Event Delayed Level 1 Emergency Upon being notified
Event Delayed Level 1 Emergency Upon being notified that a potential event delay exists, the Venue Coordinator will immediately notify the members of the Venue Emergency Response Team (VERT). The VERT will immediately assemble at a secure, private and convenient location on premises. The team will reduce the situation to basic details and current conditions. The team will assess immediate response needs, (i. e. medical, security, facilities, equipment repair, etc. ) and determine an appropriate response. Event Delayed? No Yes The Venue Coordinator will notify all onsite Functional Area Leaders of the delay and an estimated restart time. Level 2 Emergency (see next page) At the earliest reasonable time, normal operational procedures will be reestablished as much as the situation and conditions permit. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 1
Event Delayed (Cont) Level 2 Emergency The Venue Coordinator will notify the Joint Operations Command Center (JOCC) of the delay an estimated restart time. The JOCC will notify the Crisis Management Team (CMT) to provide this information to necessary resources. The Venue Coordinator, JOCC and the CMT will jointly decide if the event should be postponed or cancelled. YES Event Postponed or cancelled? Refer to policies and procedures on “Event Postponed” or “Event Cancelled” NO At the earliest reasonable time, normal operational procedures will be reestablished as much as the situation and conditions permit. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 2
Event Postponed Level 2 Emergency Upon being notified that a potential event postponement exists, the Venue Coordinator will immediately notify the members of the Venue Emergency Response Team (VERT). The VERT will immediately assemble at a secure, private and convenient location on premises. The team will reduce the situation to basic details and current conditions. The team will assess immediate response needs, (i. e. medical, security, facilities, equipment repair, etc. ) and determine an appropriate response. Event Postponed? YES The Venue Coordinator will notify all onsite Functional Area Leaders of the postponement and an estimated restart time. The Venue Coordinator will notify the Joint Operations Command Center (JOCC) of the postponement and an estimated restart time. NO At the earliest reasonable time, normal operational procedures will be reestablished as much as the situation and conditions permit. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. (CONTINUED – see next page) End 3
Event Postponed (Cont) The JOCC will notify the Crisis Management Team (CMT) functional areas to provide this information to necessary resources. The Venue Coordinator and the JOCC will jointly decide if the event should be cancelled or re-scheduled. Event cancelled or re-scheduled? NO YES Refer to policies and procedures on “Event Cancelled”. At the earliest reasonable time, normal operational procedures will be reestablished as much as the situation and conditions permit. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 4
Event Cancelled Level 2 Emergency Upon being notified that a potential event cancellation exists, the Venue Coordinator will immediately notify the members of the Venue Emergency Response Team (VERT). The VERT will immediately assemble at a secure, private and convenient location on premises. The team will reduce the situation to basic details and current conditions. The team will assess immediate response needs, (i. e. medical, security, facilities, equipment repair, etc. ) and determine an appropriate response. The Venue Coordinator will notify the JOCC Director of their proposed plan. The JOCC Director will assemble the Crisis Management Team (CMT) to review the situation. The Venue Coordinator, in consultation with the JOCC Director and the Crisis Management Team will jointly decide if the event shall be cancelled. YES (Continued – See next page) Event cancelled? NO At the earliest reasonable time, normal operational procedures will be reestablished as much as the situation and conditions permit. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 5
Event Cancelled (Cont) The Venue Coordinator will notify all on-site Functional Area Leaders of the cancellation. On-site PA announcements of the cancellation will be made. The JOCC will notify Special Olympics Inc. (SOI) and relevant GOC Functional Areas Directors to provide this information to necessary resources. The JOCC will notify the Media Communications Center of the cancellation. The Venue Coordinator will provide written information concerning the situation and the response to the JOCC as soon as possible. End 6
