EXPENSE MANAGEMENT WITH SAP CONCUR NZSUG 21 st August 2019 Presenter: James Pearson
• 1993 Startup is born • 1994 Quick. Xpense for Windows 95 launched • 1997 Browser based version • 1998 Concur goes public A BRIEF HISTORY OF SAP CONCUR
• • 1999 Into the cloud 2006 Travel meets Expense 2009 First mobile app 2011 Trip. It acquisition A BRIEF HISTORY OF SAP CONCUR
• 2013 Concur App Center • 2014 Concur becomes part of the SAP family • 2018 Concur rebranded to SAP Concur A BRIEF HISTORY OF SAP CONCUR
CHALLENGES • • Cumbersome and subject to delays Lack of visibility on spend and credit card arrears Difficulties with reconciling Inaccurate expense coding Inefficient Painful receipt process Approval delays
KEY BENEFITS • • Reduced expense claim processing time Improved policy compliance Scalable, flexible and easy to implement The AP team has reduced from 4. 5 FTE’s down to 2. 5 FTE’s, and increased their capacity • An improved approval process utilising SAP Concur workflow • Increased efficiencies for the back office and the employee • Quick ROI
Expense Reports Submitted 2018 380 953 281 290 276 NA LATAM APAC EMA NZ
Total Transactions 2018 9, 252 10, 371 Credit Card Out of Pocket