Enterprise IT asaService EITaa S CS Overview September
Enterprise IT as-a-Service (EITaa. S) C&S Overview September 2019 FOR OFFICIAL USE ONLY
Why EITaa. S? The realities of 21 st century competition, and the changing character of war, are driving the need for the USAF to embark on a fundamental transformation of its IT Enterprise. EITaa. S will transform the way the USAF: Acquires IT Invests in capabilities rather than infrastructure to keep pace with rapidly changing technology Provides Mission Assurance Aligns enterprise resource capabilities to enable core missions Secures the Network and Data Leverages security advancements through cloud Invests in User Experience Provides Airmen modern, stable, and secure IT to enable mission success EITaa. S Enablement • • Signals a move to the Assurance of AF Missions in Cyberspace through Cyber Squadron Initiative and Mission Defense Teams Permits a relook towards Software Development and Defined Services • • Supports the Future Expeditionary Communications Enables the use of Data as a Strategic Asset Lays the path to Artificial Intelligence & Machine Learning An inherently more secure IT Landscape Endstate: Improved operational readiness for a lethal, multi-domain, Digital Air Force EITaa. S Overview FOR OFFICIAL USE ONLY 2
Compute and Store (C&S) Overview Compute & Store IL 5 / IL 6 Cloud Boundary IL 5 Clouds IL 6 Clouds On-Prem Cloud Operations What will this look and feel like in the end? Why We’re Doing It What We’re Doing Providing innovative and modernized unclassified and classified (up to secret/IL 6) local and cloud hosting as a service utilizing industry best standard. • Provide data/application security, resiliency portability, scalability, and availability • Provide services even in an untrusted environment • Provide a whole-of-AF solution for local and cloud, data and application hosting Overall productivity and efficiency of applications and storage increases Data access and applications will be more efficient with real-time reporting and feedback Application migration and data hosting as a service Reliability, availability, cybersecurity posture, and agility of fielding applications improves De-conflicted and consolidated data/applications/systems Operational costs become more affordable over time EITaa. S Overview FOR OFFICIAL USE ONLY 3
C&S Workstream Overview 3. 1 Program Management & Governance - PMO – quality, cost, staffing, quality, etc. - Governance – interoperability with Naa. S and EUS RRE efforts 3. 2 Organizational Change Management - Communications - Change Management - Training 3. 3 Application Assessment and Migration - Assessment, refactoring, and migration of applications to the C&S cloud. - Standup and accreditation of a C&S Migration Toolset (based on Accelerate) - Recommendations for data center consolidation 3. 4 Standup of Compute & Store Environments - Planning and implementation of the Cloud Boundary – Azure and AWS across IL 4, 5 and eventually 6 - Planning and implementation of Disconnected State Architecture - Planning for a cloud Management Platform (Potentially Accenture Cloud Platform) EITaa. S Overview 3. 5 Innovation and Rapid Experimentation - Gather and assimilate concerns, map to innovations - One Gap analysis (Focused on Interoperability for Id. AM and Service Management) and Three Rapid Experiments (prototype in commercial environment) across CMP, Containerization and Analytics. 3. 6 Cyber Security - Information Assurance - USAF Rapid ATO to be used - Supports the engineering activities of the primary Defensive Cyber Operations (DCO) mission elements - Prototype of SOC 3. 7 Operations - Supports the sustainment of the deployed C&S environment, associated infrastructure, and tools. - DESMF and ITIL aligned 3. 8 Metrics and Reporting - Design and implement actionable metrics and dashboards. - Executive level visualizations of business/operational data incl drill down into detailed supporting data. FOR OFFICIAL USE ONLY 4
EITaa. S Compute and Store (C&S) Locations NE CO NM AL AK EITaa. S Overview FL FOR OFFICIAL USE ONLY 5
C&S Next Steps Kick-Off Workshop Discovery Phase Gap Analysis Q 1 Innovation Workshop Understand Current State & Define Success Innovation & Rapid Experimentation Determination & Selection Develop Prioritization Framework & Conduct Initial Capability Gap Analysis Regularly Validate Prioritization Framework and Innovation Blueprint 1 – 2 Weeks Prep 2 Days OUTCOMES ACTIVITIES INPUT KEY AF POCs / ATTENDEES 1 – 2 Weeks Prep Ongoing 8– 12 Weeks Prep 4 Weeks INITIAL PRIORITIES AF POCs FOR RRE GAP ANALYSIS PRIOR ASSESSMENTS KEY STAKEHOLDERS FOR INTERVIEWS UPDATED PRIORITIES EXISTING PAIN POINTS/CHALLENGES INNOVATION FINDINGS CURRENT STATE ARTIFACTS • Immersion, mobilize team • Understand current state • Recommend guiding principles based on target customer experience • Identify user & stakeholder groups • Schedule Interviews OUTCOMES DEFINED INTRO TO CONTEXTUAL LANDSCAPE (INITIAL ROADMAP) EITaa. S Overview • Conduct Stakeholder/User Interviews • Conduct Discovery Workshops • Identify relevant User Personas • Develop recommendations & roadmap to include training and communication • Generate key insights and ideas via observation & AF Engagement • Identify & measure viability, feasibility, desirability • Research trends & industry focus areas CURRENT STATE ARTIFACTS: PROCESS FLOWS, JOURNEY MAP AND PERSONAS EXPERIMENTATION PROCESS SUMMARY KEY AF POCs TO CO-CREATE 2 Days 1 – 6 Weeks Prep KEY AF POCs / ATTENDEES PREFERED INNOVATION TOPICS UPATED PRIORITIES AF CONTAINERIZATION EXPERIMENT POCs • Understand the maturity of existing capabilities and identify opportunities for growth & innovation • Identify key integration points • Conduct Gap Analysis of EUS, Naa. S, and C&S capabilities and understand the impact. • Apply workshop insights to identify value, business impact, level of effort and feasibility to guide prioritization of initiatives GAP ANALYSIS RISK AND MIGRATION REPORT PRIORITIZATION FRAMEWORK • Disseminate Innovation and Knowledge • Share Key trends and industry best practices • Validate framework tool and revisit priorities • Introduce rapid experiment canvas • Develop Innovation Blueprint during planning that will illustrate top ideas as identified by prioritization framework and validate with stakeholders INNOVATION BLUEPRINT EXPERIMENT DEFINITION & PRIORITIZATION FOR OFFICIAL USE ONLY 6
3. 3 Base Data Discovery Approach Cloud Readiness Application Portfolio Level 1 (L 1) and Level 2 (L 2) Assessment Process Mobilize Resources & Tools Discover Initial Data Collection MOBILIZE DATA ANALYSIS Workshops & Interviews for data separation Q & A Questionnaire for shared and dependent data Configure & Run Discovery Data From discovery tools Deploy Discovery Tool Mobilize Resources Normalized CMDB Export & archive DATA SOURCES CMDB Sources EITaa. S Overview VENDOR DATA Naa. S and EUS Assessment Data L 1 Assessment (Quick Wins) Cloud Readiness and Capable L 1 CLOUD SUITABILITY AND READINESS ASSESSMENT RETIRE Decommission RETAIN Keep in portfolio CONSOLIDATE Redundant apps REPLACE Drop and shop Iteratively review in disposition workshops until validated L 1 WORK PRODUCTS • Baseline list of applications, data, and environment which are cloud suitable and ready for Migration (Lift & Shift) L 2 Assessment Remediation & Technical Complexity L 2 MODERNIZATION AND REMEDIATION ASSESSMENT Plan & Strategize Roadmap & Dependency Mapping Transition Migration Factory Production Cloud Go-Live PLANNING & ROADMAP REHOST Lift and Shift REPLATFORM Lift and reshape ROADMAP REFACTOR Rewrite or decouple Iteratively review in disposition workshops until validated L 2 WORK PRODUCTS • Baseline list of applications, data, and environments which require additional Modernization and Remediation (L 2 Dispositioned) • Application Dependency Mapping METRICS & REPORTING • Included in Application Assessment Process • Will leverage Accenture Reporting Center of Excellence (Co. E) Resources FOR OFFICIAL USE ONLY 7
3. 3 Infrastructure Assessment Process Approach Due Diligence PRE-DUE DILIGENCE Inventory Servers, OS, DR, Data (DB/SAN) Etc. Location Datacenters, IDF Closets, Etc. Vendors Info For 3 rd Party Service Providers Documentation and Run / Play Books, and Architecture Diagrams EITaa. S Overview Data Collection DATA COLLECTION Interview & Workshops Data Gap Validation Site Visits Perform Site Visits to Establish Additional Data Points Validate & Analyze Data Assumptions And Risks VALIDATE & ANALYZE INFRASTRUCTURE DATA EVALUATE ASSUMPTIONS, ISSUES & RISKS Validate All Data Analyze Data Attributes Consolidate & Interpret Data ACTIONS Revise & Remove Assumptions Based on Findings Report Findings Estimating Adjust Data Deliver Due Diligence Schedule Meetings with Air Force SMEs for Workshops Plan & Strategize As Required & Pricing Input Findings to USAF for Confirmation Metrics & Reporting Capture collection of infrastructure metrics FOR OFFICIAL USE ONLY 8
3. 2 OCM Timeline Per Installation Discovery Describe Design Develop Release Evaluate 1 -12 weeks 1 -4 weeks Continuous DESIGN DISCOVERY • • App owner and Data Center Assessments Stakeholder Analysis Outputs: • Infographics on current state of transformation • • • Co-creation through end-user feedback Communication Materials by User group preference User-tailored Training Outputs: • Portal messages • Micro learnings • Tech Talks DESCRIBE • • • Define Stakeholder success Define user experiences Host visioning sessions Outputs: • Communication Plan • Training Plans • User Group Mapping • Journey Maps EITaa. S Overview RELEASE • • • Deploy user specific change interventions Micro learning releases Scale minimally viable products Outputs: • User support • Vlogs • Communications Portal DEVELOP • • • Visual prototypes, working proofs of concept and minimum viable product Develop quick wins Refine change interventions Outputs: • Communications products • Learning materials EVALUATE • • • Assess user experience Continuously improve solutions Address future needs Outputs: • Learning Activities • Stakeholder testimonials FOR OFFICIAL USE ONLY 9
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