Change of Venue Level 2 Emergency Upon being notified that a potential change of venue exists, the Venue Coordinator will immediately notify the members of the Venue Emergency Response Team (VERT). The VERT will immediately assemble at a secure, private and convenient location on premises. The VERT will reduce the situation to basic details and current conditions. The team will assess immediate response needs, (i. e. medical, security, facilities, equipment repair, etc. ) and determine an appropriate response. The Venue Coordinator will provide the Joint Operations Command Center (JOCC) with an initial overview of the situation and their proposed plan to change the venue. The JOCC Director will assemble the Crisis Management Team (CMT) to review the current situation and possible solutions. The Venue Coordinator and the GOC Director of the JOCC will jointly decide if the change of venue will occur. A 7
Change of Venue (Cont) A NO Venue Changed? YES Refer to the policies and procedures on “Event Delayed”, “Event Postponed”, or “Event Cancelled”. The JOCC will notify Special Olympics Inc. (SOI) and the GOC Functional Area Directors to provide this information to necessary resources. The JOCC will notify the Media Communications Center of the event venue change. The Venue Coordinator will provide written information concerning the situation and the response to the JOCC as soon as possible. End 8
Venue Evacuation LEVEL 3 EMERGENCY Upon being notified that a potential venue evacuation exists, the Venue Coordinator will immediately notify the members of the Venue Emergency Response Team (VERT). The VERT will immediately assemble at a secure, private and convenient location on premises. The team will reduce the situation to basic details and current conditions. The team will assess immediate response needs and determine the appropriate response. YES Venue Evacuated? NO The Venue Coordinator will begin to evacuate the venue in accordance with site specific evacuation plan. At the earliest reasonable time, normal operational procedures will be reestablished as much as the situation and conditions permit. The Venue Coordinator will contact the local emergency services. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. The Venue Coordinator will notify the Joint Operations Command Center (JOCC) of the postponement and an estimated restart time. A End 9
Venue Evacuation (Cont) A The JOCC will notify the Crisis Management Team. The JOCC will notify Special Olympic International (SOI) and the GOC Functional Areas to provide this information to necessary resources. The JOCC will notify the Media Communications Center of the venue evacuation. Written information concerning the situation and the response will be gathered and submitted to the JOCC as soon as possible. The JOCC will continue to support the assigned local emergency services. The JOCC and the Venue Coordinator will refer to the policies and procedures on “Event Delayed”, “Event Postponed” and/or “Event Cancelled”. End 10
Bomb Threat LEVEL 3 EMERGENCY When a telephone bomb threat is received, the Operator taking the call will immediately utilize the bomb threat checklist and ask the questions as listed. The person receiving the threat shall notify their Venue Coordinator and Venue Security Leader. The Venue Coordinator will notify the JOCC Director of the telephonic bomb threat. The JOCC Director will assemble the Crisis Management Team (CMT) to review the current situation and possible solutions. The JOCC Director and the Venue Coordinator will jointly decide if a cursory search of the venue is to be initiated. NO Cursory search required? The JOCC will notify the local law enforcement agency having jurisdiction where the original phone call was received. A crime report will be taken The Venue Coordinator will cause an incident report to be completed and submitted to the JOCC as soon as possible. End YES The Venue Coordinator of the identified site assembles the Venue Emergency Response Team (VERT) and initiates a cursory search of the venue. A 11
Bomb Threat (Cont) A Item Found? YES Refer to the “Suspicious Package” section. NO The Venue Coordinator will notify the JOCC of the negative finding. The JOCC will notify the local law enforcement agency having jurisdiction where the original phone call was received. A crime report will be taken. The Venue Coordinator will cause an incident report to be completed and submitted to the JOCC as soon as possible. End 12
Suspicious Package A package of unknown ownership is located. Can the owner be identified? YES The package is released to its owner. Written information concerning the situation and the response will be gathered and submitted to the Joint Operations Command Center (JOCC) in the daily event report. NO The package is to be considered suspicious in nature. The item is not to be moved and the area surrounding the suspicious package is to be isolated. End Notification is to be made to the Venue Coordinator, the Venue Security Leader and on-site law enforcement. A 13
