eOffice Genesis Objectives Establish a Single Product for

e-Office – Genesis & Objectives Establish a Single Product for reuse in the Government. Electronic File Processing Support integration & interoperation Avoid Duplication of efforts Avoid redundant Data storage Promote Inter/Intra Govt Information Sharing Allow flexibility for scaling & sustainability

e-Office Framework –A top view

Content Management Web Gateway Portal Administration User Access Location Personalization e. Office Architecture SECURITY LAYER DATA LAYER IM KMS e. File PIMS e. Leave e. Tour Employee Master Data Management (to be accessed by all Applications) Common Data Access by all Applications Common Service Layer Search Monitoring Reports/MIS Data Archival Work Flow Automation Knowledge Management Session Management Exception Management Firewall Web Server Authentication Using LDAP Authentication Using DSC Document Repository

e. File Process

e. File • Prominent features – Email Diarisation – Generation of Acknowledgement for received letters – Follow up – Setting reminders on files and receipts – Powerful Global Search on metadata – Added security with Digital Signatures – Email and SMS alerts on important files – Instant Messaging for notifications

e. File Benefits • Increase transparency and efficiency to the working environment. • Increases productivity, and saves space. • Minimize processing delays. • Ensures the timely handling of important cases. • Enables officials to work from anywhere, anytime.

e. File Reports The MIS reports in e. File use information management methods tied to the workflow involving people, technology, and information for supporting in effective decision making. – Pendency Reports – Status Reports – VIP Summary Report – Diary Register – File Register

e. Leave – Workflow

IM – Unified Collaboration & Messaging Secure Internal Messaging to individual/ Groups Sharing documents Initiating discussions Share appointments Have instant talk Viewing all active users

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