there is feedback § Feedback assures the initiator of the action and also about its correctness and possible impact

§ Marshall Goldsmith's Feed. Forward Tool was created to provide individuals, teams and organizations with suggestions for the future and to help them achieve a positive change in their behavior.

§ The Marshall Goldsmith Feed. Forward Tool is especially suited to successful people. § Successful people like getting ideas that are aimed at helping them achieve their goals. § They tend to resist negative judgment. §

§ § § You can change the future. You can't change the past. The Marshall Goldsmith Feed. Forward Tool helps you to envision and focus on a positive future, not a failed past.

§ Athletes are often trained using feedforward. § Basketball players are taught to envision the ball going in the hoop and to imagine the perfect shot. By giving you ideas on how you can be even more successful, the Marshall Goldsmith Feed. Forward Tool can increase your chances of achieving this success in the future.

§ We all tend to accept feedback that is consistent with the way we see ourselves. § We also tend to reject or deny feedback that is inconsistent with the way we see ourselves. Successful people tend to have a very positive self-image.