Ernst Young onboarding portal HR com Webcast September

Ernst & Young onboarding portal HR. com Webcast September 13, 2011

Agenda ► About Ernst & Young ► Ernst & Young onboarding ► Business need ► Why Enwisen? ► Implementation experience and lessons learned ► Q&A

Who is Ernst & Young? ► Global leader in assurance, tax, transactions and advisory services ► $21. 3 billion in revenue ► 141, 000 people worldwide ► More than 640 locations in 140 countries ► Serving clients from startups to multinationals in every industry

Our global areas Americas Japan People: 40, 000+ Revenue: $8. 4 billion People: 7, 000+ Revenue: $1. 1 billion EMEIA People: 67, 000+ Revenue: $9. 5 billion Asia-Pacific People: 25, 000+ Revenue: $2. 1 billion Driving seamless, consistent, high-quality client service worldwide

12 Years on FORTUNE’s “ 100 Best Companies to Work For®” list and. . .

Ernst & Young onboarding - Americas ► Onboard 14, 000+ new hires per year in the Americas, 9, 000+ in the US ► Onboarding team part of Learning & Development ► Onboarding leaders and single points of contact in each of the 11 geographic sub-areas ► Shared Services Center in Dallas executes onboarding process for the US

Onboarding framework Welcome Connect Addressing new hire needs. Key Activities Prior to start Day 1 Linking new hire with teams, resources and networks. Days 2 -3 Contribute Supporting new hire growth and development through experiences, coaching and learning. Days 4 -5 Weeks 2 -6 Day 90 and beyond Service line training Welcome to EY for direct admit partners, principals, executive directors, and directors Onboarding portal Outreach call Local office orientation Peer advisor meeting Welcome to EY (orientation) Counselor meeting Ongoing touch points “It’s about welcoming and engaging our new hires, helping them build their networks, and preparing them for success. ”

Business issues ► Welcome emails individually created ► Standardized firm welcome email limits personalization ► Multiple welcome emails (i. e. , firm, sub-area, service line) ► Manual handoffs between internal functions ► Administrative tasks completed during first week ► Manual tracking of tasks using multiple systems/tools

Onboarding portal objective ► Enhance the onboarding process by creating an onboarding portal designed to ► Provide a consistent new hire experience ► Facilitate socialization into the EY culture (i. e. , build a sense of community) ► Reduce time to contribution ► Drive operational efficiencies

Why Enwisen? ► Conducted an extensive analysis by ranking vendors along various criteria including: ► ► ► End user experience Workflow functionality Functional requirements Role based security Company culture Key differentiators: ► ► ► End user experience Company culture Pricing ► ► ► Scope and pricing Leading practices References Security Capacity/technology

Projected operational efficiencies Task Hours Customization of welcome messaging 2750 hrs Triaging and researching new hire questions 825 hrs Sub-total 3575 hrs Other Processing HR paperwork (e. g. , manual entry of direct deposit information) Manual data entry by field resources Manual hand-offs and work-arounds Reporting Printing costs TBD Projected annual savings = $300 k+

Project timeline July August 2009 RFPs On-site sent demos October November 2009 Vendor Project kick selected -off November 2009 – April 2011 April, 2011 Development Go live!

Ernst & Young onboarding tours

New hire welcome email

Onboarding portal opening page

Welcome from Chairman and CEO HR. com Webcast

Sample form HR. com Webcast

Content page – Total Rewards

Onboarding form

Onboarding portal opening page

Before you start tour

Where to report tour stop

Sample report – daily workflow status

Lessons learned ► Keep it simple! ► Don’t assume process is being executed as designed ► Document and validate all process components

Questions? Kate Barbro kate. barbro@ey. com +1 201 872 5144

Want to Learn More? ► ► ► Look for an for email from WCook@enwisen-HR. com to request follow-up materials Upcoming webinars and events: www. enwisen. com HR Shared Services Summit – Orlando, FL – October 24 -26 – Stay tuned for Special Discount for Friends of Enwisen Copyright © 2011 Enwisen, Inc. All rights reserved.