Suspicious Package (Cont) A The Venue Coordinator notifies the JOCC of the suspicious package. The JOCC Director will assemble the Crisis Management Team (CMT) to review the current situation and possible solutions. The JOCC Director and the Venue Coordinator will jointly decide if the Explosive Ordnance Disposal (EOD) team is to be dispatched. The EOD team is contacted by the JOCC to respond to the suspicious package. The JOCC Director notifies the Media Communication Center of the EOD response. NO Is the suspicious package found to be explosive? YES The EOD team will follow their normal operating procedures. The Venue Coordinator will notify The JOCC Director of the negative findings. The Venue Coordinator will cause an incident report to be completed and submitted to the JOCC as soon as possible. End The Venue Coordinator will yield to the direction of the local law enforcement agency. The JOCC Director notifies the Media Communications Center of the findings. The Venue Coordinator will cause an incident report to be completed and submitted to the JOCC as soon as possible. 14 End
Missing Delegate – On Venue Level 2 Emergency Missing delegate reported to venue security. The Venue Security Leader will confirm the report of the lost delegate with the available delegation leaders on-site. The Venue Security Leader will request a description of the individual and pertinent data. This information will be distributed to all security personnel and information services. The information and data taken will be distributed to all security personnel and information services. Security will conduct a cursory search of the venue. The Venue Security Leader will notify the Venue Coordinator who will notify the Venue Emergency Response Team (VERT). NO YES Delegate located? The Venue Security Leader will advise the police officer on site and the Venue Coordinator that the delegate has not been located. The found delegate is returned to the authorized delegation leaders. An incident report will be filed by the Venue Coordinator. The Joint Operations Command Center (JOCC) will be notified when law enforcement support is requested by the Venue Coordinator. A End 15
Missing Delegate – On Venue (Cont) A The JOCC will assemble the Crisis Management Team and determine the appropriate action steps to be taken to support law enforcement officer on-site. The law enforcement officer on site will follow their standard operational procedures. NO Delegate Located? YES On-site law enforcement officer will relinquish the investigation to his agency. The found delegate will be returned to the authorized delegation leaders/Parent or Guardian. The JOCC will continue to support law enforcement agency and the JOCC will notify Special Olympics Inc. (SOI) and the Media Communications Center (MCCTR). An incident report will be filed by the Venue Coordinator. End 16
Found Delegate On Venue Delegate reported found to venue security. Security will retain the delegate at their present location and notify the Venue Security Leader. The Venue Security Leader will notify Information Services and the Venue Coordinator of the found delegate. The Venue Coordinator will provide the Venue Emergency Response Team (VERT) and all other Functional Area Leaders with a description of the found child. A Public Address announcement will be made in accordance with the standard PA announcements for found children/delegate(s). The on-site law enforcement officer is notified by the Venue Security Leader to escort the delegate to the pre-determined secured location within the venue. NO A Parent/Guardian Located? YES The found delegate will be returned to the authorized parent or guardian. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 17
Found Delegate On Venue (Cont) A The Venue Coordinator notifies the JOCC that the found delegate has not been reunited with Coach/Delegation leader. The JOCC notifies all venues of the found delegate, complete with description and all pertinent data. The JOCC notifies Special Olympics International (SOI) and Head of Delegation (HOD) of found delegate. End 18
Missing Delegate – Off Venue Level 2 Emergency Joint Operations Command Center (JOCC) notified of lost delegate(s). The JOCC Director will confirm the report of the lost delegate with available delegation leaders. The JOCC will request a description of the individual(s) and pertinent data. JOCC notifies the Crisis Management Team and the local law enforcement agency. The JOCC will maintain contact with the coach/individual notifying them of the situation to determine if further action is necessary. The JOCC will notify Special Olympic International (SOI) and the GOC Functional Areas to provide this information to necessary resources. The JOCC will notify the Media Communications Center of the lost delegate(s). Written information concerning the situation and the response will be gathered and submitted to the JOCC as soon as possible. The JOCC will continue to support the assigned local law enforcement agency. End 19
