Enterprise Solution Deploy Options Point Solutions Application Solution

Enterprise Solution Deploy Options Point Solutions Application Solution Suite Manufact. User Portal Marketplace ESales SFA Field Service Call Center High RISK Open Integration within my. SAP. COM E-Business Platform Mobile E-Sales Analysis& Planning Field User Service Portal Campaign Pricing Mgmt. SFA SCM Marketplace Quick Start Long Term ROI

my. SAP. com and SAP R/3 Enterprise my. SAP. com SRM my. SAP SRM SCM my. SAP SCM HR my. SAP HR FIN my. SAP Financials PLM my. SAP PLM ERP SAP R/3 Enterprise Exchange my. SAP Exchanges my. SAP Technology CRM my. SAP CRM BI my. SAP BI 21 Industry Solutions my. SAP Services Enterprise Portal my. SAP Enterprise Portal

階段性流程導向 (Process Oriented)設計 Process oriented design can measure and achieve end-to-end outcomes, and to avoid functional silo and unnecessary handsoffs. Functions Drive the Business M A R K E T I N G M A N U F A C T U R I N G 第一階段 F I N & A C C T Processes Are Acknowledged but Functions Dominate M A R K E T I N G M A PROGRAM N U F PROGRAM A C T PROGRAM U R I PROGRAM N G A B F I N & C D 第二階段 A C C T Processes Drive the Business M A DEVELOP M PRODUCTS/PROCESSES F N A I U R N F DEMAND GENERATE K A E & C T T FULFILL DEMAND I A U N C R G C I T MANAGE ENTERPRISE N G 第三階段

Material Management Process Source Material Vendor Info List Master Record Pur. Req. R. F. Q Auto. Plan Order MRP/Manual PP SD MRO Pur. Order G. R/IR FI/CO

Procurement Process Requisition Payment 8 Vendor invoice 1 Requirements determination 核准請購流程 付款 Purchase Order ? 10 20 30 Invoice verification 7 6 2 Procurement 發票驗證 3 入庫及庫存管理 Purchase Order follow-up 貨物入港通知 10 10 20 20 30 30 4 Source determination 決定供應商範圍 Goods receipt and Inventory management 5 請購單 Vendor selection 選擇供應商 Order processing 核准採購流程

Inventory Management FI QM Orders / Projects / CC G/L accounts posting Quality inspection • Vendor evaluation vendor 3 (供應商評估) • PO History (採購歷史資料) • Information System goods receipt (採購資訊系統) • Inventory Controlling 收貨資料 (存貨控制 )

Invoice verification CO FI FI CO Orders / Projects /Cost centers G/L accounts / Accounts payable vendor 3 Vendor invoice Tolerance check ? Invoice verification Periodic Invoice Verification Partial Invoice Verification • Payment e. g. OK ! blocked invoice Delivery invoice Preliminary posting Automatic price update release of blocked invoice

Sales and Distribution Process Flow PP 業務部門 銷售活動 詢價 報價 Internet SM 出貨部門 收款部門 Sales Support 交貨單 Inquiry 開立發票 Billing Delivery Quotation 應收帳款／銷貨 Customer A/R / Sales 出貨 訂單 ＴＲ Sales Order 契約 Contract Customer Goods Issue ピッキングリスト 梱包指図 Transportation 見積書 注文請書 請求書 倉庫 Consumer 會計 MM WM 管理部門 庫存管理 (倉庫管理) SIS / EIS 銷貨成本／存貨 Cost of Goods Inventory Management Sold / Inventory (Warehouse ＦＩ Management) Financial Accounting / Controlling COＣＣＡ COＰＣＡ 財務會計 成本控制 COPA Payment

Business Processes in COM Cycle Sales Order Processing Inventory Sourcing Pre-Sales Activities Invoice Delivery Payment Billing

Business Process Summary(SD) S A L E S Pre-Sales I N F O R M A T I O N Sales Order Processing S Y S T E M Contact Inquiry Contract Quotation Scheduling agreement Order Inventory Sourcing Delivery/ Transportation Delivery Picking Goods Issue Shipment Billing Invoice Customer payment/ Financial Accounting Accounts Receivable M A T E R I A L S Material Stock Account M A N A G E M E N T

Production Planning Overview Customer Order Mgmt Forecasting Sales & Oper Planning Procurement Demand Management MPS Capacity Production Master Data Reporting and Analysis MRP Manufacturing Execution Inventory Order Settlement Costing

Complete MRP Overview MRP Planned Ind Requirements Dependent requirements Reservations Sales Orders Planned order Convert Purchase requisition Production order Warehouse Schedule lines Purchase order R

Processing a Production Order request Archive / delete 14 1 Order creation Order settlement 2 13 Order header Calculate variances 12 Availability checks 3 Operations 11 Material components 4 Goods receipt Production resources/ tools Determine WIP Confirmations 10 Costs Planned Target Actual 100 5 Machine reservation Order release 20 50 9 6 7 8 Order processing Print order Material staging

Engineering Chang Management Construction Manual changes: order BOM Engineerto-Market Development as-engineered Order-to-Delivery Dealer Market entry Production planning as-planned Order change as-shipped as-built Order Delivery After Sales Services as-maintained as-sold Supplyto-Demand JIT to line Field Service Purchasing Customer Support Supplier Service Provider Serviceto-Customer Need Configure service product

