Faculty Welfare Committee UCSF RISK MANAGEMENT and INSURANCE

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Faculty Welfare Committee UCSF RISK MANAGEMENT and INSURANCE SERVICES Prevention is Primary Bruce G.

Faculty Welfare Committee UCSF RISK MANAGEMENT and INSURANCE SERVICES Prevention is Primary Bruce G. Flynn, Director February 9, 2017

Mission The mission of UCSF Risk Management and Insurance Services is to protect the

Mission The mission of UCSF Risk Management and Insurance Services is to protect the assets and interests of UCSF employees and programs through assessment of loss exposures, focused prevention efforts, and efficient management of insurance and self-insurance programs. Data provided by the Office of Institutional Research

Risk Management Overview • UC self-insured Auto, Employment Practices, General, and Property Liability claims

Risk Management Overview • UC self-insured Auto, Employment Practices, General, and Property Liability claims programs • Clinical Research Risk Management – devoted to preventing and/or reducing clinical trialrelated human subject injuries; includes clinical trials coverage overseas • University Controlled Insurance Program – management of multiple insurance plans for Mission Bay/Medical Center and Campus construction-related risk • Be Smart About Safety – funds risk mitigation projects for diverse programs such as training for research phlebotomists; ergonomics services; network security; and the Chancellor’s Wellness program. • Travel Insurance – during 2015 -16, UCSF faculty, staff, and students registered over 6000 domestic and overseas trips with coverage under the Travel Accident program; i. Jet system responded to 11 emergency calls and transported 3 faculty/staff back to US Through these programs, UCSF saved over $1 million of potential risk-related costs in FY 16 Data provided by the Office of Institutional Research

Travel Data – UCSF faculty, staff and students 7000 6000 5000 3803 4000 3475

Travel Data – UCSF faculty, staff and students 7000 6000 5000 3803 4000 3475 2651 2783 1702 1699 Within United States 2881 Trips W/Foreign Destination 2000 1877 1982 2254 0 FY 2011 -2012 FY 2012 -2013 FY 2013 -2014 FY 2014 -2015 Data provided by the Office of Institutional Research FY 2015 -2016

Argentina Australia Austria Belgium Botswana Brazil Cambodia Canada Chile China Colombia Cuba Denmark Ecuador

Argentina Australia Austria Belgium Botswana Brazil Cambodia Canada Chile China Colombia Cuba Denmark Ecuador Ethiopia Finland France Germany Ghana Greece Guam Guatemala Haiti India Indonesia Ireland Israel Italy Japan Kenya Lebanon Malawi Malaysia Mali Mexico Morocco Mozambique Namibia Nepal Netherlands New Zealand Nigeria Northern Mariana Islands Peru Philippines Portugal Puerto Rico Qatar Russia Rwanda Senegal Singapore South Africa South Korea Spain Swaziland Sweden Switzerland Taiwan Tanzania Thailand Turkey Uganda United Arab Emirates United Kingdom Vietnam Zambia Zimbabwe Travel Destinations COUNTRIES AND NUMBER OF TRIPS TO FOREIGN LOCATIONS (5+ TRIPS) Data provided by the Office of Institutional Research JULY 1, 2015 TO JUNE 30, 2016 180 160 140 120 100 80 60 40 20 0

Overview of UC Travel Program Travel • Insurance Blanket coverage for faculty, students, regents,

Overview of UC Travel Program Travel • Insurance Blanket coverage for faculty, students, regents, other college participants and traveling companions: • 24 -Hour Business Travel Accident Protection • Global Medical Expense Benefits while traveling outside the U. S. • Travel-related non-medical benefits including Lost Baggage, Personal Property, Trip Cancellation and Trip Delay Benefits. Risk Management Services • Custom location risk assessments for international campus and study abroad locations • Incident management team support and briefs during crisis events (Cairo, Japan, Haiti) • On the ground security assistance in the event of a potentially life-threatening situation while traveling • Emergency Medical Services including medical referrals, payments, emergency transportation, evacuation or repatriation • Emergency Travel Services • Trip Information Services Technology • Dedicated UC Travel Risk Hotline • Crisis hotline and security assistance center to secure immediate assistance while traveling • A secure, web-based system for tracking global threats, accessing location based risk intelligence and other travel related information • Automated security alerts for travelers

Business Travel Insurance (Chubb) Who’s eligible for coverage under the Business Travel Plan? –

Business Travel Insurance (Chubb) Who’s eligible for coverage under the Business Travel Plan? – All employees, administration, traveling companions & professors emeritus. – While traveling on business for UC. – Coverage begins at the start of the trip and ends upon return to home or work. Includes personal deviations.

