Enterpleadership Programme Table of Content 1 Executive Summary

Enterpleadership Programme

Table of Content 1 Executive Summary P 3 2 Scope of Work P 4 3 About us P 5 4 Concept and Methodology P 6 -20 6 Programme Framework Programme Journey Success factors How do we ensure success? Interventions • Half Day Safari • Assessment: Personality and 360 Feedback • Coaching • Training • Consultation P P P P 7 Project Plan P 21 8 Key team members P 23 9 Contact P 27 7 8 9 10 11 12 13 P 17 P 18 P 20

Executive Summary Background Daleel Petroleum has been investing remarkably in ICV initiatives. Part of these initiatives is running programmes directed towards supporting SMEs (Small and Medium Enterprises). Our Solution We have developed a customised SME Development Programme directed towards enhancing the leadership skills of SMEs’ owners. This programme is centered around the human factor as a key success factor. The programme focuses on the entrepreneur's mindset, awareness of oneself and others, people management practices, and how best to achieve business success by capitalising on people as a key asset. Personal Growth Assessment Enhancing Management Capability Coaching Business Growth Business & HR Diagnosis Enhancing business performance Business and HR consultancy

Scope of Work* Item Methodology Orientation workshop Half-day workshop Personality Assessment Online tool, Report with Feedback session 360 degree Feedback Online tool, Report with Feedback session HR diagnostics consultation Online tool, Report with Feedback session Business & finance analysis consultation Report with Feedback session Leadership workshop 14 hours workshop (4 sessions) Coaching sessions 3 sessions per participant This programme is designed for a maximum of 15 SMEs’ participants.

About Us Extra Miles is a boutique human resources consulting service founded by a leading HR professional Nabahan Al Kharusi, based in Oman. Extra Miles has grown to assist businesses located in Oman and GCC countries. Extra Miles’s mission is to maximise human-being and business performance by engaging the hearts, the minds and the hands of talents in a meaningful and fulfilling way. Extra Miles strives to contribute in creating a world in which all organisations thrive through happy employees. Services Menu HR for SMEs Consultation Employee Engagement Career Counselling

Concept and Methodology

Entrep. Leadership Programme™ What? Knowing how all areas of business fit together leads to business thriving. Getting things done through others is fundamental for business success. Self-awareness is key to one’s success in life. How? Journey Direction Why? Leading Business Leading Others Training Consultation Coaching Assessment Leading Self Who? All Programme staff are Omanis, bilingual, and are certified professionals in their areas of expertise.

Entrep. Leadership™ Journey Stage Leading Self Personality Assessment Modules 360 Feedback Leading Others Leading Business Leadership Skills HR for Non HR HR Diagnostics Finance for Non Finance Business Performance Half Day with candidates to introduce the programme content and take candidates’ consent. Personality and leadership assessment for every candidate to enhance self-awareness for better leadership. Three coaching sessions to accelerate personal and professional growth. Training Workshop to build essential leadership behaviors and attributes required to lead and manage teams effectively. Individualised consultation session for each participant to improve HR and finance management.

Success Factors By the end of this programme, every participant: • Is better self-aware of personality preferences and style, areas to improve, and strong areas to maintain and capitalise. • Is better self-aware of how best to manage others using personal and leadership style. • Has a personalised development plan. • Has a better understanding of how to best to lead team effectively. • Has diagnosed own HR/people practices and got an action plan to close gaps. • Has a better understanding of financial management. • Has undertaken multiple coaching sessions aim to unlock potentials and encourage specific actions.

How do we ensure success of the programme? • Systematic Selection Pre • Focused program groups to customize content • During program Ongoing feedback Postprogram Follow up Sessions How are we going to ensure outcome? – We will have a focus group 4 weeks before the start of the program with the participants to cater for participants needs. – We will collect feedback at every stage of the Programme and share it with Daleel: • What went well? • What needs to be improved? – We will ask participants to submit a monthly reflective journal highlighting how- in practical terms- has this Programme helped them?

Interventions

Half Day Safari Half Day with candidates to introduce the programme content and take candidates’ consent. Prior to the programme delivery, a half day engaging induction will be arranged to : • Do an Ice-Breaker. • Introduce the programme and expectations. • Gather specific needs to further tailor-make the programme.

Personality Assessment Industrial Psychology research confirms that success of business leaders is dependent on “Self-awareness”. Our recommended Personal Styles Questionnaire Tool is an untimed selfreport questionnaire which measures how an individual deals with others, tasks and emotions. It also highlights the risk areas of their behavior and some blind spots. Areas we assess to increase self-awareness Selfawareness Leadership starts with one’s self. In fact, many leadership problems are traced to low self-awareness. • • • Who are you at your best? Who are you under stress? How do you manage your emotions? How do you manage your energy? What risk areas do you have? Leadership Reputation What people think of you as a leader matters. This is one of your most valuable assets. As a leader, you serve revenue and reputation. • • • What perceptions others hold for you? How do you relate to others emotions? What's your leadership style?

Assessment: How do we do it? – Certified Assessors: • Assessors are members of British Psychological Society (BPS) adhering to the ethical standards of test administration and interpretation. • Assessors are proficient in both Arabic and English Languages. • Assessors have accumulated assessment experience in various industries including SMEs. – Tools • Tools are valid and reliable. They have been reviewed and endorsed by industrial psychologists. • Tools are available in Arabic and English languages. • Tools are used by international organizations and governments. – Process: • Candidates will receive enough communication before they engage in the assessment process. • Each candidate will receive an individual feedback session and a written report. • Each candidate will produce an individualized development plan to be executed during the development program. • All process is strictly confidential and within the recommended practices of international standards of testing administration.

