ESCC Winter Meeting Agenda Review Surya Singh ESCC

ESCC Winter Meeting Agenda Review Surya Singh – ESCC Chair Susan Hicks – ESCC Deputy Chair February 25/26, 2014 1

Logistics Agenda: IP Posted at https: //indico. fnal. gov/conference. Time. Table. py? conf. Id=739 1#20140225 SLAC Wireless Access – SSID “Visitor” with voluntary registration. Meeting location – Kavli Auditorium, Bldg. 51. Guesthouse is Bldg. 49. Lunch will be delivered just outside of the auditorium where we'll have the conference. Likely self serve tables. There will be a small number of extra lunches as pay-on-the-spot option. There also food trucks at a 5 minutes walking distance. Tuesday Night Social at Gordon Biersch, 640 Emerson St, Palo Alto. Meet at … in front of SLAC Guesthouse. Transportation? ? ? 2

Access Instructions for ESCC Meeting Videoconference: If you have an ESnet ECS registered endpoint, simply connect to 75372214 (for 75 ESCC 14) on your videoconferencing device. We won't be using a PIN, so simply press # at the prompt. If your device can access the Global Dialing Scheme (GDS) please connect to 0011349 75372214 (no spaces) If you have a SIP client dial 75372214@es. net If you have a H 323 client that can dial URI 75372214@es. net Ready. Talk for audio only: Within US: 1 -866 -740 -1260 Toll free: http: //www. readytalk. com/legacy/an. php? tfnum=8667401260 and select the number for your location Access Code: 8404516 Ready. Talk to view presentations: Enter http: //esnet. readytalk. com/ into your browser, select "Join a Meeting" and use participant code 8404516 3

Present Meeting and Next This Meeting Any issues with getting approvals? Is 90 -day advance approval a hard deadline? Next Meeting Indianapolis (IUPUI); Oct. 2014 Aligned with next Internet 2 Technical Congress Day and Half or Two Full Days? End or beginning of the week? Begin Planning middle of August Spring 2015 – at Berkeley? 4

Technical Agenda Committee Acknowledgements Thankful for the participation of Antonio Ceseracciu and Les Cottrell – SLAC (applause please) Paul Martinez (INL) Andy Kowalski (JLAB) Jason Lee (NERSC) Paul Henderson (PPPL) Phil De. Mar (FNAL) Lauren Rotman, Jason Zurawski, Inder Monga, Sheila Cisko (ESnet) Bryan Hess (JLAB) Susan Hicks (ORNL) Sheila Cisko (FNAL) 5

2013 Esnet Customer Satisfaction Survey 14 responses (12 office of Science, 2 NNSA) Site Coordinators section of the survey: Narrow focus: site network staff interactions w/ ESnet Overall Rating: 4. 93/5 (13 graded 5, 1 graded 4; previous year – 5) Higher Score Areas: 4. 9 – 4. 93 (Science DMZ, OSCARS, WAN Svcs) Lower Score Areas: 4. 64 – 4. 71 (Outreach, Notice of Outages, Planning Upgrades) Higher-level services section of the survey Broader scope / higher-level services - but Site Coordinators are supposed to ensure the appropriate people answer each survey question Overall Rating: 4. 93/5 (13 graded 5, 1 graded 4; previous year – 5) Higher Score Areas: 4. 67 – 4. 93 (Knowledge Base, ESnet processes and responsiveness) Lower Score Areas: 3. 55, 4. 27 (ESC VC, Ready. Talk) 6

2013 ESNET CUSTOMER SATISFACTION SURVEY CONTD. . 7

ESNET SURVEY RESULTS CONTD. . Modified the survey questions slightly - added a bullet on Science DMZ 8

2013 Survey Results contd. . Removed question on “Rate your satisfaction (in terms of impact on your site) with how last year's (2012) transition of the ESnet backbone from ESnet 4 to ESnet 5 was handled” Relevance of “Rate how well ESnet services complement your site’s cyber security activities. Note that ESnet does not provide site-level security services. ” – keep/drop? 9

2013 Survey Results contd. . Added a new question on tools at fasterdata. es. net “How would you rate the knowledge base and tools available at fasterdata. es. net? ” 10

2013 SURVEY RESULTS CONTD. . 11

2013 SURVEY RESULTS CONTD. . 12

ESCC Charter Review The ESCC is a standing committee whose members are appointed by the individual ESnet site organizations. The ESCC serves as: An advisory body to the NLCIO, providing a forum for the consideration of a broad range of technical issues. A forum for information interchange about ESnet-wide activities and plans and site-specific requirements and plans. A forum for interactions with the ESnet manager and staff. A forum for interactions with ER programs that use or would like to use ESnet facilities. Action for ESCC Update the Charter? Align the Survey Questions with ESnet activities? Feedback – email 13