Equality Lead Meeting 23 rd June 2011 Normanton

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Equality Lead Meeting 23 rd June 2011 Normanton Golf Club 2011 TM-Training

Equality Lead Meeting 23 rd June 2011 Normanton Golf Club 2011 TM-Training

Overview Issues faced Solutions Employees Best practice Good policy Further info & resources 2011

Overview Issues faced Solutions Employees Best practice Good policy Further info & resources 2011 TM-Training

Issues Fear Vulnerability Lack of respect Previous negative experiences Refusal to treat trans patients

Issues Fear Vulnerability Lack of respect Previous negative experiences Refusal to treat trans patients ‘Outing’ by professionals 2011 TM-Training

Solutions Training Robust policies and procedures Supported by all staff and led by management

Solutions Training Robust policies and procedures Supported by all staff and led by management Consultation Visibility 2011 TM-Training

Staff Education Professional training courses Robust policies Challenge behaviours Resources 2011 TM-Training

Staff Education Professional training courses Robust policies Challenge behaviours Resources 2011 TM-Training

Staff Training - Advantages Increased confidence Increased knowledge Better understanding & respect Aware of

Staff Training - Advantages Increased confidence Increased knowledge Better understanding & respect Aware of specific needs Better reputation Less complaints 2011 TM-Training

Visibility Publishing policy – transparency Posters & resources available Presence at trans events &

Visibility Publishing policy – transparency Posters & resources available Presence at trans events & conferences 2011 TM-Training

Trans Employees – Short Term Work with the employee Devise a strategy together Consider:

Trans Employees – Short Term Work with the employee Devise a strategy together Consider: Documentation Communication Clothing/uniform Time off Support 2011 TM-Training

Trans Employees – Long Term Time off for appointments & surgery Ongoing support Harassment/bullying

Trans Employees – Long Term Time off for appointments & surgery Ongoing support Harassment/bullying procedure 2011 TM-Training

Best Practice Negative experiences Consultation In-patient treatment Previously published guidelines 2011 TM-Training

Best Practice Negative experiences Consultation In-patient treatment Previously published guidelines 2011 TM-Training

Negative Experiences Patients refused treatment as they are trans Patients left in inappropriate waiting

Negative Experiences Patients refused treatment as they are trans Patients left in inappropriate waiting area a case of one patient being guarded Wrong names or pronouns used Staff members bullied 2011 TM-Training

Negative Experiences (cont) Training already in place – inaccurate Mixed in with sexuality Wrong

Negative Experiences (cont) Training already in place – inaccurate Mixed in with sexuality Wrong language & definitions Patients being outed a doctor saying ‘so you still have a vagina’ in a loud voice on the ward in front of family members who may not know they are trans 2011 TM-Training

Best Practice - Consultation Patient Rep Groups Meeting with local groups - e. g.

Best Practice - Consultation Patient Rep Groups Meeting with local groups - e. g. Porterbrook and Charing Cross Sheffield Centre for HIV & Sexual Health – expert advise 2011 TM-Training

Best Practice – In-patient Hallamshire hospital Separate room Respect shown at all times Patient

Best Practice – In-patient Hallamshire hospital Separate room Respect shown at all times Patient needs considered & patient consulted No info given out to staff who didn’t need to know Feedback asked for by staff nurse 2011 TM-Training

Policy Communication & language Flexibility Feedback/Comments – users & staff Grievance/Complaints procedure Bullying/harassment Specific

Policy Communication & language Flexibility Feedback/Comments – users & staff Grievance/Complaints procedure Bullying/harassment Specific needs Legislation 2011 TM-Training

Further Info & Resources Dept of Health Publications Trans: A Practical Guide for the

Further Info & Resources Dept of Health Publications Trans: A Practical Guide for the NHS: http: //www. dh. gov. uk/en/Publicationsandstatistics/Publications. Policy And. Guidance/DH_089941 Living My Life: http: //www. sexualhealthsheffield. nhs. uk/resources/livingmylife. pdf Other policies Support networks 2011 TM-Training

TM-Training Lee Gale Web: www. tm-training. co. uk Email: lee. gale 10@gmail. com Tel:

TM-Training Lee Gale Web: www. tm-training. co. uk Email: lee. gale 10@gmail. com Tel: 0781 585 0795 2011 TM-Training

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