Sample Report

360 Degree Feedback Survey aims at reducing the gap between our selfperceptions and those of others. Competencies that are important for entrepreneurs'’ success will be selected in order to solicit feedback from others. Participants will receive individual feedback on their results and will use the information from this report during their coaching sessions and to craft their Individual Development Plan (IDP).

Coaching How? • • The Coach who will provide this service is the first Omani Associate Certified Coach though International Coaching Federation (ICF)- the largest professional network of coaches in the world. He was a board member in Oman Chapter for the years (2017 -2018). All participants will get access to an online portal that has videos, documents, and tests to help them explore and structure their coaching journey.

Training Leadership Essentials to Lead a Successful Business The purpose of this training is to make participants aware of essential leadership behaviors and attributes required to lead and manage their team effectively. It has elements of self discovery of values , beliefs and leadership styles and how to capitalize these to lead and motivate others to grow their business. The program, is consistent of 3 -half day workshops including pre- and post work. + An HR diagnostic exercise will be performed with every participant to assess people practices.

Leadership Essentials to Lead a Successful Business 1 2 Module 1: Lead with Module 2: Engage to Module 3: Grow business Authenticity perform Value My Values and Behaviors Talk, Listen, Enquire, Purpose and strategy of Challenge and Learn my business Providing Direction SMART goal setting 3 Choices, Victim/Player and Circle of Influence and Empowering Others Personal Accountability Collaborate across boundaries Develop and coach a winning team and be proud

Consultation Individualised consultation session for each participant to improve HR and finance management. As every business is unique, this intervention will be directed towards personalised engagement sessions with every participant to focus on core business areas. The following checkpoints will be performed: • • • Business Model Review. Business Performance review-Performance Dashboard. Financials statements and Book keeping review.

Project Timeline

Programme Timeline • • Leadership Essentials Training will be delivered in 16 hours. Delivery will be made in 4 sessions ( 4 hours each Thursday). This plan is made to suite the convivence of busy SMEs owners. Consultations window will be opened for a one month period to give participants flexibility to select suitable timings for the sessions.

Key Team Members

IBTISAM AL KHAIFI Senior HR Consultant/Organisational Psychologist With 11 years of experience in leading Oil and Gas Companies in Oman, Ibtisam has driven Organisations Business Performance by leading different HR teams in Learning & Development, Recruitment and HR Business Partnering. Being a Certified Psychologist Ibtisam was positively providing HR Consultancy to Higher Managements and Directors to improve elements like; Employee Engagement, People Surveys, Performance Management, Leadership Programs and Diversity & Inclusiveness Programs. Ibtisam has been also involved with business decision making through her different roles in Retail Sales, Marketing and Business Consulting. Education Msc Organizational Psychology, London university-UK (on progress) Bsc Psychology Reading university. UK Shell accredited Leadership program facilitator – Middle east Previous Roles HR Business Partner PDO Learning and development manager –Shell Sales and business consultant - Shell Industries Oil and Gas Sales and marketing Retail and distribution

Aqil Al Ajmi Certified Coach and Assessor Aqil Al Ajmi's background in academic testing and assessment offers Human Capital clients a unique perspective to the research, simulation design, and implementation of assessment services. He led and took part in many selection and development assessment projects in many sectors. Previously Head at Sultan Qaboos University's Assessment Unit and language instructor in the university Language Center, Aqil is also a certified psychometric test user for levels A and B. He brings bilingual proficiency in tests like Hogan, Korn Ferry (Dimensions and Elements), Psytech (15 FQ+, IRT, OIP, and JTI), 360 and MBTI. Aqil is also the first Omani accredited Associate Certified Coach (ACC) with the International Coaching Federation (ICF) and was a board member at the ICF Oman Chapter in the years 2017 -2018. + 200 Senior Manager Interviewed + 20 Clients Served 10+ Sectors Served 40+ Projects Managed

NABAHAN AL KHARUSI Sr. HR Consultant /Industrial Psychologist Nabahan's passion is ‘’to maximise human-being and business performance by engaging the hearts, the minds and the hands of talents in a meaningful and fulfilling way". Nabahan is currently pursuing a Master Degree in Business Psychology. Has a post-graduate Diploma in Business Psychology. Has a Bachelor Degree in Management. Accredited Advance Level in Employee Engagement from CIPD. Certified Occupational Assessor from The British Psychological Society. Insights Discovery® Licensed Practitioner: an industry-leading psychometric. Certified Assessment Centre Manager. Total Years of Experience: 11. Areas of Expertise: Strategic HR, Employee Engagement, Performance Management, Talent Management, Career Guidance and Start-up Consulting. Education Msc-Business Psychology. Heriot Watt University (on progress) BSc- Management, Sultan Qaboos University, Oman Level 7 - Employee Engagement, CIPD Previous Roles HR Manager Sr, Consultant-Human Capital HR Generalist Industries Oil and Gas Retail &Distribution Airline Manufacturing Consultancy Electricity Training

Thank you For more info: Nabahan Al Kharusi Nabahan@extramiles-om. com +968 95327705