Found Delegate Off Venue Delegate reported found to Law Enforcement checks delegate for injuries. YES Is delegate injured? Is injury major? NO NO Law Enforcement holds the delegate at their present location and notifies JOCC. Level 3 Emergency Law Enforcement calls 911 for EMS. Law Enforcement notifies JOCC of EMS dispatch, and patient hospital destination. JOCC notifies Crisis Management Team of EMS transport of delegate. CMT directs Medical Director and Delegation Services director to take appropriate action. CMT authorizes spokesperson to notify Media Communications Center. JOCC files incident report. Medical Director files medical incident report. . JOCC notifies Transportation to pick -up delegate and take to home Village. JOCC notifies HOD and Delegation Services. Transportation picks up delegate from Law Enforcement official and transports to Delegation Services at the Venue Support Center in the home Village hotel. An incident report is filed by Delegation Services with assistance from the JOCC. 20 End
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Missing Child On Venue Child reported missing to venue security. The Venue Security Leader will request a description of the individual and distribute it to security personnel and information services. The reporting individual will be advised that when the person is located they will be taken to information services. The Venue Security Leader will notify the Venue Coordinator. The Venue Coordinator will assemble the Venue Emergency Response Team (VERT). The Venue Security Leader will initiate a cursory search of the venue in an attempt to locate the child. YES NO Child Located? Level 2 Emergency The Venue Security Leader will advise the law enforcement officer on site and the Venue Coordinator that the lost child has not yet been located. The Venue Coordinator will notify the JOCC Director of the lost child situation. The found child will be returned to the authorized parent or guardian. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. The law enforcement officer on site will follow their standard operational procedures. End The JOCC will determine the appropriate action steps to be taken to support the law enforcement agency. A 22
Missing Child On Venue (Cont) A Level 3 Emergency Once the on-site law enforcement officer relinquishes the investigation to his agency, the Joint Operations Command Center (JOCC) will notify the Media Communications Center (MCCTR). An incident report will be filed by the Venue Coordinator. End 23
Found Child On Venue Child reported found to venue security. Security will retain the child at their present location and notify the Venue Security Leader. The Venue Security Leader will notify Information Services and the Venue Coordinator of the found child. The Venue Coordinator will provide the VERT and all other Functional Area Leaders with a description of the found child. A Public Address announcement will be made in accordance with the standard PA announcements for found children. The on-site law enforcement officer is notified by the Venue Security Leader to escort the child to the pre-determined secured location within the venue. NO A Parent/Guardian Located? YES The found child will be returned to the authorized parent or guardian. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 24
Found Child On Venue (Cont) A The Venue Coordinator notifies the JOCC that the found child has not been reunited with Parent/Guardian. The JOCC notifies all appropriate venues of the found child, complete with description and all pertinent data. The JOCC notifies local law enforcement agencies of the found child. The JOCC, in conjunction with the local law enforcement agency, will determine a reasonable amount of time to retain the child on-site. NO Level 3 Emergency Parent/Guardian located in reasonable time period? YES The JOCC will instruct the Venue Coordinator to release the child to the law enforcement agency. The found child will be returned to the authorized parent or guardian. The JOCC Director will notify the Media Communications Center (MCCTR) of the found child. An incident report will be filed by the Venue Coordinator. End 25 End