QM Application Architecture TQM R&D QM Quality Planning (Quality System ISO 9000. . ) PLM (Product Life cycle Mgt, such as PDM, Design Spec, ECR/ECN) Supply Chain Mgt PP Logistics Value Vendor / Supplier MES (Production Process) MM Chain QM in MM (IQC) Problem Mgt Enterprise Mgt w w Inspection Data Recording DPPM Calculation SPC/ Cpk Failure Mode Analysis and Action Plan (Pareto and Trend Chart) w Early Warning for Potential Problem Mgt SD Customer SM QM in PP QM Quality Notification ( PDCA Cycle) FI / CO /HR QM in SD

QM in the Logistics Supply Chain Sales Materials management Production Shipping Service Procurement Production planning Sales order 1 5 6 Storage Materials planning Delivery 4 2 Production 3 Influence of Quality Management 7 Customer service 8

QM in Production - 1 (Materials Planning) Sales Production planning Sales QM order 1 Materials management Shipping Procurement 6 Storage Materials planning Delivery in Production - 1 (Materials Planning) 2 Service Production 4 QM 7 3 of l Consideration goods receipt inspection duration l Release of production resources/tools Customer service 8

QM in Production – 2 (Production Activity Control) Sales Production planning Sales order 1 Materials management Shipping Service Procurement Storage Delivery Materials planning Production 3 7 l Inspections during production l Statistical process control (SPC) l Complaints processing (internal problem notifications) l GR from production order l Creation of partial lots Customer service QM 8

QM in Procurement Sales Production planning Sales order l Procurement Disposition - Goods receipt inspections - Source 1 inspections - Control of procurement process - Complaints processing - Certificate and QM system - Vendor evaluation Materials management Shipping Service Procurement 5 Production Storage Delivery 7 Customer service 8

QM in SD – Shipping Sales Production planning Sales order 1 Materials planning Materials management Shipping Service Procurement Storage Delivery QM Customer service 7 Production l l Inspection of delivery Goods issue inspections Quality certificates Customer complaints

QM in Service - RMA Sales Production planning Sales order 1 Materials planning Materials management Shipping Service Procurement Storage QM Fertigung Delivery Customer service l Complaints processing l Inspections of customer returns 8

R/3 Financial Application Various financial modules provide different views of a company’s financial situation and performance and allow different levels of control. EC Enterprise Controlling TR FI General Ledger Cash Mgmt Overhead Production Treasury Mgmt Funds Mgmt CO Subledgers IM Capital Investment and Financing Profitability PS Project System

Integration of FI & CO FI and CO : External versus Internal ECPCA CO Financial Accounting IA GA S GO A B P Tax audit External Accounting Financial Statements Legal Requirements Profit Center Accounting FI Internal Accounting Cost Accounting Management Accounting Different Valuations Flexibility Controlling

External Accounting Consolidation Treasury Customers Fixed assets Vendors General ledger Financial asset mgmt. Data storage Human resources

Overview of AP processes Controlling Purchase requisition commitments (cost center (cost ctr. ord. ) order) ord. ) Actual (preliminary) Actual Goods receipt Invoice receipt (preliminary posting) Logistics Purchase requisition Purchase order Accounting GL Re. Vendors lease GL Payment Cashed checks Treasury Cash forecast Cash management Electronic banking

Overview of AR Processes Controlling Order receipt forecast Profit/loss Sales/distrib. Order receipt Goods issue Invoice Accounting Credit review General ledger Customers/ general ledger Dunning notice Payment Treasury Cash forecast Cash Position

Asset Management Investment control Budget / plan AUC Settlement Simulations Reportin g Maintenance Equipment Asset Accounting ¬Depreciation ¬Property values ¬Insurance policies Order ¬Capital investment grants History

CO Integration Model Ext. procur mt Material FI MM Labour HR Equity AM Confirmation COCCA PM Cost elements COCCA COABC COOPA PP COPA Billing doc. SD Cost centers Orders Projects COABC COPC AA COPA Calc. Processes Cost object Asset portfolio Profitability segments Revenue elements ECPCA P r o f i t C e n t e r. . . Calc. C o n t r o l l i n g a r e a

Product Cost Planning Integration Sales Information System Sales quantities Sales Planning/ Forecasts Profitability Planning $ Sales quantities Production SOP Activity requirements 產品成本的計算 Product Costing Material Master Production costs Cost Centers Activity prices Personnel Cost Planning Asset Cost Planning * SAP AG $ Plan-Integrated Orders 製造費用攤銷 Profit Center Planning

Profitability Analysis business segments dynamic structuring / summation customer group object list ranking list product group profitability report region sales division reconciled / interim sales report real time with logistics optional restructuring line item display

SAP Treasury: System Overview Interest exposure Currency exposure TRMRM TRCM Liquidity status TR-TM Forex Securities Derivatives Money Market data Front Office Order US $ DEM Reporting Contract Back Office R e l e a s e Loans Processing Position management User authorization Materials Management Sales & Distribution FI MM SD Financial Accounting