Establishing Effective Committees Communication Building Blocks of Committees
Establishing Effective Committees & Communication
Building Blocks of Committees • • Designated members Committee charter Agenda Team building/development • Resources NH Staffing Toolkit July 2010
Member Selection • 50% administration / 50% direct care staff • How do you select a high performing team? – Volunteers? – Speak up or silent? – From every area with inpatients? – By licensure? • Ensure representative sample!
Structure: Adopt Committee Charter • Committee name • Nursing Staffing Committee • Committee membership • 50/50 • Objectives, Tasks and Accountabilities • Charter • Schedule of meetings • At least annually • • • Record keeping / minutes / decisions made Attendance & participation expectations Expected outcomes & timeline
The “Accountability Agenda” • • • Right people at right time Know topics in advance Know when agenda will get to each member Everyone gets a chance to be heard Actions & Accountabilities…Who Does What by When
Nurse Staffing Committee Agenda Date & Time: 11/7/08 9 -10: 30 AM Place: Classroom 1 Attendees: Objective of the Meeting: Develop a house-wide staffing plan Topic (What) Person Process Responsib le (Who) (How) Charter CNO Time (When) Presentati 9: 00 on 9: 30 Discussion
Team Building & Development 1. Forming, norming, storming, performing… mourning (adjourning) 2. Group norms • Ground rules • Decision-making standards 3. Cultural norms
Team “Rules of the Road”… • Group Norms – Guide team member behavior • Ground Rules – Guidelines for participation – Goal: open, respectful dialogue • Decision-Making Standards
Cultural Norms • Shared leadership – participative decision making • Interest based decision making • Collaboration • Consensus building
Participative Leadership • Open form of management • Employees: strong decision-making role • Leaders seek strong collaborative relationships
Interest-based Decision Making Principles & Assumptions • Issues not personalities • Interests not positions • Create options to satisfy mutual and separate interests • Principled negotiation enhances relationships • Mutual gains are possible • Open discussion expands mutual interests/options
Collaboration • A process of participation through which people, groups and organizations work together to achieve desired results. • Team members: • Contribute • Take Responsibility • Value Other’s Viewpoints
Consensus Building • Everyone plays a role in group decision making • Compromise may be needed • Merriam-Webster dictionary definition: – a : general agreement – b : the judgment arrived at by most or all of those concerned – group solidarity in sentiment and belief
Defining resources needed to support group work • Administrative support * Meeting planning & communication * Document development * Minutes & Action Plans
Support resources continued… • Accessibility to needed data & reports * Data driven/evidence based decisionmaking * Using data to evaluate staffing effectiveness • Communication support
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