Expert Knowledge Sharing Utilising Knowledge as a Commodity
![Expert Knowledge Sharing (Utilising Knowledge as a Commodity) Scott Warnock Andrew Smillie Let Ascension Expert Knowledge Sharing (Utilising Knowledge as a Commodity) Scott Warnock Andrew Smillie Let Ascension](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-1.jpg)
![Knowledge Sharing Systems • Provide a way to gather specialist knowledge and make that Knowledge Sharing Systems • Provide a way to gather specialist knowledge and make that](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-2.jpg)
![Xpert. Rule • Development environment designed in the UK by Attar Software • 3 Xpert. Rule • Development environment designed in the UK by Attar Software • 3](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-3.jpg)
![Xpert. Rule Benefits • Depicts business rules in graphical format • Easy to understand Xpert. Rule Benefits • Depicts business rules in graphical format • Easy to understand](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-4.jpg)
![Typical Uses of Xpertrule • Encapsulation & Deployment of knowledge to non-experts • Execution Typical Uses of Xpertrule • Encapsulation & Deployment of knowledge to non-experts • Execution](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-5.jpg)
![Is it Knowledge Management ? ? • Xpertrule is not a Knowledge Management solution Is it Knowledge Management ? ? • Xpertrule is not a Knowledge Management solution](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-6.jpg)
![Example users E-Support E-Selling E-Government Specialist Apps • In-Bound Call Centre • Out-Bound Call Example users E-Support E-Selling E-Government Specialist Apps • In-Bound Call Centre • Out-Bound Call](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-7.jpg)
![Typical development & deployment Capture Knowledge Map Knowledge Graphically Prototype Application Public Access One Typical development & deployment Capture Knowledge Map Knowledge Graphically Prototype Application Public Access One](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-8.jpg)
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- Slides: 9
![Expert Knowledge Sharing Utilising Knowledge as a Commodity Scott Warnock Andrew Smillie Let Ascension Expert Knowledge Sharing (Utilising Knowledge as a Commodity) Scott Warnock Andrew Smillie Let Ascension](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-1.jpg)
Expert Knowledge Sharing (Utilising Knowledge as a Commodity) Scott Warnock Andrew Smillie Let Ascension take your business to new heights
![Knowledge Sharing Systems Provide a way to gather specialist knowledge and make that Knowledge Sharing Systems • Provide a way to gather specialist knowledge and make that](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-2.jpg)
Knowledge Sharing Systems • Provide a way to gather specialist knowledge and make that knowledge easily accessible to many employees • Automates complex assessment tasks by applying business rules to conclude the most appropriate decision Let Ascension take your business to new heights
![Xpert Rule Development environment designed in the UK by Attar Software 3 Xpert. Rule • Development environment designed in the UK by Attar Software • 3](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-3.jpg)
Xpert. Rule • Development environment designed in the UK by Attar Software • 3 rd Generation web enabled product • Used by major clients around the world • The Leading expert system on the market today Let Ascension take your business to new heights
![Xpert Rule Benefits Depicts business rules in graphical format Easy to understand Xpert. Rule Benefits • Depicts business rules in graphical format • Easy to understand](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-4.jpg)
Xpert. Rule Benefits • Depicts business rules in graphical format • Easy to understand decision trees in business language • Rapid development and prototype generation • Significantly reduced development time over Visual Basic, C or Java • Easy maintenance should business rules change • Business rules can be changed / maintained by business users • Easy deployment • Automatic generation of web application (Microsoft or Java) • Provides consistent implementation of business rules Let Ascension take your business to new heights
![Typical Uses of Xpertrule Encapsulation Deployment of knowledge to nonexperts Execution Typical Uses of Xpertrule • Encapsulation & Deployment of knowledge to non-experts • Execution](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-5.jpg)
Typical Uses of Xpertrule • Encapsulation & Deployment of knowledge to non-experts • Execution of complex assessment tasks • Provision of Consistent & Pro-active decision making • Risk assessment • Configuration validation • Helpdesk applications (Technical & Customer Support) • Outbound selling • Data collection & Validation Let Ascension take your business to new heights
![Is it Knowledge Management Xpertrule is not a Knowledge Management solution Is it Knowledge Management ? ? • Xpertrule is not a Knowledge Management solution](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-6.jpg)
Is it Knowledge Management ? ? • Xpertrule is not a Knowledge Management solution • Xpertrule guides people through a simple, step-by-step dialogue to answers which lie within a structured knowledge base • There is no searching for answers, users are delivered the right information on demand Let Ascension take your business to new heights
![Example users ESupport ESelling EGovernment Specialist Apps InBound Call Centre OutBound Call Example users E-Support E-Selling E-Government Specialist Apps • In-Bound Call Centre • Out-Bound Call](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-7.jpg)
Example users E-Support E-Selling E-Government Specialist Apps • In-Bound Call Centre • Out-Bound Call Centre • Procurement Help • Advert Scheduling • Helpdesk • Telesales • Data Collect & Validate • Product Movement • Customer Retention • Consistent decisions • Risk Assessment Major ERP Vendor Let Ascension take your business to new heights
![Typical development deployment Capture Knowledge Map Knowledge Graphically Prototype Application Public Access One Typical development & deployment Capture Knowledge Map Knowledge Graphically Prototype Application Public Access One](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-8.jpg)
Typical development & deployment Capture Knowledge Map Knowledge Graphically Prototype Application Public Access One stop shop Contact Centre Deploy on Intranet / Web Let Ascension take your business to new heights
![Let Ascension take your business to new heights Let Ascension take your business to new heights](https://slidetodoc.com/presentation_image/e1b8298d8f9c96bec48f680883348e00/image-9.jpg)
Let Ascension take your business to new heights