Business Travel Insurance What’s covered? Accident Benefits - AD&D, paralysis, permanent total disability and

Business Travel Insurance What’s covered? Accident Benefits - AD&D, paralysis, permanent total disability and other related indemnity benefits. Out of Country Medical Benefits including emergency medical and trip-related benefits:

Medical (United. Healthcare Global) • Serves over 8, 000 clients and nearly 20 million

Medical (United. Healthcare Global) • Serves over 8, 000 clients and nearly 20 million individuals in over 150 countries • Serves 169 of the Fortune 500 companies and 61 of the Fortune 100 companies • Most admired healthcare company in Forbes Magazine when rated for ‘global competitiveness’ • Offers broad range of capabilities but also provides customized solutions based on UC’s unique needs

United. Healthcare Global - Centers of Excellence

United. Healthcare Global - Centers of Excellence

United. Healthcare Global - Centers of Excellence • United. Healthcare Global has 134 Medical

United. Healthcare Global - Centers of Excellence • United. Healthcare Global has 134 Medical Centers of Excellence around the world. • Centers of Excellence have met United. Healthcare Global’s rigorous auditing protocols. • UHG personally visits these hospitals and examines each facility’s procedures, diagnostic equipment, staff training, environmental hygiene, language capabilities, and ability to treat foreign travelers. • The Centers of Excellence have the greatest diagnostic and treatment capabilities in their region. • If a traveler needs to be evacuated for a medical reason, he or she will likely be taken to a Center of Excellence.

University of California Preparing for Risk h Operate Globally with Confidence Annapolis. London. Singapore

University of California Preparing for Risk h Operate Globally with Confidence Annapolis. London. Singapore i. JET International 185 Admiral Cochrane Drive Annapolis, MD 21401 www. i. JET. com

Travel Registration Enter your trip information and begin receiving i. JET Global Alert updates

Travel Registration Enter your trip information and begin receiving i. JET Global Alert updates http: //www. ucop. edu/risk-services/lossprevention-control/travel-assistance/ Click on Register Your Trip (c) i. JET International 2016. All rights reserved. i. JET Confidential. 13

Welcome E-mail • Provides: – Trip details – Destination alerts – Access to trip

Welcome E-mail • Provides: – Trip details – Destination alerts – Access to trip brief – Worldcue Traveler and mobile app access – UC Hotline number (c) i. JET International 2016. All rights reserved. i. JET Confidential. 14

Worldcue® Planner Access to i. JET Intelligence for all UC Faculty, Staff and Students

Worldcue® Planner Access to i. JET Intelligence for all UC Faculty, Staff and Students pre -trip and post-registration http: //www. ucop. edu/risk-services/lossprevention-control/travel-assistance/ Click on UC Trip Planner and log in with your UC ID and password (c) i. JET International 2016. All rights reserved. i. JET Confidential. 15

Worldcue® Planner What Is It? • Access to Intelligence for all UC Faculty and

Worldcue® Planner What Is It? • Access to Intelligence for all UC Faculty and Students üAlerts üDestination Intel üCountry Risk Ratings üUC Notices by Location üLocation Reports üGlobal Travel Advice üTravel Tools Data provided by the Office of Institutional Research

Worldcue® PLANNER – Global Intelligence –Alerts –Destination Intel –Country Risk Ratings –Location Reports –Notices

Worldcue® PLANNER – Global Intelligence –Alerts –Destination Intel –Country Risk Ratings –Location Reports –Notices by Location –Global Travel Advice –Travel Tools

Emergency Communications Connects traveler to UC’s hotline, answered by a response coordinator Sends a

Emergency Communications Connects traveler to UC’s hotline, answered by a response coordinator Sends a check-in message with opt in traveler coordinates to campus designated email Sends “distress” message with opt in traveler coordinates to a campus email. *Check-in & Crisis quick connect buttons activated at campus level (c) i. JET International 2016. All rights reserved. i. JET Confidential. 18

Worldcue Companion Safety Check In & Crisis Signal Visibility – At-a-glance Alert Feed –

Worldcue Companion Safety Check In & Crisis Signal Visibility – At-a-glance Alert Feed – Easy Access to Contact Information – Communicate with People At Risk – Access to the UC dedicated Phone Number – https: //mobile. worldcue. com (c) i. JET International 2016. All rights reserved. i. JET Confidential. 19

Critical Trac™ GPS Travel Safe Smartphone App • Geo-fencing capabilities • 1 -button Crisis

Critical Trac™ GPS Travel Safe Smartphone App • Geo-fencing capabilities • 1 -button Crisis Alert • 1 -button Check-in • 2 -way messaging • Customized protocols (c) i. JET International 2016. All rights reserved. i. JET Confidential. 20

Thank you Check the Risk Management and Insurance Services website at: http: //rmis. ucsf.

Thank you Check the Risk Management and Insurance Services website at: http: //rmis. ucsf. edu for information about travel safety and insurance programs, or contact: Andrew Sinclair, Travel Safety Coordinator Andrew. Sinclair@ucsf. edu Data provided by the Office of Institutional Research

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