ESP Logistics EMEA Global Service Parts Logistics Home

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact A Global Import Export Compliance Program For Technology Service Logistics Service Supply Chain Customs Compliance Design Importer of Record Services Representation Source, Purchase & Implement vendor solution Project, vendor & Contract Management Global IOR EOR Service Network Import & Export Compliance Freight & Brokerage Services

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact A Global Import Export Compliance Program For Technology Service Logistics If you are reading this you are likely a global technology business faced with the prospect of supporting the warranty and extended warranty of product sold in ever more remote emerging markets of the world. You are under pressure to commence service support in geographies you have little experience of and would like a tool to revert these markets to a level playing field you are familiar with. In the following slides I will explain how we can assist you to do this and enable you to concentrate on the business of supporting your customers.

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Global Import Export Compliance For Technology Service Logistics Tell us the country, product, vendors & volumes… & we will… Undertake a compliance assessment to define: • Import licences & certification requirements • Shipping Import documentation requirements. • Official customs & authority tax, duties & charges Provide a costed solution which includes: • Acquisition of any required licences or certification • Provision of a legal entity to act as IOR / EOR. • Provision & population of all import documentation • Provision of any viable tax recovery solutions • Means to get support product in & out of the country to support your required SLA whilst meeting all local authority compliance and reporting requirements.

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Global Import Export Compliance For Technology Service Logistics If you like the solution presented we will… Design a multi-vendor implementation plan to: • Acquire Import licences & certification required • Define & agree individual vendor responsibilities • Distribute & approve Import documentations. • Define timetable for initial stocking • Support your customer SLA & RMA retrieval program Manage the multi-vendor implementation to conclusion: • Acquisition of any required licences or certification • Administer individual vendor responsibilities • Administer all import documentation • Administer any viable tax recovery solutions • Micro manage initial stocking & service delivery

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Global Import Export Compliance For Technology Service Logistics Once implemented all ESP solutions carry on going Compliance & Performance support we will… Design a compliance performance plan to: • Monitor licensing and certification renewals • Pre dispatch approval of export documentation • Monitor process events inc clearance time • Police vendor responsibilities & performance • Provide exception management and intervention

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement process… Stages of engagement 1. Project statement / SOW / contract Allow ESP to define a statement of your requirements to cost & sign off the engagement plan. 2. Compliance Assessment ESP undertake a formal Assessment of all required import permits, certification, documentation costs & procedures specific to your planned country inventory. 3. Implementation If agreeable have ESP implement your designed solution into your existing service supply chain to conclusion. 4. Management ESP solutions include performance & compliance management for the life the solution is required in use.

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement costs… • 2 -3 days Raise Project statement 1 st Country only • £ 2’ 760. / country Design & Cost Service Solution • £ 2’ 760. / country Multi-vendor Implementation • £ FOC Ongoing Compliance & Performance Management Where a 3 PL is engaging for multiple clients, ESP can discount fees for 2 nd & subsequent clients per country

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Additional services available… ESP have been active in most aspects of designing, developing, marketing and managing an SPL network. We would be pleased to support you as a temporary external resource for open projects across solution design, optimization, sourcing, purchasing, implementation & management. .

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services IOR Services Contact Client & Vendor Services… • Service Supply Chain Design • Importer of Record Services Network • Design, Source, Purchase, Implement & Manage • Project & Contract Management • Compliance, IOR & Tax efficiencies • Multi-vendor selection • Unification software

ESP Logistics EMEA & Global Service Parts Logistics Home About Provider Services User Services Contact Paul Moores Managing Consultant pmoores@esplogistics. com +44 (0) 777 551 0608 EMEA & Global Service Parts (ESP) Logistics 22 Brandwood Close Worsley Manchester M 28 1 XX WWW. ESPLogistics. com