Exchanging information Exchanging information Communications 1 Communications enable

Exchanging information

Exchanging information Communications 1 Communications enable organizations to keep in touch with • Staff, • Suppliers, • Customers – actual & potential.

Exchanging information Communications 2 • Advertising – many organizations use phone calls, emails, text (SMS) messages, etc. • Emails – used because they are fast and cheap – mass emails can be sent easily • Mobile phones – people are contactable no matter where they are

Exchanging information Communications 3 • Chat rooms – set up so everyone has a place to chat with each other about topics relevant to the organization • Forums/message boards – used for posting and replying to messages • Vo. IP – used to make cheap Internet phone calls to anywhere in the world • Videoconferencing – allows employees of an organization to conduct virtual meetings • Social Networking Websites

Exchanging information Web 2. 0 applications are the latest services offered by the Internet http: //www. youtube. c om/watch? v=7 BAXv. Fd. M BWw http: //explainingcomp uters. com/web 2. html

Exchanging information Web 2. 0 applications Collaborative document publishing Blogs/Web logs Web 2. 0 applications Chat rooms Video sharing Wikis But most of all, it is about social networking

Exchanging information Questions How might organizations use each of the Web 2. 0 applications on the previous slide? Read the example on page 223. How might the company in your exam use Web 2. 0 applications? What technologies allow you to implement Web 2. 0?