February 2012 Update February 22 2012 Affiliated Computer

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February 2012 Update February 22, 2012 © Affiliated Computer Services, Inc. (ACS) 2007, 2008

February 2012 Update February 22, 2012 © Affiliated Computer Services, Inc. (ACS) 2007, 2008

Gary Googins, PMP, CAPM Senior IT Project Manager, RTD • Started at RTD in

Gary Googins, PMP, CAPM Senior IT Project Manager, RTD • Started at RTD in 1999 • Managed Several Important Internal & External RTD Projects: • My. Stop Interactive Voice Response System • Operation Mountain Guardian Homeland Security Exercise • Digital Signage Network • Upgrades to CAD/AVL System • Farebox Replacement Program • Credit Card Acceptance at Light Rail Ticket Vending Machines Slide 2 © Affiliated Computer Services, Inc. (ACS) 2007

Why Smart Card? • Primary Goals of RTD’s Smart Card System • Increased Rider

Why Smart Card? • Primary Goals of RTD’s Smart Card System • Increased Rider Convenience • Rider Protection Against Lost/Stolen Passes • More Flexible Fare Products • Better Ridership Data • Reduce cash taken at farebox • Reduces operating costs • Reduced boarding time • Simpler and Greener Distribution • Keep Card & Reload vs Mailing Monthly Pass • Reduce Transfer Fraud Slide 3 © Affiliated Computer Services, Inc. (ACS) 2007

Four-Phased Project • Phase 1 – September 2012 through January 2013 • Ecopass •

Four-Phased Project • Phase 1 – September 2012 through January 2013 • Ecopass • Phase 2 – June 2013 through August 2013 • Period Passes • Phase 3 – August 2013 through August 2013 • Stored Value • Phase 4 - 2014 • Retail Point of Sale Network Slide 4 © Affiliated Computer Services, Inc. (ACS) 2007

Smart Card Project History • January 2010 • Notice to Proceed Given to Vendor

Smart Card Project History • January 2010 • Notice to Proceed Given to Vendor • July 2010 – July 2011 • Design & System Development • Customer Service Center Established • Manufacturing of Equipment • First Article Installations on all fleet types & Platforms • September, 2011 • Resignation of RTD Project Manager • December, 2011 • Final Design Review Acceptance • January 2012 • Slide 5 Installation of Vehicles Begins © Affiliated Computer Services, Inc. (ACS) 2007

December-January Goal Review (Cont’d) Dec-Jan 2012 Slide 6 © Affiliated Computer Services, Inc. (ACS)

December-January Goal Review (Cont’d) Dec-Jan 2012 Slide 6 © Affiliated Computer Services, Inc. (ACS) 2007

Current & Near Term 2012 • February 2012 • Factory Acceptance Test for Ecopass

Current & Near Term 2012 • February 2012 • Factory Acceptance Test for Ecopass Phase Completed and Passed • Pilot 1 Testing (Phase 1) – Thousands of transactions • April 2012 • Phase 2 & 3 Factory Acceptance Testing • Pilot 2 Testing (Phases 2 & 3) – 6, 000 Volunteer Customers • August 2012 • Installations Complete (Rail & Bus) • September, 2012 • Slide 7 Commencement of Ecopass Media Distribution © Affiliated Computer Services, Inc. (ACS) 2007

2013 -2014 • January 2013 • Phase 1 Go-Live • Spring 2013 • West

2013 -2014 • January 2013 • Phase 1 Go-Live • Spring 2013 • West Corridor LRT Line Grand Opening • June – December 2013 • Implementation of Phases 2 & 3 • Limited Point of Sale Network • 2014 • Slide 8 Expanded Point of Sale Network © Affiliated Computer Services, Inc. (ACS) 2007

Retail Point of Sale Network (Phase 4) • 300 Point of Sale Terminals •

Retail Point of Sale Network (Phase 4) • 300 Point of Sale Terminals • Functionality • Purchase RTD Retail Products (No Annual Passes) • Load value on Stored Value • Locations • Geographical Dispersion • Convenience to Ridership Hubs • Variety of Merchant Types • Challenges • Maintaining Terminals • Collecting & Accounting for Revenue • Retrofits for Existing Equipment (Ticket Vending Machines, Kiosks) Slide 9 © Affiliated Computer Services, Inc. (ACS) 2007

Questions & Discussion • Contact Information: Gary Googins Gary. Googins@RTD-Denver. com 303. 299. 6116

Questions & Discussion • Contact Information: Gary Googins Gary. [email protected] com 303. 299. 6116 RTD Fas. Tracks Offices 1560 Broadway, Suite 1099 Denver, CO 80204 Slide 10 © Affiliated Computer Services, Inc. (ACS) 2007