Enterprise Workforce Management Absence Management Best Practices Work
Enterprise Workforce Management Absence Management Best Practices Work. Smarter. SM
Today’s Meeting Agenda • Who we are • Who I am • What is Enterprise Workforce Management? • Why is this practice mission critical? • What is Absence Management? • ◦ Accrual Calculation ◦ Automated Leave Requests ◦ Case Management Case Example September 20, 2021 2
Time. Link Overview • Time. Link is a premier provider of enterprise workforce management solutions, helping the world’s leading organizations improve operational performance • Established in 1986 • Global Company headquartered in New York with offices in Dallas and Germany • 300+ clients, with a global presence in 33 countries • Named by Forrester Research as a top 5 best-ofbreed vendor in the Workforce Management landscape September 20, 2021 3
Time. Link Team Loralee Bodo, Director of Product Strategy • Background ◦ Mrs. Bodo has been with Time. Link since July of 2007 ◦ Expert in the Time. Link offerings, responsible for setting the strategic direction for Time. Link's Enterprise product suite and a contributor to the company's overall product strategy. ◦ Prior to joining Time. Link, Loralee has close to a decade of experience working in the human resources, payroll, and technology industries; both as a consumer as well as a vendor at Amphenol Corporation and Ceridian. Loralee holds a Bachelor of Science in Management Information Systems and Finance from The University at Albany. September 20, 2021 4
Enterprise Workforce Management • In our own words this is the combination of art (HR) and science (software) that seamlessly connects your workforce with your business - helping you to better manage labor costs, reduce compliance risk, streamline existing business processes and improve workforce productivity. September 20, 2021 5
EWM = Mission Critical • Automation Efficiencies ◦ Employee pay calculation processes are automated to eliminate the possibility of manual errors or manipulation of data. • Streamline Organizational Processes ◦ This can be quite easily achieved through a centralized manager dashboard with visibility into the workforce on an enterprise or departmental view. • Effectively Control Labor ◦ Optimal use of labor becomes very important. This can be achieved as a result of a better understanding of cost allocations by department or cost center. • Increase Workforce Productivity ◦ An organization can best leverage its workforce through a deeper understanding of discrepancies in planned vs. actual schedules. • Real-Time Actionable Information ◦ A robust Enterprise Workforce Management solution can provide valuable data on the time and productivity aspect of your workforce. Key stakeholders in the company can then make informed business decisions to eliminate any bottlenecks and improve organizational efficiency to a greater degree. • Reduce Compliance Risk ◦ Mitigate exposure to potentially costly compliance liabilities, such as Fair Labor Standards Act, FMLA, State, Provincial, and Federal Laws. September 20, 2021 6
Common Causes for Payroll Errors Research shows three main causes of payroll errors include: 1. Employee Separations (>50%) 2. Absences (>25%) 3. Reported Time (>15%) September 20, 2021 7
Absence Management is Key 1. Increase employee productivity 2. Minimize labor costs 3. Ensure compliance with labor laws 4. Reduce absenteeism September 20, 2021 8
Accrual Calculations Current and Projected Accruals • Automate accrual calculations ◦ Grant, rollover, expiration, and cascading balances • Projected accrual calculations and validation • Employee and Manager visibility of current balances, including credits and debits Results • Minimize allotment calculation errors • Increased productivity September 20, 2021 9
Leave Request Process Leave Requests and Approvals • One point of entry with updates to schedules and timecards • Using validation to ensure only valid requests are being submitted • Employee/Manager communication • Notifications Results • Transparency between employees and managers • Reduced Absenteeism September 20, 2021 10
Leave Case Management FMLA, State, Local, and Corporate Leave Management • Flexible platforms to support changing leave regulations • Compliance with Federal and State leave laws • Centralize DOL Documentation • Integrate case management with other Workforce Management tools Results • Lower total cost of labor • Compliance with various leave laws and policies September 20, 2021 11
Client Case Study FMLA • A 2, 000 employee Health Plan • Challenges ◦ Manual FMLA Tracking ◦ Employee overuse of FMLA Time • Solution ◦ FMLA and Case Management Tool • Results ◦ Automated, local tracking of FMLA Cases ◦ Enforcement of Case Thresholds September 20, 2021 12
Time. Link® 2975 Westchester Ave Purchase, NY 10577 Loralee Bodo p: 914 -385 -1305 e: loralee. bodo@timelink. com Work. Smarter. SM
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