Equality Advisory Support Service Advice Pack Name EASS

Equality Advisory Support Service Advice Pack Name EASS Reference Number Part one – My protected characteristic Part two – The prohibited conduct Part three – Your issue Part four – My letters and responses (non-disability issues) Part four – My letters and responses plus requests for reasonable adjustments (disability issues) Part five – Further action Equality Advisory Support Service Telephone 0808 800 0082 Textphone 0808 800 0084 equalityadvisoryservice. com FREEPOST, EASS Helpline, FPN 6521 001 COV

Purpose of this pack This pack is designed to help you record all the information and facts relating to your complaint of discrimination. This pack will: • Help you to form an argument of discrimination under the Equality Act 2010 by giving you a clear understanding of the type of discrimination (conduct) that may apply and how you can show it. • Keep all the information relating to your issue in one place while being an invaluable resource throughout each stage of your complaint. • Help you keep a track of all the events that happen including who you approach for advice, when key events happen, and what you can do to address the matter informally. • Help you move forward in your issue by clearly outlining the steps you can take and the assistance we can provide in order to help you resolve your complaint of discrimination.