exploring grantee driven strategies to support staff development

…exploring grantee driven strategies to support staff development and program planning…

Enter your location in the chat window (lower left of screen) 3

National Youth. Build Director U. S. Department of Labor/ETA/OWI 4

Senior Director, DOL Youth. Build Program Impact Youth. Build USA Events Manager Youth. Build USA 5

Share highlights from 2018 and 2019 TA priorities Discuss recommendations and feedback about TA service delivery from grantees and coaches Create an opportunity to share and learn with Youth. Build grantees about technical assistance needs 6

Choose the answer that best reflects you (or your organization) 1. Executive Director 2. Program Director 3. Job Developer 4. Case Manager 5. Construction or Construction Plus Instructor 6. Academic Instructor 7. Other 7

DOL Youth. Build Technical Assistance Collaborative 8

¡TA at its best is a combination of growth and need – designed to provide opportunities for innovation and program development, as well as assisting grantees with areas of concern with the basic model. ¡Hearing directly from grantees and their advocates (such as coaches and FPOs) is often the best way to get this information. 9

¡We hear from grantees and others via many methods: TA Assessment Request Evaluation Feedback FPO outreach for P 2 Ps § Different methods of TA delivery are implemented to ensure needs are being addressed: üCoaches Trainings üFPO monthly calls üVirtual Events üCommunity of Practice üNGOs and P 2 Ps 10

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§ TA Feedback questionnaire § Training evaluations § TA needs shared with FPOs and TA Coaches 12

WIOA and National Updates 69. 00% Youth. Build Performance Objectives and Outcomes 75. 00% Required Partnerships with American Job Centers (One-Stop providers) 40. 00% Match/Leverage Resources 46. 00% Allowable Costs 44. 00% Grant Modifications 47. 00% Other grant guidance and compliance topics 6. 00% 13

Effective tools and methods of recruiting, engaging (attendance), 64. 36% and retaining participants Data management (includes case studies) 54. 46% Creating efficient project management systems 50. 50% Executive leadership and staff supervision strategies 49. 50% Customer-centered design in practice 29. 70% Partnership development and management 45. 54% Staffing structure and development 45. 54% Recruiting and retaining staff 46. 53% Sustainability 63. 37% 14

Do you have anything that you would add based on your program needs? • Grant Guidance & Compliance • Program/Organizational Development Strategies Ideas and strategies for technical assistance in these areas? What are ways to elevate best practices in these areas? 15

Preparing for and earning of the secondary education credential (HSE or HSD) 38. 95% Bridge programming to include post-secondary (PSE) exploration, college success class, etc. which links Youth. Build education services to PSE partners and strengthens participant PSE outcomes 50. 53% Teaching and learning - creating a learning environment using Universal Design for Learning as an education program design model 52. 63% Integrating occupational training and education curriculum(a) 65. 26% 16

Case Management Case management best practices 68. 00% Developing, using, and maintaining Individual Development Plans for participant success 66. 00% Engaging students’ family or support network 51. 00% Retention and follow-up strategies 84. 00% Mentoring Mentor programming basics 49. 45% Developing mentor partnerships 59. 34% Mentoring as a support for placement and retention 72. 53% 17

Mental health referral services 52. 53% Substance use assessment and treatment options 48. 48% Financial literacy and building financial capabilities 44. 44% Trauma-informed approaches to programming 68. 69% Supportive services to increase participant success 62. 63% 18

Do you have anything that you would add based on your program needs? • Education • Case Management • Mentoring • Life Skills/Behavioral Health Ideas and strategies for technical assistance in these areas? What are ways to elevate best practices in these areas? 19

Occupational Skills Training Seeking, securing, and maintaining a productive and qualifying work site 45. 54% Construction Plus Models in Practice 73. 27% Green Building Strategies and Placement 34. 65% Connecting to industry associations and apprenticeship sponsors in construction and other industry sectors 64. 36% Career Pathways Engaging with your American Job Centers (One Stop Career Centers) 63. 53% Career Counseling 71. 76% 20

Construction Plus Coaches’ Feedback Top sticking points for C+ grantees ¡Identifying C+ model that youth will support ¡Securing strong employer placement ¡Lack of meaningful work experience ¡Limitations of partnership ¡Delivery models and staffing ¡Lack of program or partner readiness to implement ¡Employers/partners want youth who are further along than YB students are ¡Lack of integration of full career/work readiness programming in program

Construction Plus Coaches’ Feedback Questions that C+ sites have that, if answered, could move them to next level ¡ How do we develop stronger partnerships that will support hands-on training and job placement? ¡ How do we have stronger partner management? ¡ What is the recommended process in identifying the best suited C+ pathway for participants? ¡ Is the C+ credential recognized by DOL? ¡ How do we better integrate C+ into overall program model? ¡ How do we design C+ track as a pre-apprenticeship track? ¡ How do we better implement training in core programming? ¡ How do we achieve better employer partners in chosen pathway? ¡ How do we create a clear advancement/stackable credential pathway in the C+ field if none currently exists? ¡ How do we approach barriers that occur in partnerships? ¡ How do we bridge gaps between the pre-apprenticeship YB and the apprenticeship realities of a C+ track?