Serious Injury/Illness Delegate Medical or venue personnel are notified of a potential serious injury/illness to a delegate. NO Medical personnel on-site? Local Emergency Medical Services (EMS) are contacted. YES Medical personnel are dispatched to the location of the potential serious injury/illness. Patient’s written medical history is given to EMS. Medical Leader notifies JOCC of incident and EMS dispatch and patient hospital destination. The JOCC will notify hospital, send medical history, offer available resources, and notify delegation/coach. An incident report will be filed by the Venue Coordinator. Is EMS required? YES A NO Patient will be treated and taken to on-site clinic and/or Poly Clinic for definitive care and discharge. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the incident report filed by the Venue Coordinator. End 26
Serious Injury/Illness Delegate (Cont) A Level 3 Emergency NO EMS on-site? YES Local EMS are contacted. The Venue Medical Leader deploys on -site EMS unit. The Venue Coordinator notifies the JOCC Director that the EMS is en-route. Local EMS assumes responsibility for patient. On-site EMS assumes patient care responsibility. Written information concerning the situation and the response will be gathered and submitted to the JOCC will notify Media Communications Center of EMS transport of delegate. The Venue Coordinator will file an incident report with the JOCC as soon as possible. End 27
Serious Injury/Illness Spectator – On Venue Medical or venue personnel are notified of a potential serious injury/illness to a spectator. NO Local Emergency Medical Services (EMS) are contacted. Medical Leader notifies JOCC of incident and EMS dispatch and patient hospital destination. The JOCC will notify Media Communications Center of EMS transport of spectator. An incident report will be filed by the Venue Coordinator. End YES Medical personnel on-site? Medical personnel are dispatched to the location of the potential serious injury/illness. YES NO Is EMS required? A Patient will be treated and taken to on-site clinic and/or Poly Clinic for definitive care and discharge. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End 28
Serious Injury/Illness Spectator On Venue (Cont) A YES NO EMS on-site? Level 3 Emergency Local EMS are contacted. The Venue Safety Leader will contact the Venue Medical Leader for deployment of EMS unit. Local EMS assumes patient responsibility. JOCC will notify Media Communications Center of EMS transport of spectator. Written information concerning the situation and the response will be gathered and submitted to the JOCC on an Incident Rep; ort as soon as possible. End 29
Non-Serious Medical Incident Medical personnel respond to incident/patient walk-in and access. Patient Refuses Treatment Minor injury/ illness? Patient Accepts Treatment Complete Patient Refusal form and obtain patient, parent or guardian signature. Treat patient. Complete patient encounter documentation. Follow discharge procedures and follow-up, if necessary. Written information concerning the situation will be gathered and submitted to the JOCC on an Incident Report. Submit Patient Encounter form to the JOCC on an Incident Report. End 30
Defection/Request for Political Asylum Games personnel notified of the intention from a Foreign National to defect or make request for political asylum. NO On-site Law Enforcement visible? Yes The Games personnel will escort the Foreign National to a pre-determined secure location. The Games personnel will escort the Foreign National to the on-site law enforcement officer. Games personnel notifies the Venue Coordinator and the Venue Security Leader of the defection/request for asylum. Games personnel notifies the Venue Coordinator and the Venue Security Leader of the defection/ request for asylum and that the person requesting defection/asylum was turned over to the on-site law enforcement officer. The Venue Security Leader will notify the on-site law enforcement officer of the defection/ request for political asylum. The Venue Coordinator will immediately notify the JOCC. The JOCC will notify the Crisis Management Team. The JOCC Director will notify the appropriate local and federal law enforcement agencies for proper disposition. The GOC Director will also notify the Media Communications Center (MCCTR). The Venue Coordinator will file an Incident Report with the JOCC as soon as possible. The Commanding Officer of the JOCC will compile the appropriate reports and retain in file. End 31
Mass Casualty/Illness Situation On Venue Games personnel are notified of a potential situation of mass casualty or illness at a venue. The Games personnel are dispatched to the site of potential mass casualty or illness Mass casualty/illness situation? NO Level 3 Emergency Medical/Safety personnel on-site? YES A NO Local Emergency Services (911) are contacted. Venue Coordinator notifies the JOCC Director of mass casualty/illness situation. The Venue Security Leader or Venue Medical Leader will notify the Venue Coordinator of the current situation. The Venue Coordinator will file an incident report with the JOCC as soon as possible. Local Emergency Services assumes control of incident. The Venue Coordinator or The JOCC Director will request additional emergency personnel if appropriate. The JOCC Director will notify the Media Communications Center (MCCTR) of the mass casualty/illness situation End The Venue Coordinator will file an incident report with the JOCC as soon as possible. End 32
