Experience vs Engagement Experience and Engagement Experience How

Experience vs. Engagement ?

Experience and Engagement • Experience • How council officers and members view their membership • Can be positive or negative • A positive experience leads to • a member renewing his commitment to a council • a council growing and embracing state and supreme initiatives

Experience and Engagement • Engagement • What your council does to enhance the membership experience of your council’s members. • The ultimate goal of engagement is to ensure that all of your members (including Officers) have a positive membership experience.

District Deputy Impact on Council Experience • Officer Experience as Leaders • Direct, support and coach Grand Knights and officers • Attend council meetings and keep members up to date on State and Supreme Council initiatives

District Deputy Impact on Council Experience • Member Experience in the Council • Promote best practices in member engagement: • Guide councils to implement and run Faith in Action programs • Participate in council activities

District Deputy Officer Engagement

District Deputy Officer Engagement • Hold district wide midyear meeting in January • • • Check-in, Reset goals, Share “what’s working”, Motivate “with the Why!” and Assess and make adjustments for success

District Deputy Officer Engagement • Help council’s develop action plans to address council health concerns

Star Council Roadmap Founders Award 2. 5% net growth Reporting Fraternal Survey (1728) & Form 365 Mc. Givney Award 7% net growth Columbian Award 16 programs 4 required Good Standing Active & Compliant All requirement details available at www. kofc. org/star

Council Health Assessment Assess current council performance in key areas Good Health? At Risk? Critical District Deputies should be coaching to the current needs of the council officers Councils at Risk need a plan for improvement Councils that are critical need state level support

Holding Effective District Meetings

District Meeting Agenda • Assessment • Star Council Progress • Success Sharing • Incentive programs • Resources and support • Recruitment drives • Required Programs • Columbian Award • Program Calendars • Engagement Review • Member Information maintenance • Retention Efforts • Supreme Chaplain’s Challenge • Retreat or Men’s Conferences • Into the Breach • Requirements and Upcoming Opportunities • Leadership Development • Best Practices & Ideas sharing • Council Collaboration

Creating a Culture of Engagement

How to Engage Members

Onboarding Have a standard plan to bring on new members and involve them in activities Communication Effective distribution to all members, among officer and with their Chaplain Interaction Balance of meeting time with family activities and Faith in Action programs Formation Integrated into sacramental life of the parish; intentionally developing new leaders Recommitment Active Retention Committee that seeks to re-engage members and demonstrates value of council membership

But what about Retention? District Deputies are responsible for their councils knowing and following proper member retention billing procedures and reporting to the State Deputy and State Retention Chairman on the status of delinquent member conservation efforts

Recommitment • Ensure your councils have Retention Chairman and a committee • Retention Committees should undergo an annual review of all members and conduct outreach to members who may not be as active • District Deputies should be aware of council retention efforts and procedures • District Deputies should monitor the conservation lists of their councils and personally contact delinquent members