Post-program employment placements - employer engagement/industry sector strategies 71. 29% On-the-Job Training as a preparation and placement tool 55. 45% Connecting construction component to placement outcomes 50. 50% Connecting with community colleges and other trade schools for post-secondary and continuing training placements 45. 54% National Service as a placement opportunity and pathway to employment 38. 61% 23

Do you have anything that you would add based on your program needs? • Occupational Skills Training (Construction and Construction Plus) • Career Pathways • Placement Ideas and strategies for technical assistance in these areas? What are ways to elevate best practices in these areas? 24

§ Cultural and religious differences - our students can gain much insight from being introduced to the array of faiths they may encounter in the work place § Barrier busting, integrating youth-led program practices § Stackable credential/ Best Bets model of career counseling § Recruiting § Career pathway design within local context § Mental Toughness program design (Curriculum, Building Culture, Best Practices) 25

• Youth. Build Programs as affordable housing developers • Trauma-informed approach to behavior management geared towards construction staff • Training on the Youth. Build Community of Practice • Maintaining a positive work environment amidst adversity • How to create a program manual • Soft skills and career assessment strategies 26

Do you have anything that you would add based on your program needs? • Other topics not covered Ideas and strategies for technical assistance in these areas? What are ways to elevate best practices in these areas? 27

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TA Collaborative Priorities Enhance Youth. Build’s Pre-Apprenticeship Program Design using the C+ framework Strengthen Construction and Construction Plus training and pathways Build stronger bridges to apprenticeship and industry partnerships Supporting stronger placement strategies and outcomes WIOA performance reporting and new CMS training

Key Roles of the TA Collaborative v DOL Federal Project Officer (Regional Directors and staff) v DOL National Office Staff v Youth. Build USA Technical Assistance Managerial Staff v Coach (combination of Youth. Build USA staff and contract consultants)

Technical Assistance Delivery ¡Long-Term Impact Outcomes of TA: ü Increase the number of high-quality Youth. Build programs among grantees ü Increase diversity of industry training (C+) ü Increase the number of youth participants with positive outcomes ¡Short- to Medium-Term Outcomes of TA: ü Grantees design and implement an effective YB program ü Grantees establish solid programming foundation to support positive youth outcomes ü Grantees demonstrate continuous program improvement

Technical Assistance Delivery q TA Coaching q MIS Help Desk and Data Management q Electronic Resource Management q Learning Opportunities - Webinars, Regional Trainings, New Grantee Orientation, Construction Credential Trainings q Content Innovation and Partnerships

Technical Assistance Delivery Resources developed with Youth. Build Grantees in mind: § E-Learning Videos § Tip Sheets § Monthly MIS Newsletter § Monthly Webinars (Live/Archived) § Toolkits (i. e. Registered Apprenticeship) § Manuals § Workforce. GPS Community of Practice § Monthly Program Newsletter

Innovative TA Strategies § Virtual learning communities & E-learning Courses What would inspire you to participate in a virtual learning community? Ø Examples: ê C+ Course with JFF (2017) ê OH Multi-site convening on state education regulations (2017)

Innovative TA Strategies § Small cluster pilots How could this be used to develop and implement innovative approaches and partnerships? Ø Examples: ê Metro Atlanta Apprenticeship Pilot (2017 -2018) ê NRAEF Pilot (2019)

Innovative TA Strategies § Using technology to demonstrate best practices How could this be helpful for program staff to improve program practices and strategies? Ø Example: ê Live or recorded demonstrations from a classroom practice

Innovative TA Strategies § In-person trainings Think about a training that you attended that inspired you to go back home and change how you do you work. What was it about the training that helped you to change your practice? Ø Examples: ê New Grantee Orientation ê Construction Trainings ê Peer-to-Peer Trainings

¡ Toolbox for Success: Program Design and WIOA Resource Highlights This resource package contains a wide range of tools and examples of best practices to strengthen your program and participant success, particularly related to program planning, program management, and performance outcomes. 38

NCCER Construction Certification Training Tampa, FL December 10 -14, 2018 Understanding Your Grant Award Pre-NGO Webinar January 23, 2019 Planning and Program Requirements for Youth. Build Under WIOA Pre-NGO Webinar February 4, 2019 Construction Plus Framework Pre-NGO Webinar February 12, 2019 39

Enter your questions in the chat window (lower left of screen) 40

National Youth. Build Director U. S. Department of Labor ETA / OWI / DYS smith. jenn@dol. gov 202. 693. 3597 Senior Director, Program Impact Youth. Build USA cgreene@youthbuild. org 617. 741. 1251 Event Manager Youth. Build USA jhills@youthbuild. org 617. 623. 9900

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