Mass Casualty/Illness Situation On Venue (Cont) A The Medical/Safety personnel are dispatched to the site of mass casualty or illness. Local Emergency Services (911) are contacted. On-site Games personnel are deployed to the location of the incident. The Venue Coordinator will notify the JOCC Director of the incident. Local Emergency Services assume control of the incident. The Venue Coordinator or The JOCC Director will request additional emergency personnel if appropriate. The Commanding Officer at the JOCC will notify the Chief Executive Officer (CEO), Media Communications Center, and Special Olympics Inc. (SOI). The Venue Coordinator will file an incident report with the JOCC as soon as possible. End 33
Behavioral Crisis The VSC is notified that a behavioral situation is in progress. The VSC notifies Security and Medical to respond. Venue Coordinator is notified. Coach or Delegation Leader is notified. NO Is there a Behavioral Specialist assigned to the Venue? The Security and Medical personnel (and the Coach) will attempt to calm the Athlete and defuse the situation. YES Contact Behavioral Specialist and request them to report to the scene or VSC. Take Athlete to the venue Medical Station. If Athlete refuses to be moved, Security should remove bystanders. Venue Coordinator is notified, and VERT is assembled if situation persists. The team will assess the situation and determine action. The Venue Coordinator notifies the JOCC. The JOCC will notify the Crisis Management Team, as appropriate. Venue Coordinator will submit an incident report to the JOCC as soon as possible. End 34
Death of a Delegate Level 3 Emergency The JOCC is notified that a death has occurred. The JOCC Director will notify and assemble the Crisis Management Team. The Crisis Management Team will initiate appropriate action as necessary to determine the cause of death from local law enforcement, the Medical Committee, and/or the appropriate Head of Delegation. The notification of the next of kin will be determined by the JOCC and SOI in conjunction with the Medical Examiner. The JOCC will dispatch grievance counselor(s) to the appropriate delegation and/or delegates who were witness to the incident. The JOCC in conjunction with SOI, will assist with proper disposition of the remains. The JOCC Director will compile the appropriate reports and retain in file. End 35
Criminal Activity Venue Security is notified of an incident that could be criminal in nature. Security notifies Venue Security Leader and requests that the Venue Security Leader and the on-site local law enforcement officer respond to the location of the suspected criminal activity. The Venue Security Leader and onsite law enforcement respond and determine if the incident constitutes criminal activity. YES Is it criminal activity? NO The on-site law enforcement officer takes appropriate action, and the Venue Security Leader assists as appropriate. The Venue Security Leader notifies the Venue Coordinator and the JOCC of the incident and the action taken by the on-site law enforcement officer. The Venue Security Leader will complete the incident report. End The Venue Security Leader will determine if the activity is in violation of the Game’s policy. NO Violation of Games’ policy? YES Person(s) providing the initial statement of suspected criminal activity will be advised of the final disposition. Written information concerning the situation and the response will be gathered and submitted to the JOCC in the daily event report. End Refer to “Disorderly Conduct/Trespass”portions of the Security Policies and Procedures manual. 36
Inclement Weather Inclement weather reported to the Venue Coordinator. The Venue Coordinator will verify the report of inclement weather by use of on-site meteorologist or National Weather Service (NWS) via the Joint Operations Command Center (JOCC). The type of inclement weather system will be identified to the Venue Coordinator, including type, arrival time, intensity and duration. NO Normal operational procedures will be reestablished as much as the situation and conditions permit. Will system impact games? YES The Venue Coordinator, in conjunction with the JOCC, will determine the appropriate plan of action. The JOCC and Venue Coordinator will refer to the policies and procedures on “Event Delayed”, “Event Postponed”, and/or “Event Cancelled”. End 37
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