F 63 Softener Valve Trouble Shooting Error code

F 63 Softener Valve Trouble Shooting

Error code display area

Trouble-shooting 1. Error code E 1…E 4 Mechanical part trouble Trouble classification Electronic part trouble 2. No symbol display 3. All symbols display 4. Working position skipping 5. All symbols display-model-no symbol display, repeat the problem 1. Control valve doesn’t regenerate 2. Control valve internal water mixing 3. Contro valve no brine draw or draw slowly 4. Control valve outlet water unqualified

Trouble-shooting – Error Codes E 1 - Error: § Display board displays E 1 § Sound beeping noise… Solution: 1. 2. 3. 4. 5. 6. 7. Check if the motor runs Disconnect the power, Reconnect - All symbols display for 10 seconds, show valve model, then display -00 -, Check if the motor runs. If motors doesn’t run, it means motor is damaged or the wire between motor and main board loose. Open the front cover, check if the wire loose, if it is loose, reconnect it. If display -00 -, but motor still doesn’t run the motor or main control board may be damaged

Trouble-shooting – Error Codes E 1 - Error: § Display board displays -00§ Motor runs until display board displays –E 1 - Cause: § The big gear and motor gear slipping § The locating board damaged or the wire loose or damaged § Main board damaged.

Trouble-shooting – E 1 Flashes CAUSE ACTION The wire between the locating board and main control board damaged Replace wiring Locating board damaged Replace locating board Mechanical driving device damaged Change the mechanical driving device Main control board damage Change the main control board The wire between motor and main control board damaged Replace wiring Motor is damaged Replace motor

Trouble-shooting – Error Codes E 2 - Error: § Display board displays E 2 § Sound beeping noise… Solution: 1. 2. 3. 4. 5. Check if there is water on the board or wire. Disconnect power then reconnect If the problem disappear, it is not because of water. If E 2 error continues to occur in the same working position Change the locating board or cable.

Trouble-shooting – E 2 Flashes CAUSE ACTION Locating board is damaged Replace locating board Wiring of motor with main control board fails to work Replace wiring Control board is faulty Replace main control board

Trouble-shooting – E 3 or E 4 Flashes CAUSE Control board is faulty ACTION Replace main control board Problem on data saving or time chip damaged

Trouble-shooting – Valve Faults All symbols display Error: § All symbol display Solution: 1. Check if the transformer is wet or damaged. 2. Open the front cover 3. Check if the wire of display board is damaged. 4. Disconnect the wire for the display board, motor, locating board and flow meter. 5. Reconnect the transformer wire, there should be a beep, if so the main board is ok. 6. Connect each wire individually to establish the problem.

Trouble-shooting – All Indicators display on display board CAUSE ACTION Wiring of display board with main control board fails to work Check and replace if needed Main control board is faulty Replace main control board Adapter is damaged Check and replace adapter if needed Display board is damage Replace display board

Trouble-shooting – Valve Faults No Symbol Display Error: § No symbol display Solution: 1. Check if the transformer works. 2. Open the front cover 3. Check the transformer wire. 4. Check if the display board works. 5. Pull out the wire for the display board, motor, locating board and flow meter. 6. Reconnect the transformer wire, there should be a beep, if so the main board is ok. 7. Connect each wire individually to establish the problem.

Trouble-shooting – No display on display board CAUSE ACTION Wiring of display board with main control board fails to work Check and replace if needed Display board is damaged Replace display board Main control board is damaged Replace main control board Electricity is interrupted Check electricity Display board does not have or is damaged

Trouble-shooting – Working position skipping or valve turns to next position when time doesn’t arrive REASON SOLUTION Check if the wire between locating board and main board are loose or damaged Change the wire Interlock wire connected incorrectly Check the interlock wire Locating signal disappear or interlock signal interrupted

Trouble-shooting – Valve Faults All symbols flashing Error: § All symbol flashing Solution: 1. Check if the transformer is working 2. Use a new transformer and see if there any changes. 3. Open front cover 4. Disassemble the big gear, 5. Check if the motor is working. 6. Check the valve core. 7. Disconnect power and reconnect 8. Problem has been picked where the motor has been faulty and the cause of the problem

Trouble-shooting – Valve Faults Mechanical Failures Error: § Control valve does not regenerate / backwash Cause: § The main control board is damaged, does not control the motor to advance to the next position. § The motor is damaged by water due to internal leak in valve core, O-rings are worn or the wire between motor and main control board is loose. § Electricity service interrupted or transformer damaged.

Trouble-shooting – Valve Faults Mechanical Failures Error: (cont. ) § Control valve does not regenerate / backwash Cause: § Meter type, capacity does not count down. § Turbine in flow meter stuck due to rust deposits on the magnet. § Flow meter wire loose or damaged. § No turbine inside of flow meter. § Interlock connection between the two valves connected incorrectly.

Trouble-shooting – Valve Faults Mechanical Failures Error: § Valve leaking to drain Cause: § The valve fixed disk is scratched or damaged § The disk is not installed correctly Fixed disk scratched

Trouble-shooting – Valve Faults Mechanical Failures Error: (cont. ) § Valve leaking to drain Cause: § The raw water has solid particles, which can cause scratching disk, causing internal leaks. Stone and sand in raw water

Trouble-shooting – Valve Faults Mechanical Failures Error: § Control valve does not draw brine or draws too slowly Cause: § § § § The Water pressure is too low. Injector nozzle blocked. Brine pipeline too long or blocked. Valve body damaged. Drain line restricted. Resin is fouled. Air leaks on the brine line Inlet Outlet

Trouble-shooting – Valve Faults Mechanical Failures Error: § Hard water passing while in service Cause: § Riser pipe edges should be rounded as too not damage the O-ring

Trouble-shooting – Valve Faults Mechanical Failures Error: (cont. ) § Hard water passing while in service Cause: § Riser pipe O-ring missing or damaged