Enterprise Resource Planning System Implementation Project Presentation to

Enterprise Resource Planning System Implementation Project Presentation to the Sub-Committee March 28, 2012 1

UNRWA’s Need for an ERP • Key objectives are: – Critical need to replace the Agency’s legacy system for 2014 – Expanding system functionality to manage core business – Improving the Agency’s monitoring and oversight capabilities – Supporting management and programme reforms under the Sustaining Change initiative 2

Implementation Approach • UNRWA is partnering with the World Food Programme (WFP) to implement their ERP • Offers UNRWA the opportunity to: – adopt streamlined and best practice operational processes – adopt a system already tailored for a UN environment – benefit from WFP’s experience and lessons learned • Supports UN Harmonization of business practices 3

Expected Benefits • Agency will realize benefits in: – More comprehensive reporting to support strategic planning – Efficiency & effectiveness of operations through streamlined processes – Stronger monitoring and oversight through visibility and transparency of transactions – Enhanced donor reporting 4

Project Costs • ERP included in the General Fund for 2012 -13 • Estimated 26 million USD over the biennium – 13 million/ year – Recurring costs approx. 5 Million/year 5

ERP Project Update • MOU signed by UNRWA & WFP in Dec 2011 • Project Preparation & fit-gap phase has begun – Phase starts the process of fitting WFP’s system to UNRWA – Involves detailed fit-gap workshops to finalize the analysis, project scope and project phasing • Underpinning contracts being put in place for upcoming phases. 6

Next Steps – High Level • Blueprint Phase (July 2012 – Nov 2012) – finalize the detailed design of the system – produce detailed project plan for realization phase – finalise licensing with SAP • Realization Phase (Dec 2012 – Sep 2013) – System Build – Acceptance Testing • Expected Go Live (Jan 2014) – Technical support for legacy systems expires 7